Insurance Authorization Representative | Full-Time

Responsible for verifying insurance coverage and benefits, and preauthorization information for elective services. Responsible for estimating patient out of pocket costs. Responsible for contacting patients to advise of anticipated out of pocket costs and for answering questions related to insurance. Responsible for maintaining appropriate communication with respective service departments. Responsible for appropriate documentation in patient accounts.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Computer/PC experience
• 2 years of billing, registration, or related experience
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to maintain accuracy with interruptions
• Ability to use sound judgement and cope with potentially stressful situations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.