Patient Account Team Lead

4 weeks ago


Charleston, United States CAMC Health System Full time
Job Summary

Directly support the Unit Supervisor in Patient Accounts in order to assist with day to day workflow process and distribution. They will provide working leadership for the employees assigned to all areas of the Patient Accounts Department.

Responsibilities

• Coordinate the activities of the Collectors and Billing Specialists to ensure accounts are followed up correctly and in a timely manner. • Monitor work habits and alerts the Supervisor of potential problems. • Make recommendations to the Supervisor concerning employee selection, performance appraisals, and performance problems. • Maintain statistics and reports for the Unit Supervisor to monitor production. • Orient and train new employees assigned to his/her area. • Demonstrate very good interpersonal skills by using sound judgment and tact at all times. • Monitor and review the workload that is distributed to each employee. Assist the Supervisor whenever necessary in establishing workflow guidelines and procedures. • Maintain statistics and reports in order for the Supervisor to monitor the production and progress in their assigned area. • Responsible for follow-up accounts and other related duties as described in the Collector's job description. • Provide initial and ongoing training of employees. This training will be accounts that require manual manipulation, as well as claims submitted eletronically. • Make decisions concerning all issues related to a follow-up account, including resolving reimbursement to the maximum level and minimizing bad debts. • Make decisions within the established policies, procedures and guidelines. • Responsible for placing accounts with other Collections agencies or consulting with Legal Services. • Responsible for billing accounts and other related duties as described in the Billing Specialist's job description

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.

Education

• High School Diploma or GED (Required) Experience: 5-7 years third party billing. Familiar with A/R and Third Party Reimbursement. Medical Terminology background preferred

Credentials

• No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Dover Building

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Lisa J. Craft lisa.craft@vandaliahealth.org

  • Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Lead Patient Care Tech? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that supports...


  • Charleston, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Leader? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...


  • Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Leader? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...


  • Charleston, United States Trident Medical Center Full time

    Description Introduction Do you want to join an organization that invests in you as a Patient Access Team Leader? At Trident Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Trident Medical Center, offers a total rewards package that...

  • Lead, Accounting

    4 days ago


    Charleston, United States Hedera Hashgraph Full time

    Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial,...

  • Accounting Lead

    2 weeks ago


    Charleston, United States Ceterus Full time

    About Ceterus At Ceterus, our job is to help franchise small business owners optimize their financial performance and reporting. We deliver timely and accurate monthly financial statements through our outsourced bookkeeping and accounting services that provide the insights to help owners meet their business objectives.As franchise accounting experts, we...

  • Clinical Team Lead

    3 days ago


    Charleston, United States FamilyCare Health Centers Full time

    Job DescriptionJob DescriptionWe're looking for a Clinical Team Lead! Either LPN or CMA at our Childrens Medicine Center LocationGet to know us:FamilyCare Health Centers can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. We are a nationally recognized FQHC- federally qualified health...


  • Charleston, United States Charleston Area Medical Center Full time

    Job Summary Directly support the A/R Managers in Patient Accounts by evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Responsibilities 1. Liaise with managers to determine training needs and schedule...


  • Charleston, United States CAMC Health System Full time

    Job SummaryDirectly support the A/R Managers in Patient Accounts by evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides.Responsibilities1. Liaise with managers to determine training needs and schedule...

  • Team Lead>

    6 days ago


    Charleston, United States Rack Room Shoes Full time

    Rack Room Shoes - Tanger Outlets - Charleston [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, guidance and training to the store staff via direction from the Store...


  • Charleston, United States Charleston Area Medical Center Full time

    Job Summary Responsible for the effective follow-up and collection of high dollar, delinquent, and problem account receivable claims. Responsibilities * Follow up on accounts $300.00 and over having received one or more unanswered statements. • Obtain necessary information from guarantor/insurance company to obtain reimbursement. • Research liability...


