Front Desk Agent
4 weeks ago
Front Desk-United Brotherhood of Carpenters International Trainng Center The Guest Services is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcomingattitude and are proficient in all service questions and requests. Other responsibilities include, dependingupon property, helping guest in and out of the property, assisting guests with transportation by using theproperty vehicles/or vans safe transportation, gift or guest shops, night audit and delivering guest itemsand information. Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Company standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working. Comply at all times with Company standards and regulations to encourage safe and efficient hotel operations. Required to be at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members. Register guests into the hotel in a prompt and courteous manner, using Brand Standards and up selling techniques to maximize room rates. Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Check guests out of the hotel; process customer payments according to established policies and procedures. Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests. Book guest reservations or coordinate with reservation center. Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit. Balance bank daily. Issue, control and release guest safe-deposit boxes. Follow company policies and procedures. Complete all side work and cleaning duties per standards. Confirm credit and payment method at check in and confirm full payment at check out. Review rooms inventory and House Count for availability and rates. Maintain and understand special guest programs and franchise related programs. Conduct daily bank drop with a witness and according to standards. Run daily arrival report and identify any special requests. Maintain a clean and organized work area at all times. Maintain proper key control on a daily basis. Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary. Distribute billing reports to hotel outlets. Block large group check ins, motor coach tours and inform Housekeeping of any changes. Check with Supervisor prior to end of shift. Have thorough knowledge of outside venues and directions to each. Full understanding of the Front Desk system for all guest services. Perform other duties as requested by management. Attend meetings/training as required by management. []{sty=""}
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Front Desk Agent
1 month ago
Las Vegas, United States PH 11 LLC Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
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Front Desk Agent
23 hours ago
Las Vegas, United States PH 11 LLC Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
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Front Desk Agent
2 months ago
Las Vegas, United States las vegas airport travelodge Full timeJob DescriptionJob DescriptionBenefits:Company partiesFlexible schedulePaid time offTraining & developmentBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the...
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Front Desk Agent
2 weeks ago
Las Vegas, United States Las Vegas Residence Inn Airport Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...
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Front Desk Agent
2 months ago
Las Vegas, United States Las Vegas Residence Inn Airport Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...
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Front Desk Agent
21 hours ago
Las Vegas, United States Las Vegas Residence Inn Airport Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...
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Front Desk Agent
2 weeks ago
Las Vegas, United States Crescent Hotels & Resorts Full timeCannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, pr Front Desk, Agent, Hotel
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Front Desk Agent
2 weeks ago
Las Vegas, United States Crescent Hotels & Resorts Full timeCannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, pr Front Desk, Agent, Hotel
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Front Desk Agent
6 days ago
Las Vegas, United States MGM Resorts International Full timeBecome one of the stars behind the S. H. O. W. and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE:As a Front Desk Representative, you will welcome our g Front Desk, Agent, Hotel, Experience
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Front Desk Agent>
6 days ago
Las Vegas, United States Golden Nugget Hotels & Casinos Full timeGolden Nugget - 129 Fremont St. [Guest Service / Concierge] As a Front Desk Agent at Golden Nugget, you'll: Register arriving guests by completing appropriate paperwork and obtaining proper payment information; Settle account balances of departing guests by accepting payment and handling cash drawer; Respond to guest inquiries concerning entertainment or...
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Front Desk Agent
1 week ago
Las Vegas, United States Golden Route Operations Full timeCity Las Vegas State NV Shift Day Type of Shift Part Time Department Hotel Ops (excluding Housekeeping & EVS) Front Desk Agent Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign...
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Front Desk Agent
24 hours ago
Las Vegas, United States Golden Route Operations Full timeCity Las Vegas State NV Shift Day Type of Shift Part Time Department Hotel Ops (excluding Housekeeping & EVS) Front Desk Agent Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign...
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Front Desk Agent
1 month ago
Las Vegas, United States Westgate Resorts Full time**Front Desk Agent** * 3000 Paradise Road, Las Vegas, NV * Full-time **Company Description** **ABOUT WESTGATE RESORTS** Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world...
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Front Desk Agent
10 hours ago
Las Vegas, United States Westgate Resorts Full time**Front Desk Agent** * 3000 Paradise Road, Las Vegas, NV * Full-time **Company Description** **ABOUT WESTGATE RESORTS** Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world...
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Front Desk Agent F/T
5 days ago
Las Vegas, United States Four Seasons Hotels & Resorts Full timeOn the iconic Las Vegas strip, luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas reflects the energy and excitement of one of the worlds most vibrant cities. The Front Desk Receptionist is a central part of the Front Desk, Agent
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Lead Front Desk Agent
1 week ago
Las Vegas, United States Fifth Street Gaming Full timeLead Front Desk Agent Assist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction. * Display an engaging personality that attracts guests with an...
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Lead Front Desk Agent
24 hours ago
Las Vegas, United States Fifth Street Gaming Full timeLead Front Desk Agent Assist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction. * Display an engaging personality that attracts guests with an...
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Lead Front Desk Agent
1 week ago
Las Vegas, United States Downtown Grand Las Vegas Full timeFull-Time/Part TimeLead Front Desk AgentAssist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction.Display an engaging personality that attracts...
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Lead Front Desk Agent
5 days ago
Las Vegas, United States Downtown Grand Full timeFull-Time/Part Time Lead Front Desk Agent Assist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction. Display an engaging personality that attracts...
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Lead Front Desk Agent
13 hours ago
Las Vegas, United States Downtown Grand Las Vegas Full timeFull-Time/Part TimeLead Front Desk AgentAssist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis. Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction.Display an engaging personality that attracts...
