Applications Engineer

4 weeks ago

Santa Clara, United States INFICON Full time
Company Description

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Description

Semi OEM Application Engineer 2 at INFICON is responsible for assisting with advanced applications related to INFICON products. They offer technical assistance to both field staff and customers, ensuring the correct deployment and support of INFICON products. Individuals at this level possess a deep understanding of the market's processes, equipment and challenges that the company's products address. This position requires individuals to work autonomously and be capable of independently devising and implementing solutions to issues with minimal supervision.

  • Provide technical and troubleshooting assistance for existing INFICON product installations at customer sites. This involves conducting essential data analysis concerning VCP and other products, as well as effectively triaging issues with VCP and other products.
  • Trouble shooting of INFICON equipment and applications with ability to find root cause failure. Design and conduct tests (either in-house or at customer locations) to evaluate Vacuum Control products for particular applications. Report test results to internal and external customers.
  • Work with KAM, Sr. Application Engineer, Account Team, and BU to understand requirements and achieve project objectives.
  • Deploy and support sensor integration on broad array of semiconductor process equipment.
  • Provide technical assistance within areas of specialty for customers.
  • Provide written and oral feedback to the customer on applications work including process troubleshooting, recipe development, and installation procedures.
  • Identify unexplored process areas where INFICON sensors and software can add value to the customer.
  • Provide written and oral feedback to onsite account Manager on weekly activities, customer requests, needs and requirements.
Qualifications
  • Bachelor of Science degree in (Engineering, Physics, Chemistry or Mechanical) with 2-5+ years’ work experience preferably in Semiconductors
  • Solid understanding of Semiconductor Processes and OEM tools including PVD and CVD, understanding of ALD and Etch is desirable. 
  • Excellent verbal and written communication skills for both external and internal customer relationships.
  • Ability to adapt to various field situations and to foster strong relationships with internal and external customers.
  • Requires strong Analytical Skills and Critical Thinking to Solve Complex Problems
  • Ability to travel (approximately 20-25%), both domestically and internationally.
Additional Information

For California, the expected salary range for this position is between $60,000 and $120,000 per year. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 10%.  The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. 

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.

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