Busser
4 weeks ago
** Busser**
**Job Category****:** Tipped employee **Requisition Number****:** BUSSE03134 Showing 1 location **Job Details**
**Description**
**ESSENTIAL JOB FUNCTIONS:**
- Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
- Obtains station assignments from hostess/host or Manager-on-Duty at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner.
- Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar.
- Removes dishes, silverware, glassware and all other items when guests are finished with entre course.
- Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the decoy system, placing them in prescribed area for proper disposition.
- Clears all table items after Guest is finished and has left table.
- Resets vacated tables according to the procedures stated in the RCSH training materials.
- Communicates to the service staff any requests or needs of the guest.
- Assists service and steward staff in spot cleaning in dining room, as needed.
- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
- Performs all closing duties/side work before end of shift.
- Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.
- Performs all duties and maintains knowledge of all standards and procedures, as stated in the *RCSH Employee Training Packet Busser*.
- Additional duties as assigned.
**COMPETENCIES/PERSONAL CHARACTERISTICS:**
*Guest First Mindset*
* Demonstrates a Guest first mindset, placing a high priority on the Guest experience
* Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests
**JOB REQUIREMENTS:**
* Excellent customer service skills and a strong work ethic
* Understanding of proper food handling and sanitation procedures
**PHYSICAL DEMANDS:**
* While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
* Ability to read, speak, and understand communication in English
* Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 35 pounds on a frequent basis
* Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis
* Must be able to communicate effectively and listen attentively
**WORK ENVIRONMENT:**
* Position involves work on afternoons, nights, weekends, and holidays, as required
* Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
* Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit
**NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal Opportunity Employer.**
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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