Patient Service Rep 1

4 weeks ago


Lumberton, United States AdvoCare Full time
PLEASE DO NOT CONTACT THE OFFICE DIRECTLY.

JOB TITLE: Part-Time Patient Service Representative 1

GENERAL SUMMARY: This position serves as a primary link between patient and office. The person is responsible for basic administrative support that could include greeting patients, verifying of patient information, data entry, telephone coverage and other duties as required.

SUPERVISION RECEIVED: Reports to Front Desk Supervisor or Practice Administrator/Practice Manager or designee.

ESSENTIAL FUNCTIONS: (This list may include but is not limited to the following assigned duties)

  • Greets patients and verifies demographic information and appointment schedule.
  • Verifies and enters patient demographics in Medical manager and copies pertinent insurance


cards.
  • Collect co pays. Make sure all checks received are dated, signed the correct amount is entered.
  • Places various documents in patient files (school notes, insurance forms in needed)
  • Confirm patient appointments.
  • Answers telephone, screens calls, takes complete messages, and provides information. Handle telephone information requests with courtesy, accuracy and respect for patient confidentiality.
  • Understands office procedures.
  • Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.
  • Maintain confidentiality and use discretion when handling patient’s medical records and information.
The jobholder must demonstrate competencies applicable to the job position.

EDUCATION: High school graduation or GED.

EXPERIENCE: No experience required. Entry Level position. .

KNOWLEDGE:
  • 1. Knowledge of reception tasks, care center policies/procedures, paperwork.
  • Knowledge of how to use office equipment including phone, computer.
  • Knowledge of patient service concepts and techniques.
  • Knowledge if E Clinical Works a plus
SKILLS:
  • 1. Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
  • Skill in patient service principles by creating a pleasant waiting room atmosphere.
  • Skill in establishing and maintaining effective working relationships with staff, patients and the public.
ABILITIES:
  • Ability to communicate clearly in person and on the phone and establish/maintain
cooperative relationships with patients, families, physicians, staff and other customers.
  • Ability to organize and prioritize tasks effectively.
  • Ability to read, understand and follow oral written instructions. Can file correctly


by alphabetic or numeric systems.
  • Ability to maintain confidentiality of sensitive information.
PHYSICAL/MENTAL DEMANDS:
  • Sitting for extended periods of time.
  • Requires eye-hand coordination, finger dexterity.
  • Must be able to view computer screens for long periods.
ENVIRONMENTAL/WORKING CONDITIONS:
  • Work is performed in a busy office environment and requires both desk and
computer work.
  • Continual patient contact may involve dealing with angry or upset patients.


This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve and to reflect the on-going changes in office practice.

This is a part-time position with the potential for full-time hours. This position requires you to work between two locations.
  • Patient Service Rep 1

    1 month ago


    Lumberton, United States AdvoCare Full time

    PLEASE DO NOT CONTACT THE OFFICE DIRECTLY.JOB TITLE: Part-Time Patient Service Representative 1 GENERAL SUMMARY: This position serves as a primary link between patient and office. The person is responsible for basic administrative support that could include greeting patients, verifying of patient information, data entry, telephone coverage and other duties...


  • LUMBERTON, United States Sodexo Full time

    Unit Description: Use your best in class custodial management skills to make a real impact on patient healing. We are seeking an Environmental Services / Custodial Operations Manager 1 for UNC Health Southeastern Hospital, part of UNC Health System, located in Lumberton, NC.  This role will be responsible for the outer buildings at UNC Southeastern...


  • Lumberton, United States FastMed Full time

    Job DescriptionJob DescriptionAre you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national...


  • Lumberton, United States Myrepublicbank Full time

    ** Customer Service Associate 1 (Part-Time) - Lumberton** **Job Category****:** Customer Service **Requisition Number****:** TELLE002001 Showing 1 location **Job Details** **Description** **Basic Job Duties*** * Deliver fantastic customer service. * Conduct routine bank teller transactions * Become a banking product expert who advises customers on what they...

  • Service Writer

    5 days ago


    Lumberton, United States JESCO Full time

    Job Type Full-time Description JESCO is a premier dealer of heavy construction equipment and technology in the Northeast and Mid-Atlantic regions. We proudly represent John Deere, Wirtgen, Kleeman, Vgele, Hamm, Ditch Witch, Magni, Topcon, and many more products for purchase, rental, parts, and service. Family-owned and operated for more than 50 years, we are...


  • Lumberton, United States UNC Health Southeastern - Southeastern Health Full time

    Manager is responsible for the operations of the Patient Experience Department, which includes the following areas: Patient Experience, Complaint Management, Patient Rights. Responsible for managing patient grievances and complaint activity and to ac Manager, Patient, Experience, Healthcare, Business Services

  • Lumberton Deli

    2 weeks ago


    Lumberton, United States HEB Grocery Stores Full time

    HEB Grocery Stores - Lumberton Deli [Kitchen Staff / Food Prep] As a Food Service Representative at HEB Grocery Stores, you'll: Provide a well-stocked, well-maintained department; Prepare, package, and merchandise fresh product on a daily basis; Maintain all department and food safety/sanitation standards; Slice, package, label, rotate, and cull products for...


