Patient Services Representative

3 weeks ago


Stillwater, United States Stillwater Medical Full time
Patient Service Representatives play an important role in the functioning of our clinics. They are the first impression - a smiling face to welcome patients and families. Come make a difference at Stillwater Women's Clinic

Key attributes we need in this role:
  • Positive attitude - always willing to lend a hand when needed
  • Flexible team player who is committed, accountable and ready to learn
  • Individuals who like fast-paced working environments
Why choose Stillwater Medical?
  • Excellent Benefits
  • Newly updated wage in 2024
  • Career ladder opportunity
  • Modern Healthcare's Best Places to Work - since 2010
Details:
  • Full-time
  • 36-40 hours per week
  • Monday-Friday
JOB SUMMARY:

Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and pre-pares daily bank deposit.

QUALIFICATIONS:
  • High school graduate or equivalent.
  • Ability to communicate effectively, both verbally and in writing.
  • Previous medical office experience or background in general office work preferred.
  • Demonstrates excellent customer service skills.
  • Ability to receive, comprehend, and follow verbal and written instruction for office routines and policies.
  • Ability to understand insurance benefits and perform basic mathematical tasks.
  • Knowledge of medical terminology is helpful.
  • Understand the ethics of confidentiality.
  • Ability to type at least 40 wpm.
PHYSICAL REQUIREMENTS:
  • Must have adequate perception of sounds or adequate hearing with corrections.
  • Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
  • Able to work in latex-burdened environment.
  • Able to speak clearly and distinctly with staff, physicians, patients, and families.
  • Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
  • Possess fine motor skills and hand/eye coordination to manage office equipment.


  • Stillwater, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a...


  • Stillwater, United States HealthPartners Full time

    Job DescriptionThe Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes patient...


  • Stillwater, United States HealthPartners Full time

    Job Description The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes patient...


  • Stillwater, United States Lakeview Hospital Full time

    The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes patient identification...


  • Stillwater, United States i-Health Full time

    Description The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a full-time role working variable hours M-F (earliest start time would be 6:30 am and latest end time would be 8:00 pm). This role will be based out of our Stillwater, Woodbury, and Hudson locations. A $1,500.00...


  • Stillwater, United States St Croix Cleaners Full time

    **Customer Service Representative** JOB DESCRIPTION If you love helping people, are looking for more than just a job, and would like to be a member of an award winning company, join our Customer Service Team and experience what its like to work for a great organization! This location is a clean and comfortable upscale, fast-paced retail store environment. We...


  • Stillwater, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Sign on Bonus500$ for FT average of 30 hours/week 250$ for PT average of 15 hours/week Will receive after 60 days of employment Essential...


  • Stillwater, United States Stillwater Medical Group Full time

    We are currently looking for a full-time Call Center Representative to join our call center. Job Description:The position is generally the first point of contact for a patient and is responsible for providing an excellent customer service experience. The Call Center Representative is responsible for scheduling appointments, routing patient communications,...


  • Stillwater, United States Stillwater Medica Full time

    Our Central Billing Office is looking to add a new team member to our Commercial Follow Up Team. K ey attributes we need in this role: Positive attitude - always willing to lend a hand when needed  Detail oriented with great organizational skills Flexible team player who is committed and accountable Why choose Stillwater Medical? ...


  • Stillwater, United States Smile Doctors , LLC Full time

    The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize...

  • Patient Care Assistant

    15 hours ago


    Stillwater, United States Lakeview Hospital Full time

    The Patient Care Assistant position works under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the...

  • Patient Care Assistant

    15 hours ago


    Stillwater, United States Lakeview Hospital Full time

    Position works under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the nursing unit, process...

  • Patient Care Assistant

    18 hours ago


    Stillwater, United States Lakeview Hospital Full time

    Position works under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the nursing unit, process...

  • Patient Care Assistant

    15 hours ago


    Stillwater, United States Lakeview Hospital Full time

    As a Patient Care Assistant (Nursing Assistant) you will work under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and...

  • Patient Care Assistant

    15 hours ago


    Stillwater, United States Lakeview Hospital Full time

    As a HUC/Patient Care Assistant, you will work under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the...

  • Patient Care Assistant

    17 hours ago


    Stillwater, United States Lakeview Hospital Full time

    As a HUC/Patient Care Assistant, you will work under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the...

  • Patient Care Assistant

    23 hours ago


    Stillwater, United States Lakeview Hospital Full time

    Position works under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for the nursing unit, process...


  • Stillwater, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 14, 2024Department: Courage Kenny Rehabilitation Institute Outpatient Rehabilitation St Croix AdultShift:Day/Evening (United States of America)Shift Length:Hours Per Week:30Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:The Rehabilitation Services Coordinator is the first point of contact for...


  • Stillwater, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:April 22, 2024Department: Courage Kenny Rehabilitation Institute Outpatient Rehabilitation St Croix AdultShift:Day/Evening (United States of America)Shift Length:10 hour shiftHours Per Week:40Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:The Rehabilitation Services Coordinator is the first point of...


  • Stillwater, United States Regions Hospital Full time

    As a HUC/Patient Care Assistant, you will work under the direction of a Registered Nurse to assist in delivery of patient care including personal hygiene and daily activities transporting patients and equipment, setting up and maintaining patient rooms, and reordering/stocking of supplies. Responsible for coordination of communications and procedures for...