Customer Service/Order Management Specialist
4 weeks ago
Carlisle Weatherproofing Technologiesis currently seeking aCustomer Service/Order Management Specialistto join our CCWteam inWylie, TX. The function of this role is to be the primary contact between our company and the distributors. This role is responsible for responding to orders, customers, and representative requests' promptly and accurately. The CSR/OMS will be expected to form strong relationships with customers and manufacturer's representatives, as well as all internal groups (Sales, Marketing, Production, Shipping, etc.).
Duties and Responsibilities:
- Handle all customer requests, manage customer orders from placement through shipment with attention to detail while providing accurate lead times and pricing verification.
- Issue prompt credit, debit or return material authorizations.
- Monitor backorders and communicate in a timely manner with customers on backorder situations.
- Review open orders on a regular basis and close out old orders as necessary.
- Maintain a network of appropriate contacts within the various departments such as Traffic, Shipping, Purchasing, Financial Service, Production, etc.
Work Environment/Time Worked:
- Office setting with 2 days hybrid.
- Hours Worked - 8:00 A.M. to 5:00 P.M.
- Days of Week Worked - Monday through Friday (hybrid days will be Monday and Friday).
- Sitting
- Lifting
- Bending
- Stooping
- Typing (Keyboard)
Education Experience Requirements:
- Education:
- Associate degree required; bachelor’s degree preferred.
- Experience:
- Minimum of three years of customer service experience.
- Equivalency:
- Combination of education and experience.
- Essential Full Performance Knowledge:
- SAP processes including:
- Order entry (orders, credits, debits and RMA’s).
- Basic inquiry screens and queries.
- Proper processing of credit and debit memos; and pricing corrections
- Understanding of inventory screens (MD04).
- Re-creation of order acknowledgements and invoices.
- Basic knowledge of shipping processes.
- Essential Full Performance Skills:
- Solid organizational, communication, and follow-up skills.
- Excellent verbal and written communication skills.
- Math
- SAP or other ERP system knowledge.
- CRM knowledge.
- Essential Full Performance Abilities:
- Form strong positive relationship with customers, reps, team members, and regional managers.
- Ability to negotiate.
- Must be able to multitask.
What else do you get?
Time off – Hard work should be rewarded. You’ll receive paid vacation, sick time, a generous number of paid holidays.
Healthcare –Your healthcare with us starts the very first day you're with the company Choose one of our healthcare options that best fits your lifestyle andCWT even picks up a generous amount of the cost.
Retirement Fund –Save for your retirement with a traditional or Roth 401k. We’ll match a portion of your contribution starting on your first day of work.
Training –We believe in being lifetime learners, so we offer dozens of training programs in the classroom as well as online.
Tuition Reimbursement –We invest in your growth, while you invest in ours. Ready to get the degree? We’ll pick up 90% of your tuition cost.
Idea Teams –You can be part of helping us solve some of our toughest challenges or developing the next break-through innovation.
Unlimited Coffee Flavorful Teas –Caffeine fuels some of the best ideas just as much as natural energy.
When you join CWT, you’ll become part of a team that looks out for you, listens to your ideas and appreciates your work. We believe we have somethingpretty specialhere, and our employees seem to agree.
“We raise the roof of expectations here at CWT, come home to quality.”
-
Customer Service Representative
3 days ago
Wylie, United States Sanden International Full timePurpose of this Job: Primary purpose of this position is to manage customer orders and maintain positive relationships with assigned customers. Must be responsible from start of order until completion of shipment ensuring each order is managed to the customer expectations. Must work with multiple departments to provide an uninterrupted flow of Sanden...
-
Customer Service Representative
7 days ago
Wylie, United States Sanden International, USA, Inc. Full timePurpose of this Job:Primary purpose of this position is to manage customer orders and maintain positive relationships with assigned customers. Must be responsible from start of order until completion of shipment ensuring each order is managed to the customer expectations. Must work with multiple departments to provide an uninterrupted flow of Sanden products...
-
Customer Service/Cashier
7 days ago
Wylie, United States Taco Bell Full timeCustomer Service/Cashier Wylie, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation procedures....