  • Charleston, United States Novalink Solutions Full time

    Job DescriptionSCOPE OF THE PROJECT:• ASSIST WITH ISSUES MM LOGISTICS TEAM CANNOT RESOLVE AND LEAD MAJOR PROJECTS RELATED TO SRM, ON MM AND THE PLANNING OF FUTURE MODULES• YEAR-END ACTIVITIES AND AGENCY MASTER DATA CONFIGURATION UPDATES. BCB RESTRUCTURING ACTIVITIES• SUPPLIER SELF SERVICE (SUS) -EPROCUREMENT, VENDOR REGISTRATION; DOCUMENT BUILDER...

  • Sales Team Lead

    4 weeks ago


    Charleston, United States Movement Marketing Inc Full time

    Job DescriptionJob DescriptionSales Team LeadAt Movement Marketing, a we grow, so do the opportunities we provide our team. Currently, we're hiring for a Sales Team Lead who will learn our day to day sales operations, then, once proficient in sales, they will move into a Sales Team Lead role where they'll meet sales targets for not only themselves...


  • Charleston, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionSCOPE OF THE PROJECT:• ASSIST WITH ISSUES MM LOGISTICS TEAM CANNOT RESOLVE AND LEAD MAJOR PROJECTS RELATED TO SRM, ON MM AND THE PLANNING OF FUTURE MODULES• YEAR-END ACTIVITIES AND AGENCY MASTER DATA CONFIGURATION UPDATES. BCB RESTRUCTURING ACTIVITIES• SUPPLIER SELF SERVICE (SUS) –EPROCUREMENT, VENDOR REGISTRATION;...


  • Charleston, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionSCOPE OF THE PROJECT:• ASSIST WITH ISSUES MM LOGISTICS TEAM CANNOT RESOLVE AND LEAD MAJOR PROJECTS RELATED TO SRM, ON MM AND THE PLANNING OF FUTURE MODULES• YEAR-END ACTIVITIES AND AGENCY MASTER DATA CONFIGURATION UPDATES. BCB RESTRUCTURING ACTIVITIES• SUPPLIER SELF SERVICE (SUS) –EPROCUREMENT, VENDOR REGISTRATION;...


  • Charleston, United States (PTW) Pole To Win International Full time

    PTW is a leading global gaming services company, committed to delivering exceptional gaming experiences. We are driven by innovation, integrity, and excellence, and we strive to make a positive impact in the industry. Job Overview: We are currently seeking a highly skilled and experienced Senior Accountant/Finance Lead to join our team and contribute to our...

  • Groomer Team Lead

    3 days ago


    Charleston, United States Furry Land Charleston Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible ScheduleProfessional Development AssistanceTipsBonus Opportunities AvailableManagement Training ResourcesState-of-the-Art Mobile Grooming VansTop Industry CompensationScheduling and Routing AssistanceCompany OverviewFurry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the...

  • Team Lead

    3 days ago


    Charleston, United States RESOURCE PLUS OF NORTH FLORIDA INC Full time

    Job DescriptionJob DescriptionResource Plus is seeking experienced leads and merchandisers for Resets, Remodels, and New Store Set-ups for immediate hire! Travel can be anywhere from 3 to 6 weeks at a time with hotel accommodations set up and paid for in advance by the office. We pay $20 a day per diem for each day that you are out on the road and fully...


  • Charleston, United States PTW Full time

    PTW is a leading global gaming services company, committed to delivering exceptional gaming experiences. We are driven by innovation, integrity, and excellence, and we strive to make a positive impact in the industry. Job Overview: We are currently seeking a highly skilled and experienced Senior Accountant/Finance Lead to join our team and contribute to our...


  • Charleston, United States CLB Group LLC Full time

    A small non-profit association based on Daniel Island is seeking a Controller to join their team. This position will work closely with the executive team and be responsible for the entire accounting and finance function for the organization. Responsibilities include: Managing AP & AR Reporting and month end duties Payroll processing and reporting Ad hoc...