Patient Service Representative

3 weeks ago


Haverhill, United States Greater Lawrence Family Health Center Full time

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a bilingual (English/Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services.

• Must be able to don appropriate personal protective equipment (PPE).

• Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.

• Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority.

• Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments.

• Collect co-pays and issue receipts. Balance receipts against payments collected from patients by the end of shift.

• Notify appropriate staff of patient’s arrival. Follow cancellation and rescheduling procedures.

• Resolve all insurance issues to ensure patients have appropriate coverage for services being provided by the Center prior to scheduled appointments.

• Assist patients with enrollment in all available insurance plans (Mass Health, Commonwealth Care, etc.)

Requirements

• Bilingual; Spanish and English

• High School diploma or GED certificate

• Training in a Medical or Administrative field

• Computer knowledge

• Excellent communication skills

• Ability to work flexible hours, evenings, and weekend coverage

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.



  • Haverhill, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionSchedule: M-F 8.30am-5pm or 8am-4.30pm (40HPW)JOB DESCRIPTIONUnder the supervision of the Patient Services Supervisor the Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure...


  • Haverhill, United States Fitness Holdings North East LLC Full time

    Job DescriptionJob DescriptionDescription:Crunch Fitness is coming to Haverhill!Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Member Services Representatives that are ready to change lives, be a part of a team and grow personally...


  • Haverhill, United States SaviLinx Full time

    **JOB TITLE: Customer Service Representative II Phones ($16/hr + $1/pay for performance)** **DEPARTMENT**:Operations **REPORTS TO**:Supervisor **FLSA STATUS**: Non-Exempt **OUR GUIDING PRINCIPLES**: Make every interaction Count Act with Respect and Integrity Demonstrate Passion for Continuous Improvement Be Worth of Trust from all...


  • Haverhill, United States IASIS Healthcare Full time

    Patient Service Specialist IClick Here to Apply OnlineJob DescriptionLocation: Steward Medical Group - NorthPosted Date: 8/31/2023Description:This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-today operations in the SMG physician practice. The Patient Service Specialist must...


  • Haverhill, United States Planet Fitness - The Core Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.Handle all front...


  • Haverhill, United States Climate Zone Full time

    Job DescriptionJob DescriptionWe are looking for an HVAC Sales Representative to join our team at Climate Zone. The HVAC Sales Representative will be responsible for managing their assigned sales territory and creating new service and product accounts. As an HVAC Sales Representative, you’ll play a major role in retaining customer relationships, meeting...


  • Haverhill, United States Pella Boston Full time

    Job DescriptionJob DescriptionSalary: We are seeking an energetic and talented individual who can bring their skills and experiences to our Pella team! If you are detail oriented and love to control each step within a complex process, this is the perfect position for you. The Customer Service Representative plays a critical role in ensuring that every...


  • Haverhill, MA, United States Metropolitan Linen Service Corp Full time

    Join Our Team as an Executive Sales Representative for Southern New Hampshire/North Shore MA! Are you a driven individual looking to take your sales career to the next level? Metropolitan Linen invites you to join our dynamic team as an Executive Sales Representative in the Southern NH/North Shore MA area. With uncapped commissions and a flexible...


  • Haverhill, United States Steward Health Care Full time

    Join us at Holy Family Hospital Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. As part of the Steward Health Care System, our goal is to offer low-cost, high-quality...


  • Haverhill, Massachusetts, United States Randstad USA Full time

    Randstad has partner with an organization to assist with finding a qualified customer service professional for their logistics team. The ideal candidate will have at least 2 years of customer service experience in an office setting, excellent communication skills, and attention to detail. If you have this experience then this could be a great opportunity for...


  • Haverhill, United States Stewardship Health Inc Full time

    Job Summary: The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments,...


  • Haverhill, United States SNI Companies Full time

    Job Description We have a wonderful opportunity for a Customer Service Support Representative at one of our Haverhill area clients.This is an immediate need for a dynamic individual with an outgoing personality and professional communication skills to assist their manufacturing clients with processing orders and any questions they may have. The ideal...

  • Travel Nurse

    2 weeks ago


    Haverhill, United States Secure Nursing Service Full time

    Secure Nursing Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Woodsville, NH. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $2115 / Week About Secure Nursing Service:We are Secure Nursing Service (SNS), and we exist to delight our clincians.SNS employs highly skilled and professional...

  • Travel Nurse

    2 weeks ago


    Haverhill, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Haverhill, MA. Shift: 5x8 hr nights Start Date: 06/03/2024 Duration: 13 weeks Pay: $2170 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...

  • Travel Nurse

    5 days ago


    Haverhill, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Haverhill, MA. Shift: 5x8 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $2250 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...

  • Travel Nurse

    5 days ago


    Haverhill, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Haverhill, MA. Shift: 5x8 hr nights Start Date: 06/17/2024 Duration: 13 weeks Pay: $2170 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...

  • Travel Nurse

    2 weeks ago


    Haverhill, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Woodsville, NH. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1975 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...


  • Haverhill, United States Complete Staffing Solutions, Inc. Full time

    Job DescriptionJob DescriptionTemp to PermPatient Service Representative -MUST be Bilingual in Spanish Schedule: M-F 8.30am-5pm or 8am-4.30pm (40HPW)JOB DESCRIPTIONUnder the supervision of the Patient Services Supervisor the Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including...


  • Haverhill, MA, United States Gustavo Preston Company Full time

    If you enjoy working with your hands and have mechanical ability this is your chance to step into a rewarding career where you will enjoy a day shift schedule and make up to $72,000 or more annually while learning valuable skills. You will enjoy ongoing training opportunities in addition to a tool allowance, uniforms/boots provided annually, a company...


  • Haverhill, United States Holy Family Hospital Full time

    Position Summary: 16 Hours per week, Every Friday and every other Saturday/Sunday 7am-3:30pm. Summary: Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Responsibilities: Ensures that the patient information is collected and that...