Charge Nurse Lead RN
3 weeks ago
;
;The key components of the Quality-Caring Model (QCM) are interwoven throughout the delivery of care within nursing and nurses are expected to utilize the QCM and a framework for providing excellent nursing care to their patients, developing collegial relationships with the healthcare team, and implementing self-care and self reflective behaviors to restore balance to ones' self.
Core Competencies
- Evaluates current practices, promotes evidenced based practice to achieve patient outcomes
- Utilizes experience, in-depth knowledge and an intuitive grasp of patient's condition to effectively focus on the most significant patient problems
- Identifies staff competencies, educational needs and readiness to learn
- Provides ongoing clinical support and supervision
- Provides staff with guidance in developing the patient's plan of care
- Provides in the moment coaching and modeling of effective problem solving, conflict resolution, communication and team building skills and maintain a harmonious and collaborative atmosphere on the unit
- Ensures that floats, travelers, registry staff and volunteers are oriented to the unit
- Consistently keeps current on clinical, unit, department and medical center changes; shares information and coaches staff members about their responsibility to be well informed
- Completes an initial unit assessment at the beginning of the shift
- Makes formal rounds to include patient assessment as needed, serving as an intermediary to staff for specific patient care issues
- Ensures a safe environment for staff and patients
- Ensures and matches staff competencies to patient needs
- Identifies and documents subtle changes in the patient's condition
- Interprets policy, procedures, guidelines and standards and assists compliance by staff
- Provides and receives report on unit status while collaborating with healthcare team and sets priorities for patient transfer along the continuum
- Utilizes experience and in-depth knowledge to effectively modify and document changes in nursing care and/or the plan of care to address patient care problems
- Reviews documentation as needed throughout the shift and provides in the moment follow up
- Ensures and facilitates staff's prompt patient call light response and response to patient needs as appropriate
- Creates a welcoming environment for the patient's family and other interdisciplinary team members
- Demonstrates enthusiasm and commitment to the organizational mission and goals
- Utilizes professional, respectful, effective communication to delegate and direct unit activities and patient assignments
- Ensures optimal customer service/patient experience by role modeling excellent customer service
- Utilizes lead rounding to communicate with patients and families to enhance the patient experience
- Meets with patient and family regarding feedback and follows up on their issues using effective service recovery techniques
- Initiates, directs, assigns, and coordinates duties to be performed by staff responding to drills, emergencies, or disasters
- Utilizes chain of command to report adverse clinical outcomes, patient perception and disruptive behaviors
- Models compassion, understanding, problem solving and conflict resolution skills in coaching and mentoring staff to assist patients and families having difficulty coping with their illness and/or hospitalization and maintains good public relations
- Ensures staff observance of the National Patient Safety Goals.
- Monitors and ensures compliance with organizational quality dashboard/benchmarking goals.
- Participates with unit manager and other unit members in developing action plans to achieve identified performance improvement objectives: implementation of patient safety goals and research protocols/evidence based practice, cost reduction/control, improving quality of care, efficient and timely patient throughput and improving the patient experience.
- Assesses ongoing unit and patient needs.
- Oversees coordination, communication and facilitation of the patient plan of care in a timely manner, while involving the physicians, staff and other healthcare team members
- Identifies trends in unit quality of care issues and reports to unit manager and clinical nurse specialist/educator
- Follows up and provides ongoing feedback on staff performance and provides feedback to the unit manager.
- Attends the huddle meetings as appropriate.
- Develops a plan with the unit manager and/or the nurse staffing office to meet unit staffing needs
- Determines unit priorities for shift with regard to patient care, patient flow, staffing and distribution. Makes patient care assignment based on patient needs/acuity, staff competencies, skill mix and staffing matrix. Facilitates staff breaks.
- Assists with the management of efficiencies of unit activities to meet established productivity standards Serves as liaison between other nursing departments to expedite admissions/transfers; receives report and facilitates transition Accommodates admissions and transfers to full bed capacity with minimum delay; notifies Unit Manager of potential resource issues
- Takes a patient assignment as needed and provides meal and break relief coverage.
Experience Number of Years Experience Type of Experience 2 2 years in your area of practice Additional Information N/A
License / Certification Requirements BCLS or ACLS Certification NRP certification Certification in area of specialty
Compensation Range:
$58.62 - $88.20 / hour
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