Customer Service Rep

4 weeks ago


Minneapolis, United States TAJ Technologies Inc Full time
JOB DESCRIPTION

• The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative will ensure patient insurance coverage and benefits, identify requirements for prior approval and submit for authorization. Assists with appealing prior authorization denials, retro authorization or other special cases

• Validates insurance patient's coverage, communicate any issues with benefits or coverage to the appropriate managers

• Checks the requirements for prior authorization and initiates as required

• Coordinates required paperwork, clinical notes and forms for submission to support request and initiates as required

• Follows up frequently to ensure visibility on authorization status throughout the approval process

• Basic knowledge payer payment process with detailed knowledge on the payer prior authorization process

• Basic ICD9/10 and CPT code familiarity, expert knowledge on subset of Medtronic therapy codes

• Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various internal and external stakeholders,

• Advanced Microsoft Excel skills. Ability to learn and use multiple CRM software programs as needed

• Good organizational skills with ability to handle multiple inquiries at the same time and critical problem-solving skills with high attention to detail
  • Dispatch Services Rep

    2 weeks ago


    Minneapolis, United States Pronto Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand to make a competitive wage of $21/hr plus a $500 stay-on bonus, paid after...


  • Minneapolis, United States NuAire Full time

    ** Customer Service Rep** **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA **Job Details** **Description** **JOB FUNCTION**: Performs all tasks necessary to coordinate and finalize incoming...


  • Minneapolis, United States Softpath System Full time

    Job Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. ...


  • Minneapolis, United States Softpath System, LLC Full time

    Job Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. ...


  • Minneapolis, United States Polaris Full time

    PG&A Customer Experience Rep page is loaded PG&A Customer Experience Rep Apply locations Plymouth (Bass Creek), MN, USA time type Full time posted on Posted 10 Days Ago job requisition id R22918 At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated...


  • Minneapolis, United States Pine Environmental Services Full time

    Job Title: Customer Service Representative Reports To: Branch Manager/Customer Service Supervisor About Us: Pine is the leading provider of rental equipment in the nation for Environmental Monitoring Equipment, Sampling and Safety Supplies, Non-Destructive Testing and Visual Inspection Instruments, as well as Continuous Emissions Monitoring (CEMS)...

  • Customer Service Rep

    3 weeks ago


    Minneapolis, United States JABRA Corporation Full time

    **Position:** Customer Care Representative **Reports to Title:** Supervisor/Manager, Customer Care **Department/Division:** Customer Care **Primary Work Location:** Bloomington, MN **Job Code/Classification** Non-Exempt **Revision Date:** January 2020 **Position Overview** The Customer Care Representative is the first point of contact for telephone calls,...


  • Minneapolis, United States TEKsystems Full time

    Description: Position Overview: Daily Responsibilities/Job Description: • Receive inbound and make outbound calls to eligible members to communicate MTM information • Utilize Prime’s MTM process management system to record member specific information • Assess beneficiary information to ensure appropriate level of intervention is scheduled with...


  • Minneapolis, United States TEKsystems Full time

    NOW HIRING for Customer Service Reps!!! These positions will be in office. MUST LIVE in MN!!! Please do not apply if you don't reside in MN or do not have the MUST HAVES below!! MUST HAVES: 1 year of customer service experience Description: Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance...

  • Chemical Sales Rep

    4 weeks ago


    Minneapolis, United States CPS Full time

    Chemical Sales Rep Mid-sized growing company looking for an experienced Technical Sales Rep out of the paint and coatings industry to be responsible for growing and maintaining sales with new and existing accounts. Excellent opportunity to be part of a growing company that just opened up their second manufacturing facility! Great opportunities for...


  • Minneapolis, United States BakeMark Full time

    Job DescriptionJob DescriptionBakeMark has immediate job openings for Customer Service Representative!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 27 branches...


  • Minneapolis, United States McKee & Andrews Insurance Agen Full time

    Job DescriptionJob DescriptionWe are an Independent Insurance agency looking to hire a customer service Rep. Must have a P&C insurance license for Minnesota.Job will require knowledge of Personal lines insurance for quoting and selling Personal lines. Job includes managing incoming calls process binder's certificates Id cards taking payments and making...


  • Minneapolis, United States TAJ Technologies Inc Full time

    JOB DESCRIPTION •The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative will ensure patient insurance coverage and benefits, identify requirements for...


  • Minneapolis, United States Search Pros Inc Full time

    Job Description: Hybrid position, working 2 days from home, and 3 days onsite: The Customer Service Assistant's purpose is to provide highly responsive, best-in-class customer support to both internal and external customers. Responsibilities •Process sales orders for sales reps in Movemedical and Netsuite. •Perform accurate and timely processing of all...


  • Minneapolis, United States ALPINE HOME MEDICAL INC Full time

    **Job Summary** Our part-time Medical Equipment Delivery Driver role is perfect for those who enjoy helping others and making a difference in peoples lives. If you are deeply dependable, have exceptional people skills, and have the ability to learn and educate, then Alpine Home Medical would love to welcome you unto our team. In this position, you will be...


  • Minneapolis, United States Wolters Kluwer Full time

    Ideal candidate will be located in Minneapolis, MN. Uncapped commission potential. The Customer Success Specialist is a quota-carrying team member responsible for working with customers across industries to drive adoption, pursue renewals and up-sell opportunities in the customers’ existing product lines. The Customer Success Specialist is responsible for...


  • Minneapolis, United States Integrated Resources Full time

    Job Title: Customer Service Representative III Location: Edina, MN 55439 (Hybrid- working 2 days from home, and 3 days onsite.) Duration: 6 months (Possible extension )Job Description: The Customer Service Assistant’s purpose is to provide highly responsive, best-in-class customer support to both internal and external customers.   Responsibilities ...

  • Customer Sales

    7 days ago


    Minneapolis, United States SiteOne Landscape Supply Full time

    Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape...


  • Minneapolis, United States Luther Customer Care Center Full time

    Floating Service Advisor As a Floating Service Advisor, you will own our customer's experience in the service lane when needed at our multiple locations across the metro area. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle...


  • Minneapolis, United States Tide Cleaners Minneapolis Full time

    Job DescriptionJob DescriptionWe are now hiring for part time & full time positions in our south west Minneapolis metro stores (Chanhassen, Eden Prairie, Minnetonka, Excelsior). Come work for an exciting new franchise that is the fastest growing laundry & garment care brand in Minneapolis. This is a great job for full time or part time college students or a...