Sr. AWS Dedicated Cloud Engineer, Mercury ADC Operations

4 weeks ago

Aldie, United States Amazon Development Center U.S., Inc. Full time

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

The AWS Mercury ADC Operations team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

You are able to lead a project, delivering on schedule even when the initial problem is not well defined. You identify when ADC implementations are not highly available, performant, secure, stable, instrumented, maintainable, or have defects. You identify long term or systemic risks and can create both short-term and long-term sustainable mitigations plans. You can evaluate trade-offs in decision making which consider complexity, two-way and one-way doors, and technical risk. You proactively drive preventative measures and resolve, mitigate, or escalate operational concerns in a timely manner. You have a breadth and depth of understanding in relevant industry standard technology areas, for example operating systems, hardware, software, security, or networking. You are an excellent diagnostician, able to drive the most challenging investigations for your team.

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
The specific CP ADC Operations responsibilities for this role are:

- Support CP MVP on-call
- Identify and pursue opportunities for operational excellence and automation
- Respond to and resolve MVP customer issues
- Resolve operational tickets
- Support the execution of various campaigns (i.e., blocked software, host patching, etc) in the MVP regions on behalf of CP service teams
- Collaborate with CP service team engineers to build CP services in the MVP regions as part of CP's effort to bring its stacks to commercial parity
- Support other parity program activities such as data migration, client migration, and cutover on behalf of CP service teams

A day in the life
On a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific configurations to find the root of a problem. Engineers also need to be able to investigate why a metric or system variances is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

About the team
The Mercury ADC Operations team supports customer sign up, bill computation, pricing, metering, discounts, cost insights, security, and fraud prevention services for AWS customers. The Mercury ADC Operations team is focused on enabling AWS as a whole the capability to build, interpret and process trillions of commerce events per day, often bundled with low-latency/real-time analysis to enable security and fraud detection..

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

We are open to hiring candidates to work out of one of the following locations:

Annapolis Junction, MD, USA | Herndon, VA, USA

BASIC QUALIFICATIONS- Bachelor's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 5+ years of systems administration experience (Linux/Windows).
- 5+ years of experience working with scripting languages.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS- 5+ years experience with cloud computing technologies.
- 5+ years of experience with support procedures and methodologies for production computing environments.
- Experience automating routine and complex tasks.
- Experience with performance and log analysis.
- Understanding of design for scalability, performance and reliability
- Experience troubleshooting complex undefined issues.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit .

  • Sr. Controls Engineer, AMER Controls

    3 weeks ago

    Aldie, United States Amazon Data Services, Inc. Full time

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the...

  • Sr. Controls Engineer, AMER Controls

    4 weeks ago

    Aldie, United States Amazon Data Services, Inc. Full time

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Mid-level Systems Engineers employ a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the National System of Geospatial-intelligence (NSG), Allied System of...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Mid-level Systems Engineers employ a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the National System of Geospatial-intelligence (NSG), Allied System of...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Expert Systems Engineers assist in leading engineering teams in taking a multi-discipline approach torequirements engineering, solutions engineering, scheduling, reliability, resiliency, servicesdevelopment, integration, test and evaluation, maintainability, and analysis across the NationalSystem of...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Expert Systems Engineers assist in leading engineering teams in taking a multi-discipline approach torequirements engineering, solutions engineering, scheduling, reliability, resiliency, servicesdevelopment, integration, test and evaluation, maintainability, and analysis across the NationalSystem of...

  • Test Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Senior-level Test Systems...

  • Test Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Senior-level Test Systems...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Mid-level Systems Engineers...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Mid-level Systems Engineers...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Directly support the Global Enhanced GEOINT Delivery (G-EGD) and the continued effort to support the Commercial GEOINT Access Portal (CGAP) program; and the necessary engineering activities associated with each project. The immediate near-term need by the program is the identification, refinement and completion of...

  • Systems Engineer

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:Directly support the Global Enhanced GEOINT Delivery (G-EGD) and the continued effort to support the Commercial GEOINT Access Portal (CGAP) program; and the necessary engineering activities associated with each project. The immediate near-term need by the program is the identification, refinement and completion of...

  • Data Center Technical Operations Engineer I

    1 month ago

    Aldie, United States Intelliswift Full time

    Pay rate range - $38/hr. to $40/hr. on W2Responsibilities:•Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.•Establish performance benchmarks, conduct analyses, and prepare reports on all aspects...

  • Data Center Technical Operations Engineer I

    1 week ago

    Aldie, United States Intelliswift Full time

    Pay rate range - $38/hr. to $40/hr. on W2 Responsibilities: •Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures. •Establish performance benchmarks, conduct analyses, and prepare reports on all...

  • Data Center Technical Operations Engineer I

    6 days ago

    Aldie, United States Intelliswift Full time

    Pay rate range - $38/hr. to $40/hr. on W2 Responsibilities: •Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures. •Establish performance benchmarks, conduct analyses, and prepare reports on all...

  • Systems Integrator

    1 week ago

    Aldie, United States Core-CSI Services Full time

    Job Description Job Description Description: CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented. Overall Assignment Description: Systems Integrators to...

  • Systems Integrator

    7 days ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description: Systems Integrators to provide...

  • Systems Integrator

    21 hours ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description: Systems Integrators to provide...

  • Systems Integrator

    1 month ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Senior Systems Integrators...

  • Systems Integrator

    2 months ago

    Aldie, United States Core-CSI Full time

    Job DescriptionJob DescriptionDescription:CORE-CSI is a small business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department of Defense, and other Federal and Commercial customers across the US. Core-CSI is seeking talented.Overall Assignment Description:Senior Systems Integrators...