Guest Experience Specialist

2 weeks ago

Oxon Hill, United States Marriott Full time

Job Number 24075700 Job Category Rooms & Guest Services Operations Location Residence Inn National Harbor Washington DC Area, 192 Waterfront St, Oxon Hill, Maryland, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Lifestyle Guest Experience Specialist

    4 weeks ago

    Oxon Hill, Maryland, United States AC Hotel National Harbor Washington, DC Area Full time

    Additional Information Front Desk AgentJob Number Job Category Rooms & Guest Services OperationsLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests...

  • seasonal guest experience specialist

    1 week ago

    Chapel Hill, United States Petco Full time

    Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cas Guest Experience, Seasonal, Specialist, Store Leader, Merchandise, Retail, Animal

  • seasonal guest experience specialist

    1 week ago

    Chapel Hill, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values ca Guest Experience, Seasonal, Specialist, Store Leader, Health, Animal, Retail

  • Guest Service Agent

    1 month ago

    Oxon Hill, United States SHIVKRUPA HOSPITALITY INCORPORATED Full time

    Job DescriptionJob DescriptionWe are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing...

  • Guest Event Expert

    1 week ago

    Oxon Hill, United States Marriott International Inc Full time

    Job Number 24068175 Job Category Food and Beverage & Culinary Location AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event....

  • Guest Event Expert

    4 weeks ago

    Oxon Hill, Maryland, United States AC Hotel National Harbor Washington, DC Area Full time

    Job Number Job Category Food and Beverage & CulinaryLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about serving guests during a banquet or event. Instead, we want...

  • Guest Event Expert

    1 week ago

    Oxon Hill, United States Marriott Full time

    **Job Number**24068175**Job Category**Food and Beverage & Culinary**Location**AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States**Schedule**Full-Time**Located Remotely?**N**Relocation?**N**Position Type**Non-Management**POSITION SUMMARY**Our jobs aren't just about serving guests during a banquet or...

  • Front Desk

    1 week ago

    Oxon Hill, United States Marriott International Full time

    Additional Information Pay: $20.20/hr. Full-time. Open availability needed. Job Number 24075700 Job Category Rooms & Guest Services Operations Location Residence Inn National Harbor Washington DC Area, 192 Waterfront St, Oxon Hill, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type...

  • Guest Experience Coordinator

    1 month ago

    Spring Hill, United States Salon Halo Full time

    Job DescriptionJob DescriptionIf youre at a point where youre looking for your next challenge, stop thinking about the boxes you check off on a companys requirement list and think about what YOU want for YOUR future.Salon guest experience coordinator is an extremely important role in the salon. The reason this position is not referred to as front desk is...

  • Guest Services Associate II- National Harbor Resort

    2 weeks ago

    Oxon Hill, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Rep

    5 days ago

    Oxon Hill, United States Red Roof Full time

    ** Front Desk Rep - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002727 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...

  • Front Desk Rep

    3 weeks ago

    Oxon Hill, United States Red Roof Full time

    ** Front Desk Rep - Part-Time (Night Auditor/3rd Shift)** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002945 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each...

  • Lifestyle Bartender

    1 month ago

    Oxon Hill, Maryland, United States AC Hotel National Harbor Washington, DC Area Full time

    Job Number Job Category Food and Beverage & CulinaryLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about mixing drinks. Instead, we want to build an experience...

  • Lifestyle Bartender

    1 month ago

    Oxon Hill, United States AC Hotel National Harbor Washington, DC Area Full time

    Job Number 24058145Job Category Food and Beverage & CulinaryLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about mixing drinks. Instead, we want to build an...

  • Housekeeper - Full-Time

    4 weeks ago

    Oxon Hill, United States Red Roof Full time

    ** Housekeeper - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE002728 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...

  • In House Marketing Coordinator

    1 week ago

    Oxon Hill, United States Wyndham Destinations Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Culinary Administration Assistant II

    4 days ago

    Oxon Hill, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters,...

  • Senior Administrative Assistant

    3 days ago

    Oxon Hill, United States Marriott Full time

    Additional Information Food and Beverage Job Number 24083110 Job Category Administrative Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Enter and retrieve information contained in...

  • Maintenance Technician II

    1 week ago

    Oxon Hill, United States Marriott International Inc Full time

    Additional Information Full-time, Open availability requiredJob Number 24080704Job Category Engineering & FacilitiesLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Respond and attend...

  • Maintenance Technician II

    7 days ago

    Oxon Hill, Maryland, United States AC Hotel National Harbor Washington, DC Area Full time

    Additional Information Full-time, Open availability requiredJob Number Job Category Engineering & FacilitiesLocation AC Hotel National Harbor Washington DC Area, 156 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond and attend to guest...