-
Customer Service Provider
7 days ago
Wylie, United States Rescue Restoration Full timeJob DescriptionJob DescriptionOur vision: We exist to enrich the lives of those around us.What makes Rescue Restoration a fantastic company to work for? When you join Rescue Restoration, you will be a part of a fast-growing organization that values having a healthy, balanced home and work life, faith in something greater than yourself, and an attitude of...
-
Customer Service Representative
4 days ago
Wylie, Texas, United States Circle K Full timeStore : 801 S Westgate Way, Wylie, Texas 75098Availability - Shift/Days Evening Shift - All Days (ranging from 2pm to 11pm)Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer...
-
Customer Service and Sales Representative
1 week ago
Wylie, United States Matthew Green Insurance Agency INC Full timeJob DescriptionJob DescriptionJoin us and take your career to new heights. Our insurance agency in Irving, Texas, is looking for confident, experienced individuals to join our team. You will be responsible for selling and promoting our products in this position. We are a dedicated and driven team with a focus on providing each of our customers with an...
-
Service Advisor
3 weeks ago
Wylie, United States Crash Champions Full timeJob DescriptionJob Descriptionb"Champions Do MoreAt Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and...
-
Service Leader
2 weeks ago
Wylie, United States Chipotle Mexican Grill Full timeService Leader (24014961) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...
-
Service Leader
2 weeks ago
Wylie, United States Chipotle Mexican Grill Full timeService Leader (24014961) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...
-
Customer Service Representative
6 days ago
Wylie, United States Adam Leggett - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Adam Leggett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...
-
Supervisor of Environmental Services- FT
3 days ago
Wylie, United States Medical City Dallas Full timeDescription IntroductionDo you have the career opportunities as a(an) Supervisor of Environmental Services you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Dallas, offers a total rewards package...
-
Service Leader
2 weeks ago
Wylie, United States Chipotle Full timeService Leader (24014961)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...
-
Restaurant General Manager
1 week ago
Wylie, United States Taco Bell Full timeRestaurant General Manager Wylie, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To ensure the orderly and...
-
Shift Manager
1 week ago
Wylie, United States Taco Bell Full timeShift Manager Wylie, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To direct and ensure the efficient operation of the front line and kitchen. Personal...
-
TFR - Shop Service Tech - 1
7 days ago
Wylie, United States Holt Cat Full timeThe Shop Service Technician performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment. Essential Functions: * Troubleshoots and diagnoses equipment malfunctions and failures * Disassembles and assembles machine...
-
Food Service Team Member
1 day ago
Wylie, United States Taco Bell Full timeFood Service Team Member Wylie, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: As a Food Service Team Member you will assist with front line food preparation...
-
TFR - Shop Service Tech - 1
1 week ago
Wylie, United States Texas First Rentals Full timeThe Shop Service Technician performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment. Essential Functions: • Troubleshoots and diagnoses equipment malfunctions and failures • Disassembles and assembles machine...
-
Clinical Informatics Manager
9 hours ago
Wylie, United States Baylor Scott & White Health Full timeJOB SUMMARY The Manager of Clinical Informatics 1 serves as the primary resource at the local level for the Electronic Health Record (EHR) & Health Information Technology (HIT) implementation, post implementation help, and as the liaison to Information Systems (IS). The Manager of Clinical Informatics 1 will work closely with Baylor Scott & White Health...
-
KFC Shift Manager>
14 hours ago
Wylie, United States KFC Full timeKFC - 413 south hwy 78 [Restaurant Shift Lead] As a Shift Manager at KFC, you'll: Assist the Restaurant General Manager in day to day operations; Assist in managing customer service and food quality; Ensure safety and security; Assist in payroll, costs, and training...Hiring Immediately >>
-
Supply Chain General Manager
1 week ago
Wylie, United States Sanden International Full timeSupply Chain General Manager Supply Chain Management Job Type Full-time Description Purpose of this Job: Lead all aspects of supply chain, production control and inventory control activities within SIA, as well as overseeing logistics operations and ensuring customer satisfaction. Requirements **Principle Duties/Essential Functions:** Strategy &...