Patient Care Technician
3 weeks ago
About the role:
As a Patient Care Technician in a fast-paced mental health medical setting, this person provides potential patients with information about Transcranial Magnetic Stimulation (TMS), a non-drug therapy to treat patients with depression disorder. This role is required to provide excellent, friendly customer service throughout all aspects of patient contact. The candidate will assist in managing the front desk process from check in to check out. In addition, this role will also include responsibilities for all administrative aspects of TMS treatments, including scheduling, tracking insurance authorizations, administering psychiatric rating scales, and patient charting. Details
- Full time position
- Monday – Friday (No weekends. No early mornings. No late nights. Paid Holidays)
- Competitive Benefits
- No Experience Necessary – Fully Paid Training and Certification Provided
- Greet patients. Collect Co-insurance/Co-pay from patients.
- Answer multiple phone lines and respond to email inquiries from prospective patients.
- Possess thorough knowledge of each physician’s services, requirements, and approaches.
- Scan medical documents into Electronic Medical Records software.
- Adheres to all HIPAA and confidentiality requirements.
- Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
- Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
- Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
- Administer psychiatric rating scales and counsel patients on completion of scales.
- Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
- Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
- Ability to deliver superior customer service to all potential and existing patients. Strong customer service skills and exceptional phone presence are a must.
- Experience working front desk in medical office a plus.
- Candidates with patient care and/or customer service experience will be strongly considered.
- Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
- Excellent written, verbal and follow-up skills.
- Excellent communication skills and ability to work well with a team.
- Ability to interact with potential patients, clinic staff, physicians and departments in a professional manner.
- Ability to multi-task with a high degree of attention to detail and bring tasks to completion.
- Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting.
- Must respect and adhere to office guidelines and use good judgment regarding patient confidentiality.
- Successful completion of TMS Certification (training and certification provided during the initial period of employment).
- Experience working with patients who are suffering from anxiety and depression preferred.
- An associate or bachelor’s degree a plus.
Pay range: $24.00 to $26.00 per hour.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.
-
Patient Care Technician
3 weeks ago
Mission, United States Horizon Health Care Inc. Full timeJob DescriptionJob DescriptionBenefits:Employee Assistance ProgramAFLAC10.5 Paid Holidays per YearSick TimeVacation TimeDisability and Life InsuranceMedical, Dental, and Behavioral Health Service Discounts401(k) matchingCompetitive salaryDental insuranceHealth insuranceVision insurance Horizon Health in Mission, SD is seeking applicants a full time Patient...
-
Associate Patient Care Technician
1 week ago
Mission Viejo, United States Providence Health & Service Full timeDescription Under general supervision by the RN, the Patient Care Tech is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area(s) (see below). The Patient Care Tech is responsible for collecting and reporting of information to the supervising RN and completion of all patient care related...
-
Patient Care Technician FT Day
1 month ago
Mission Viejo, United States Providence Health & Services Full timeUnder general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for collecting and...
-
Patient Care Technician FT Day
1 week ago
Mission Viejo, United States Providence Service Full timeDescription Under general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for...
-
Patient Care Technician
3 days ago
Mission, United States Horizon Health Full timeJob DescriptionJob DescriptionBenefits:Employee Assistance ProgramAFLAC10.5 Paid Holidays per YearSick TimeVacation TimeDisability and Life InsuranceMedical, Dental, and Behavioral Health Service Discounts401(k) matchingCompetitive salaryDental insuranceHealth insuranceVision insurance Horizon Health in Mission, SD is seeking applicants a full time Patient...
-
Patient Care Technician
1 month ago
Mission, United States Community HealthCare Association of the Dakotas Full timeMission Community Health Center in Mission, SD is seeking applicants a full time Patient Care Technician. Ideal candidates should have excellent customer service skills, computer skills, and patient care and nursing skills. If you are a positive team player and enjoy working in a busy healthcare environment, this position is for you.*Prefer candidates with...
-
Patient Care Technician
4 weeks ago
Mission Viejo, United States Providence Health & Services Full timeUnder general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for collecting and...
-
Patient Care Technician
4 weeks ago
Mission Viejo, United States Providence Health & Services Full timeUnder general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for collecting and...
-
Patient Care Technician
7 days ago
Mission Viejo, United States Providence Full time**Description** Under general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for...
-
Treatment Technician
1 week ago
Mission Viejo, United States Christopher Care Center Full time**About Us**: We are a leading substance abuse detox and residential treatment center dedicated to providing compassionate care and support to individuals seeking recovery. Our holistic approach integrates evidence-based practices with personalized treatment plans to address the unique needs of each individual. Our team is committed to creating a safe and...
-
Patient Care Coordinator
7 days ago
Mission Viejo, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Come make an impact on the communities we serve as we help advance...
-
Patient Care Coordinator
1 week ago
Mission Viejo, United States Bright Now! Dental Full timeOverview: As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...
-
Patient Care Coordinator
7 days ago
Mission Viejo, United States Bright Now! Dental Full timeOverview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...
-
Patient Care Technician
2 weeks ago
Mission Viejo, United States Providence Health & Services Full timeUnder general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for collecting and...
-
Patient Care Technician
1 week ago
Mission Viejo, United States Providence Service Full timeDescription Under general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for...
-
Patient Care Technician
1 week ago
Mission Viejo, United States Providence Health & Service Full timeDescription Under general supervision by the RN, the dual role Patient Care Tech/Unit Secretary provides nursing staff with clerical support to assist in facilitating patient care and is responsible for providing basic nursing care for in-patients and out-patients as needed, within their specified area. The Patient Care Tech/Secretary is responsible for...
-
Overnight Pet Care Technician
7 hours ago
Mission Viejo, United States The Zuri Pet Spa & Resort Full timeOverview: The Zuri Pet Spa & Resort is now seeking an Overnight Pet Care Technician to join our team. You will be responsible for the overall care and well being of the animals at our facility. Overnight Pet Care Technicians This position is primarily responsible for ensuring the are safe and appropriately cared for during the nighttime hours and also to...
-
Endoscopic Technician
4 days ago
Mission Viejo, United States Providence Service Full timeDescription Under the general supervision of the Department Manager, assists the medical, clinical and clerical staff in the care of the patient by providing high quality technical skills. The Endoscopy Technician II performs at a more advanced level acting as a preceptor to others. The Endoscopy Technician II assists with the admission and discharge of...
-
Clinical Support Technician
2 weeks ago
Mission Viejo, United States Christopher Care Choosing Life Full timeJob DescriptionJob DescriptionSalary: DOEWe're interviewing now at our Mission Viejo, CA facility! Looking for a client-focused Clinical Support Technician, who has knowledge of mental health and substance abuse clientele!We are seeking to fill a Full-Time Clinical Support Technician position. General Summary:The Clinical Support Technician fulfills...
-
Endoscopic Technician
2 days ago
Mission Viejo, United States Providence Health & Service Full timeDescription Under the general supervision of the Department Manager, assists the medical, clinical and clerical staff in the care of the patient by providing high quality technical skills. The Endoscopy Technician II performs at a more advanced level acting as a preceptor to others. The Endoscopy Technician II assists with the admission and discharge of...