RN / Registered Nurse Job in Arlington Heights, Illinois / Hospital
3 weeks ago
I believe that the care we give can make every moment count.
Compassionate care, uncompromising service and clinical excellence thats how our Hospice improves quality of life in the final stages of life. By delivering palliative care by hospice professionals, our patients can spend their remaining days in comfort and peace. Kindred at Home, a division of Kindred Healthcare Inc., is the nations leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
We believe that every moment matters. We believe in compassionate care. Most of all, we believe in dignity and respect for each patient we serve.
As a RN Clinical Liaison, you will:
Increase admissions within assigned accounts, meet or exceed targets.
Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Companys hospice services available in a market.
Promote exemplary customer service to physicians, facility personnel, client and client family at all times.
Primarily conduct facility visits at the physicians' request to assist program clinical team in determining hospice eligibility.
Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
Assist program in timely processing of physician orders as directed.
Work collaboratively with Home Health Division counterparts as applicable, representing the Companys comprehensive home health and hospice deliverables.
Inform hospital/facility personnel, patient and/or family of acceptance to hospice and documents all demographic, clinical and payer information, on company approved forms to support diagnosis and hospice orders. Inform the program clinical staff as appropriate (Executive Director, PCM, Admissions Coordinator) of patients acceptance and ensure that the patients needs are appropriately met.
Copy all medical records pertinent to hospice care, communicate with Admissions Coordinator to order DME equipment and secure necessary prescriptions for medications at home.
Compliance to technology processes and expectations. Document appropriately in contact management system (CRM).
Aware of all hospice patient hospitalizations, coordination of communication with the referral source regarding status.
Assist with care coordination by communicating with the Hospitalist/attending physician regarding the discharge, patient care and medications.
Follow up on all referrals within their facilities not admitted to the hospice program.
Follow up on live discharges related to their facilities.
Abide by all operational compliance with internal controls and reporting.
Provide education and/or continuing education programs for referral sources within guidelines of facility and company policy. Utilize appropriate company resources to maintain and develop business opportunities. Maintain market awareness and prepare competitive updates.
Actively participate with program in development of business and market growth plans.
Maintain positive relationships with referral sources, facilitate communication between referral sources, client and family populations within assigned accounts, and attend professional organization meetings as approved. Maintain and follow patients in the facility and monitoring status.
Assist the program as needed with informational visits.
Qualifications
Nursing degree or the equivalent required.
Bachelors of Science in Nursing preferred.
Registered Nurse Licensure required in state of practice.
A minimum of three years clinical experience.
C.H.P.N certification is highly desirable.
Must have strong knowledge of governmental hospice regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
Strong knowledge of the facility protocols and industry regulations is required.
Understands hospice philosophy, death and dying.
Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills required.
Demonstrates the ability to work independently as well as in a team.
Computer proficiency required.
Has the ability to appropriately represent company service capabilities and value to assigned referral source audience, patients and families.
by Jobble
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