Network Data
4 weeks ago
Location : Chicago, IL (ONSITE)
Rate : $57/hr
Note - Please share only genuine candidates who has hands on experience in Network data skills , I will not entertain any fake or edited profiles. Do proper due diligence before sharing profiles.
Responsibilities
1. dhering to SLAs
2. Mentoring / Training Team Members
3. Handling high priority tickets / requests
4. Perform root cause analysis
5. Troubleshooting technical issues
6. Defining processes and ensuring that the processes are adhered to
7. Oversees and is responsible for successful completion of Installation, configuration and migration
8. Ensure maximum uptime according to the SLA
9. Understanding of Multi-geo support environment
10. Improves and maintains customer and employee satisfaction
11. Suggests new technologies and design changes
12. Monitoring and maintaining SLA requirements by the team members
13. Testing / Auditing/processes as required from time to time
14. Identify Skill gaps and plan for training / knowledge updating
Technology Knowledge
1. Router - Cisco
2. Switch - Cisco and Arista
3. Meraki - Cisco
4. WLAN - Cisco
5. WLAN Appliance - Cisco and Aruba
6. IPAM - Infoblox
7. WAN Optimizer - Riverbed
8. Packet Shaper - Bluecoat
9. Terminal Server - Ion systems
10. Load Balancer - F5
11. SDWAN
Qualifications
1. Min 8+ years of Network administration experience in large enterprise environment
2. Should have Cisco and other industry standard networking certifications
3. Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
4. Expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN Clienthitecture and good experience on IP services.
5. Excellent communication and conversation skills (Verbal and Written)
6. Experience in representation in Change Advisory Board (CAB) meetings
7. In depth understand and troubleshooting skills for data centers Technologies (vPC, VDC, OTV, FEX)
8. Excellent hands-on experience on Cisco devise (Routers Switches l2/l3) Excellent hands-on on Cisco
9. Excellent hands-on in Cisco WLC/Access point
10. Should have excellent knowledge of installing and troubleshooting Meraki Wi-Fi networks
11. Handling escalated troubleshooting calls related with Routing, Switching, Wireless, Meraki & VPN
12. Excellent hands-on experience on Cisco Nexus 9K/7K/5K/2K Series of switches
13. Excellent hands-on experience on Wireless LAN technologies - Cisco and Aruba
14. Excellent hands-on experience on WAN Acceleration/optimization Riverbed
15. Network Management tools - SolarWinds, HPNNMi or Splunk
16. pplication Load balancers F5 Big IP LTM/GTM or Citrix NetScaler
17. Hands-on experience of implementing & Troubleshoot of Infoblox solutions such as IPAM/DHCP/DNS/vDiscovery
18. Hands on Experience on DHCP scope creation, DHCP option management understanding about servers, and windows platform
19. Should have Experience in designing POA for complex Change/Project. knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.
20. Experience in AWS or ClientURE or any cloud technologies will be an added advantage
Soft Skills
1. Excellent communication and conversation skills (Verbal and Written)
2. Good documentation skills
3. Should have excellent customer handling skills
4. ble to handle high pressure situations
5. High level of acceptance
6. Can drive HCL's value and its methodology
Certifications
• ITIL v3
• CCNA-R&S or equivalent associate
• CISSP, CISM, CCSP
• OEM specific certifications (Cisco, Palo Alto, IBM, Clienture, AWS etc.)
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