Transportation Dispatcher Specialist

Purpose of Position: This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills. Accountabilities: * Customer Acquisition and Development: * Contacting new customers * Customer acquisitions * Developing and increasing profitable volume with existing and newly acquired shippers * Building relationships with developing accounts * Using strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems * Delivering exceptional customer service * Uphold the company standard following the company principles of Customer, Company, Office * Carrier Acquisition and Development: * Contacting and building relationships with carriers * Increasing capacity for specific projects and lanes * Increasing the overall capacity for the office and company * Uphold the company standard following the company principles of Customer, Company, Office * Branch Operations * Daily operations of accounts in the office. This includes: * Building loads * Setting up carriers * Updating/check calls * Scheduling pickup and delivery appointments * Updating customer systems * Updating customers with critical information, etc. Minimum Skills Required: * High School Diploma OR GED, * Proficient knowledge of supply chain strategies and distribution systems. * Organized and able to multitask * Self-motivated, enthusiastic team player who excels in a fast-paced environment * Minimum of 1 year experience in customer service/sales in a transportation environment * Excellent and effective communication skills (both verbal and written) * Strong customer service orientation and excellent work ethic * Ability to quickly process information and make decisions * Effective negotiation and problem-solving skills, and ability to handle conflict * General computer skills- proficiency with MS Office * Good organization, and analytical skills * Excellent oral, written, and interpersonal communications skills * Ability to work as a team player Preferred: * BS Degree in Logistics or related field * Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications. * Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets * Advanced MS Excel skills * Advanced analytical skills * Bilingual in Spanish would also be a plus * Please note: This position does not qualify for relocation expenses.* * -------------------------------------------------------------------------------- DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H

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