Teller
2 weeks ago
Job Description
Summary: Provide service to Bank customers by conducting transactions, assisting with inquiries, and resolving issues in a timely manner. In addition, through customer interactions, identify opportunities to cross-share Bank products and services with referrals to a platform employee or other Bank department.
Duties and Responsibilities:
- Provide high quality service to every customer i.e. smile, greet, address by name, timely assistance, etc.
- Develop working knowledge of bank products/services via training, Bank website, intranet information, meetings, etc.
- Identify opportunities to cross-share Bank products/services and refer customers to a platform employee or appropriate Bank department.
- Assist with customer account inquiries i.e. service charges, balances, account history, etc.
- Refer customers to a platform employee for transactions or questions that cannot be addressed at the teller line
- Protect customer privacy and maintain confidentiality
- Adhere to all Bank policies/procedures
- Receive checking/savings deposits and withdrawals: verify cash, endorsements, identification, and issue receipts
- Determine proper funds availability for checks cashed or deposited based on Bank and regulatory requirements
- Complete Regulation CC Holds, as needed
- Redeem U.S. Savings Bonds
- Issue money orders, cashier's checks
- Assist safe deposit box customers
- Accept loan payments: verify payment amount, ensure proper loan payment code, and issue receipts
- Buy/sell cash from vault as necessary, ensuring teller drawer cash limits are not exceeded
- Balance teller drawer daily, including locating cash discrepancies
- Perform end of day balancing and Teller Capture balancing
- Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Monetary Instrument Logs (MIL)
- Refer customers to the Head Teller or Branch Manager for issues that you cannot resolve
- Balance ATM and load cash into ATM
- Ensure teller station is properly supplied and neat
- Maintain security of teller station including keys, combos, cash drawers, and teller work
- Promote and maintain positive relations with all employees, contacts, customers, and potential customers.
- Represent the bank in business development efforts and civic and community functions.
1. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.
Experience and Other Requirements
- High school diploma or equivalent
- 1 year of customer service experience
- 1 year of cash handling experience
- Must possess the ability to interact positively with all levels of the organization, including Management, the Board, Coworkers, and the Public.
5. Excellent oral, written, telephone, organizational and interpersonal communication skills required.
6. Proficiency in Microsoft applications, including Word and Excel.
7. Must be proficient using e-mail and the internet.
All First Bank employees are required to:
1. Be attentive to our customer needs with a welcoming personality.
2. Possess a team-oriented attitude with a desire to see success in themselves and others.
3. Maintain a strict standard of confidentiality involving all transactions and relationships.
4. Develop a working knowledge of all bank products.
Statement of Understanding:
I understand that the above duties and how I perform them are the requirements on which my performance will be judged. It is understood that these duties may be revised from time to time at the discretion of the Bank's management.
Employee's Signature Date
Bank Representative Date
FIRST BANK MCCOMB MISSISSIPPI is an EEO employer - M/F/Vets/Disabled
-
Member Service Teller
1 week ago
Madison, United States Summit Credit Union Full timeAs a Member Service Teller, you are responsible for engaging in meaningful conversations with members as you complete a variety of banking transactions with a high degree of accuracy. Our Thierer branch is looking for team members who listen carefull Member Service, Teller, Service, Retail, Banking
-
Peak Member Service Teller
2 weeks ago
Madison, United States Summit Credit Union Full timeAs a Peak Teller for our American Parkway branch, you are responsible for engaging in meaningful conversations with members during high volume hours. You will complete a variety of banking transactions for members with a high degree of accuracy. We a Member Service, Teller, Service, Retail, Skills
-
Peak Time Teller: East Side Branch
1 week ago
Madison, United States University of Wisconsin Credit Union Full timeLooking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's East Side branch is hiring a Peak-Time Teller and we want YOU to apply! As a Peak-Time Teller, you will play a vital role at your branch, for Teller, Banking, Credit
-
Teller
1 week ago
Fort Madison, United States Two Rivers Police Department Full timeCOMPANY OVERVIEW Two Rivers Financial Group, Inc., through our wholly owned subsidiaries of Two Rivers Bank & Trust and Lee County Bank, offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Bettendorf, Burlington, Coralville, Des Moines, Keokuk, Fort Madison, Mediapolis, Mount Pleasant, West Burlington,...
-
Personal Banker Roving Tri County District
2 weeks ago
Madison, United States Wells Fargo Full timeProvide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies. Be flexible and adaptable to changing priorities and new surroundings while meeting cust Personal Banker, Banker, Customer Experience, County, Financial, Banking, Business Services, Relationship
-
Retail Services Officer
3 weeks ago
Madison, United States ICBND Full time**Retail Services Officer - Starion Bank, Bismarck/Mandan** on Friday September 17, 2021 * | **We are seeking a Retail Services Officer in Bismarck/Mandan!** In this role, you will: * Assist in design and implementation of customer journey maps & profiles, sales promotions, product design and development * Assist in the development of materials and resources...
-
Member Service Representative
4 weeks ago
Madison, United States Alabama Credit Union Full time** Member Service Representative - Madison** **Job Category****:** Operations/Service **Requisition Number****:** MEMBE001866 Showing 1 location **Job Details** **Description** At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and...
-
Relationship Banker II
4 weeks ago
Madison, Mississippi, United States Trustmark Bank Full timeOverview: Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship...
-
LGBTQ+ Coalitions Manager
24 hours ago
Madison, United States Democratic Party of Wisconsin Full timeJob DescriptionJob DescriptionJob Title: Coalitions Manager (LGBTQ+ Coalition)Reports to: Coalition DirectorSalary: $72,000 annually, plus see below for details on the DPW generous benefits packageLocation: Milwaukee, WI (Please note: Employment with the Democratic Party of Wisconsin requires residence or willingness to relocate to the state of...