IT Systems Administrator

3 weeks ago

Lewisville, United States Prototype IT Full time
Job Title: Systems Administrator
Tax Term: Full-Time, Employee
Job Category: Technical Operations
Relevant Work Experience: 3-5 Years
Career Level: Experienced (Non-Manager)
Location: Lewisville, TX
Reports To: Director of IT

SUMMARY

We are currently seeking a highly skilled Systems Administrator with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging technical issues, and is accustomed to leveraging training opportunities to improve their skills. If you have experience and the desire to grow, we'd like to talk to you.

Our Systems Administrators are responsible for maintaining client and user environments, improving end-user experience through effective remote maintenance, problem identification and resolution activities, as well as growing and developing client relationships through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and processes.

This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.

Other requirements include participating in ongoing training and attainment of manufacturer certifications and developing and maintaining relationships with user and vendor contacts.

MINIMUM SKILLS REQUIRED
  • Minimum three years experience
  • MCSE Preferred
  • Experience in Administration of Server 2003-2016 Systems
    • Roles Including: Active Directory, Hyper-V, Group Policy, and PowerShell
  • Intermediate knowledge of Networking and Security
  • Experience with Citrix, Office 365, and Cloud Services (such as Azure) Preferred
  • Strong interpersonal skills required to effectively communicate with users and vendors
  • Passion for teamwork, continuing education, problem solving and exceptional customer service
  • Must be well spoken, organized, detail oriented, and dependable
  • Valid driver's license and proof of insurance
  • Reliable transportation
  • Background check and drug screen required
THIS POSITION ENTAILS
  • Troubleshooting and resolution of client and user technical issues
  • Accurate documentation of all activities conducted
  • The ability to manage, maintain, troubleshoot and support our users' networks, equipment, software and services
  • The ability to learn quickly and adapt to changing requirements
THE SUCCESSFUL CANDIDATE MUST BE:
  • Professional and articulate
  • Technically proficient
  • A relationship builder
  • A problem solver
We offer
  • Growth and development with one of the largest privately-owned MSP's in North Texas
  • Employee-centered culture
  • Competitive compensation package
    • Subsidized medical and full-dental insurance for employees
    • Company-paid life insurance, as well as long and short-term disability insurance
    • 3% company matching SIMPLE IRA
    • PTO
  • Teambuilding Events
  • Complimentary soft drinks, coffee, and snacks

Who we are
Prototype:IT is one of the largest, privately-owned Managed Service Providers in the metroplex, located in Lewisville, TX. Founded in 2005, Prototype:IT has been delivering custom IT management services to a growing number of clients within the Dallas-Fort Worth area and throughout the country. With our team of experienced IT technologists, we provide quality support and services that enable our clients to focus attention away from day-to-day IT challenges and back to their core business.

Core Values
At Prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaboration, Honesty, Agility, Loyalty and Knowledge seeking. Check out we "CHALK IT Up" at our Facebook page, www.facebook.com/prototypeit, and see our team at work and play

Talk about awesome "Perks" check it out. Go to www.prototypeit.net/perks

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