Systems Integration Consultant

3 weeks ago

Carrollton, United States Optimize Search Group Full time
Position Title: Systems Integration Consultant
Reports to: Global Professional Services Leader
Location: Carrollton, TX (100% onsite)
Duration: Full Time, Direct Hire

Background:
We are a leading software solutions provider, delivering cloud-based software-as-a-service (SaaS) applications to clients worldwide. Our innovative solutions empower businesses to streamline their operations and drive growth. As we continue to expand our professional services team, we are looking for customer-facing systems integration consultants to ensure customers can maximize the value from our product offering.
If you are a motivated systems integration consultant with a passion for delivering exceptional customer experiences, we invite you to apply for this role. Join us in shaping the future of cloud-based SaaS integration and contributing to our customers' success in the digital landscape.

Requirements:
We are seeking a highly skilled and motivated Systems Integration Consultant to join our newly established Global Professional Services team. In this role, you will play a pivotal role in guiding our customers through the integration process of our cloud-based Software-as-a-Service (SaaS) solutions with their existing third-party systems. Your expertise will ensure seamless data flow, optimal performance, and successful system integration, enhancing our customers' overall experience.

Key Responsibilities
  • Technical Integration: Collaborate with customers to understand their technical requirements and objectives, providing expert guidance on integrating our SaaS platform with their existing third-party systems.
  • Solution Architecture: Design and develop integration solutions that adhere to best practices, ensuring data accuracy, system stability, and security standards.
  • Statement of Work Generation: Using existing templates, build statements of work that define the specifics of the services that will be provided by Sesami.
  • API Integration: Leverage your knowledge of API frameworks to facilitate smooth data exchange between our SaaS platform and various third-party systems.
  • Requirements Analysis: Work closely with customers to gather integration requirements, define data mapping, and document integration specifications.
  • Problem Resolution: Identify and troubleshoot integration issues, partnering with internal technical teams to implement effective solutions in a timely manner.
  • Stakeholder Communication: Maintain clear and effective communication with customers, project managers, and cross-functional teams to provide project status updates and address integration-related queries.
  • Continuous Improvement: Stay updated on industry trends, emerging integration technologies, and best practices to continuously enhance our integration processes.

Essential Criteria
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum of 5 years of hands-on experience in software integration, with a focus on integrating SaaS solutions with third-party systems.
  • Technical Expertise: Proficiency in programming languages such as Java, Python, or JavaScript, along with experience in API design and implementation.
  • Integration Frameworks: Solid understanding of integration frameworks, middleware tools, and ETL processes.
  • Database Knowledge: Familiarity with various databases and data storage technologies, including SQL and NoSQL databases.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to diagnose integration issues and recommend effective solutions.
  • Customer-Centric: A customer-focused mindset with excellent interpersonal skills to effectively collaborate with customers and internal teams.
  • Communication: Clear and concise communication skills, both written and verbal, to convey technical concepts to both technical and non-technical stakeholders.
  • Adaptability: Ability to work in a fast-paced, dynamic environment and quickly adapt to changes and challenges.

Desirable Criteria:
  • SaaS Experience: Prior experience working with cloud-based Software-as-a-Service solutions, understanding the unique integration considerations in a SaaS environment.
  • API Management Tools: Familiarity with API management tools such as Apigee, MuleSoft, or similar platforms.
  • Authentication and Security: Knowledge of authentication protocols, security practices, and Single Sign-On (SSO) solutions.
  • Certifications: Relevant certifications in integration technologies, such as Dell Boomi, Informatica, or similar.

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