Warehouse Operations Lead
2 weeks ago
Level
Entry
Job Location
RH2 Station - Grand Prairie, TX
Position Type
Full Time
Education Level
Not Specified
Travel Percentage
None
Job Shift
Any
Job Category
Warehouse
Description
Position Purpose
Plan and Coordinate the logistics services, storage and/or distribution operations within the PGL organization or the activities of external organizations that are engaged with PGL in storing or distributing materials or products.
Tasks
- Plan, develop, or implement warehouse safety and security programs and activities.
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Track and trace goods while they are in route to their destinations, expediting orders when necessary.
Education and Experience
Years of Experience: 5+ years related experience
Education: High school diploma or equivalent and/or Industry related certification
Knowledge
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination - Adjusting actions in relation to others' actions.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Abilities
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Tools
- Bar code labels
- Bar code reader equipment
- Barcode scanners
- Desktop computers
- Laptop computers
- Tablets (I-Pad, Galaxy...)
- Digital cameras
- Radio frequency data communication equipment
- Radio frequency handheld terminals
- Radio frequency truck-mounted terminals
- Compliance software
- Electronic mail software
- Warehouse management system WMS software (Deposco)
- Enterprise resource planning ERP software
- Manufacturing resource planning MRP software
- Customer resource management CRM software
- Logistics and supply chain software (CargoWise ediEnterprise)
- Spreadsheet software
- Microsoft Excel and other office applications
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