Vision Technical Support Specialist Trainee

1 month ago

Aurora, United States Mitutoyo America Full time
Position Summary

Perform functions to provide technical support for the company's precision measuring instrument products and software to internal Mitutoyo America Corporation departments and end users.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

What You'll Do

1. Review new products, product specifications, engineering, and product changes from Japan for marketability.

2. Provide technical assistance and recommendations to end users as requested.

3. Answer customers’ technical questions (such as capabilities or specifications on assigned products) which cannot be answered by the Customer Support Department.

4. Participate in, and sometimes coordinate, product, promotion and "Bukai" meetings to explain new products or specification changes.

5. Provide technical assistance to Quality Assurance staff and manage product claim process.

6. Pull warehouse items for recall as required.

7. Coordinate the technical inquiries between MJ and MAC, especially the special quotation requirement.

8. Primary judgement of the technology relating the ECCN, FDA, and others to enforce compliance.

9. Research competitors’ product specifications, prices, and performance specifications.

Skills You Need:

1. Communication Oral & Written

2. Customer Focused / Interpersonal

3. Job Knowledge

4. Problem Solving

5. Quality and Quantity of Work

Why choose Mitutoyo?

Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

  • Competitive Salary package $60K-$65K
  • Minimum 17 days PTO plus at least 10 paid holidays per year
  • Shut down period at the end of the year
  • Medical, Dental, Vision & Life Insurance
  • STD, LTD, Employee Assistance Program
  • 401(k) Plan plus company match
  • Tuition Reimbursement
  • Service Recognition
  • Company Vacation House in Florida


Supervisory Responsibilities There is no supervisory responsibility associated with this position.

Work Environment: Office Environment.

Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Position Type and Expected Hours of Work: This is a full-time position.

Monday – Friday 8:30AM – 5:00PM

Travel: Travel as needed to support Field Service and Sales.

Required Education and Experience: Four-year degree or equivalent education; Preferred: strong mechanical, electrical, math aptitude and computer skills. The company will provide 100% training for this position.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reports to: Technical Support Manager

Equal Opportunity Employer: Disability & Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Management Trainee

    4 weeks ago

    Aurora, United States Evolve Inc Co. Full time

    Job DescriptionJob DescriptionWe are seeking an individual who embodies the ideal fusion of a professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can...

  • Manager Trainee

    2 months ago

    Aurora, United States Hertz Full time $18

    Say goodbye to Summer, and hello to a new Career with Hertz!  Wage: $18.00/hour plus bonus structure.Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.Our program provides hands-on training in: Sales, Operations, Customer...

  • Manager Trainee

    1 week ago

    Aurora, United States Hertz Full time $18

    Say goodbye to Summer, and hello to a new Career with Hertz!  Wage: $18.00/hour plus bonus structure.Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.Our program provides hands-on training in: Sales, Operations, Customer...

  • IIT Support Specialist

    2 weeks ago

    Aurora, Colorado, United States HCA Healthcare Full time

    Description Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...

  • IIT Support Specialist

    1 week ago

    Aurora, Colorado, United States HCA Healthcare Full time

    Description Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...

  • Hme Support Specialist

    2 months ago

    Aurora, United States Reliable Medical Supply Full time

    We are currently looking for a dedicated and knowledgeable HME (Home Medical Equipment) Support Specialist to join our team. As an HME Support Specialist, you will play a vital role in providing comprehensive support to our customers and healthcare professionals who utilize our home medical equipment, products and services. Your main responsibilities will...

  • Customer Support Specialist

    1 week ago

    Aurora, United States Sonova Full time

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • Customer Support Specialist

    2 days ago

    Aurora, United States Sonova Full time

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • Support Specialist

    2 months ago

    Aurora, United States Rasmussen College Full time

    ** Support Specialist** **Job Category****:** Campus Operations **Requisition Number****:** SUPPO04236 Showing 1 location **Job Details** **Description** **Support Specialist** **Rasmussen University - Aurora, IL Campus** We are growing! We are seeking a Support Specialist responsible for greeting visitors and receiving incoming telephone calls at the campus...

  • Support Specialist

    1 week ago

    Aurora, United States Rasmussen College Full time

    ** Support Specialist** **Job Category****:** Campus Operations **Requisition Number****:** SUPPO04236 Showing 1 location **Job Details** **Description** **Support Specialist** **Rasmussen University - Aurora, IL Campus** We are growing! We are seeking a Support Specialist responsible for greeting visitors and receiving incoming telephone calls at the campus...

  • 25U Signal Support Systems Specialist

    3 weeks ago

    Aurora, United States Army National Guard Full time

    Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level...

  • 25U Signal Support Systems Specialist

    2 weeks ago

    Aurora, Colorado, United States Army National Guard Full time

    Job Description:Job DescriptionCommunication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and...

  • 25U Signal Support Systems Specialist

    2 weeks ago

    Aurora, Colorado, United States Army National Guard Full time

    Job Description:Job DescriptionCommunication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and...

  • 25U Signal Support Systems Specialist

    2 weeks ago

    Aurora, United States Army National Guard Full time

    Job Description:Job DescriptionCommunication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and...

  • 25U Signal Support Systems Specialist

    2 weeks ago

    Aurora, United States Army National Guard Full time

    Job Description:Job DescriptionCommunication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and...

  • Customer Support Specialist

    2 weeks ago

    Aurora, United States Shorr Packaging Corporation Full time

    **Together, We Own it! Start your employee owner journey with Shorr Packaging.** The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a variety of internal and external stakeholders, this individual ensures that our...

  • Propulsion System, Controls Engineer

    1 week ago

    Aurora, United States Boom Technology Inc Full time

    Boom is seeking an Engine Controls Engineer to join our team. You will be working as part of the Symphony Propulsion Team developing the engine controls architecture for the Symphony Integrated Power Plant System (IPPS). Work would be related to the Controls Engineer, Technical, Controls, Specialist, Engineer, Technology, Hardware

  • Store Director Trainee

    4 days ago

    Aurora, United States Maverik Full time

    Salary: $, - $,/yr. (plus eligibility to participate in a bonus program!) Come help build the coolest convenience experience on the planet! Are you a dedicated leader with a proven ability to create a fun and positive environment? As the Store Director Trainee, you’ll be trained by a Store Director to oversee all aspects of the business. You will...

  • Business Support Specialist

    2 months ago

    Aurora, United States Hamilton Full time

    >> Business Support Specialist Business Support Specialist Summary Title:Business Support SpecialistID:2640Location:Aurora, NebraskaApplication Deadline:Open until filledDescription **Position summary:** Coordinates the administrative and clerical functions for the legal department in accordance with Hamilton policies and procedures. Enhances department...

  • Business Support Specialist

    1 week ago

    Aurora, United States Hamilton Full time

    >> Business Support Specialist Business Support Specialist Summary Title:Business Support SpecialistID:2640Location:Aurora, NebraskaApplication Deadline:Open until filledDescription **Position summary:** Coordinates the administrative and clerical functions for the legal department in accordance with Hamilton policies and procedures. Enhances department...