Order To Cash Specialist FM

1 month ago


Miami, United States EasyVista Full time

Job Description

  • Manage license renewals of existing clients
  • Invoice clients
  • Onboard new clients by creating their accounts and providing license information
  • Maintain accurate customer accounts including licenses, software expiration dates, and customer contact information
  • Route incoming calls or chats
  • Follow-up on outstanding payments
  • Identify opportunities to upsell licenses
  • Perform other administrative support duties as required

Qualifications:
Qualifications

  • At least 2 years of customer support experience
  • Detail oriented
  • Excellent written and oral communication skills in English
  • Strong analytical and problem-solving abilities
  • Excellent interpersonal skills
  • Ability to adapt in a changing environment

Additional Information

Recruitment Process

  • Interview with Order To Cash Manager
  • 2nd interview with Order To Cash Leader
  • Goshaba test
  • References are mandatory

What do we offer?

Remote working in Florida

Multiple medical, dental and vision plans

Voluntary non-standard benefits including

Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity.

20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays.

3% employer 401k contribution that starts 90 days after the hire date

All your information will be kept confidential according to EEO guidelines.



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