SDLC Program Manager
2 weeks ago
Our client, who is a global leader in delivering cutting-edge CX and contact center platforms, is seeking a highly organized and accomplished Program Manager with a demonstrated track record of leading complex software development initiatives. As a Program Manager, you will be responsible for working independently as well as within a dynamic team of professionals to ensure excellence in delivery, efficiency, and quality of enterprise software products. You will need to effectively collaborate with professional software developers, architects, product managers, QA engineers, and high-level managers. The group consists of 20-30 members located in the US and abroad.
SDLC Program Manager Role and Responsibilities
- Working with research and incubation teams to plan, manage and update the product work plan, deliverables and timetable
- Tracking and assessing product progress and risk management
- Synchronizing and Integrating projects and remove project impediments
- Leading the retrospectives process, including summon, facilitate, summarize, publish and follow-up on the raised issues/AIs and ensure continuous improvement
- Defining and lead the assimilation of new work processes
- Addressing challenges and controlling deliverables according to work plan and defined quality parameters
- Collecting and analyzing data from the teams, and ALM tools, to provide insights, raise flags, and periodically present status to management
- 5+ years of experience in Program Management related to the development of software products
- Solid understanding of Program Management methodologies, practices, and techniques
- Skilled in Agile/Scrum methodologies and all phases of SDLC
- Proficient with project management tools such as Jira
- Experienced in managing resources within a matrixed environment
- BS or MS in Engineering or similar degree
- Program or project management experience with a global technology firm delivering cutting-edge software products
- Background or knowledge related to software engineering and development
- PMP, CSM or similar certification strongly preferred
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