  • Lumberton, United States Virtua, Inc. Full time

    Summary: Provides physical therapy examination and evaluation to determine prognosis, provide intervention, and update plan of care. Assists manager/supervisor with clinical and operational issues. Works with manager to improve processes and utilization of rehab services. Position Responsibilities: • Consults with medical, ancillary professionals and...


  • Lumberton, United States Doherty Automotive Group Full time

    Lumberton Honda is seeking a highly motivated and enthusiastic Sales Representative to join our team. The ideal candidate will have a strong passion for automotive sales and customer service, along with excellent communication and interpersonal skills. Job Duties: - Greet customers and provide information about Honda vehicles and their features - Assist...

  • Room Service Host

    4 weeks ago


    Lumberton, United States Southeastern Health Full time

    POSITION SUMMARY:## #To serve meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patient#s capabilities to utilize the meal order system and maintainsecord records of patient food intake. EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE: Minimum Required: A...

  • Room Service Host

    4 weeks ago


    Lumberton, United States UNC Health Southeastern Full time

    POSITION SUMMARY: To serve meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patient's capabilities to utilize the meal order system and maintains\record records of patient food intake.EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE:Minimum Required: A...

  • Mid Shift LPN

    2 weeks ago


    Lumberton, United States MGA Homecare Full time

    Company DescriptionCurrent North Carolina Licensed Practical Nurse Licensed is requiredAt MGA Homecare, we're seeking passionate and dedicated Registered Nurses (RN) to join our team. If you have a heart for helping others and a desire to make a true difference in your community, MGA Homecare is the place for you!Job DescriptionTreatment of infants,...

  • Evening Shift LPN

    2 weeks ago


    Lumberton, United States MGA Homecare Full time

    Company Description Current North Carolina Licensed Practical Nurse Licensed is required At MGA Homecare, we're seeking passionate and dedicated Registered Nurses (RN) to join our team. If you have a heart for helping others and a desire to make a true difference in your community, MGA Homecare is the place for you! Job Description Treatment of infants,...

  • Physician Advisor

    4 days ago


    Lumberton, United States Southeastern Health Full time

    Position Purpose/Summary Purpose: Provides physician leadership and expertise related to care coordination, length of stay (LOS)/Ievel of care (LOC) management, care variation management, patient flow/throughput management, ancillary service utilization (e.g., lab and radiology) and clinical documentation improvement (COl) Policy-Setting Responsibilities:...

  • Registered Nurse

    5 days ago


    Lumberton, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement Program for Registered Nurses.  The CAP RN 1 is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of...


  • Lumberton, United States UNC Health Care Full time

    Description UNC Health Southeastern in Lumberton, NC seeks a Urology APP. Find professional and personal joy in your career, making a difference with an underserved and diverse patient population in our progressive health system. POSITION SPECIFICS • Monday-Friday, 8:00a-5:00p • No call schedule • Working with 3 highly trained Urologists •...


  • Lumberton, United States IntelliChoice Home Care Full time

    Private Duty Nursing for Licensed Practical Nurse (LPN) Branch Location:  Fayetteville Branch Shifts Available: 7 AM - 7 PM, 2 - 3 Days a Week & Every Other Weekend (Adult) Why work WITH IntelliChoice Home Care: Work one-on-one with patients - 1:1 Ratio Insurance Benefits:  Medical, Dental, Vision, and Life Flexible Schedules for Life/Work Balance -...

  • RAD - MRI Tech

    4 days ago


    Lumberton, United States Travel Nurse Across America Full time

    DescriptionPut another $10,000 in your pocket when you take 5 assignments. Up to 15 weeks of vacation. For real.Apply for more details! We are looking for MRI Technologists (MRI Tech) for an immediate travel opening in Lumberton, NC. The right MRI Tech should have 1 year of experience. Read below for more requirements. As an MRI Tech, you will be responsible...


  • Lumberton, United States Travel Nurse Across America Full time

    Job DescriptionPut another $10,000 in your pocket when you take 5 assignments. Up to 15 weeks of vacation. For real.Apply for more details!We're looking for Medical Surgical RNs for an immediate travel nurse opening in Lumberton, NC. The right RN should have 1-2 years recent acute care experience. Read below for more requirements.As a MedSurg RN, you...

  • Physician Advisor

    5 days ago


    Lumberton, United States UNC Health Southeastern Full time

    Position Purpose/SummaryPurpose: Provides physician leadership and expertise related to care coordination, length of stay (LOS)/Ievel of care (LOC) management, care variation management, patient flow/throughput management, ancillary service utilization (e.g., lab and radiology) and clinical documentation improvement (COl) Policy-Setting Responsibilities:...