Help Desk Technician

4 weeks ago

Addison, United States SNI Companies Full time
Job Description

Help Desk Technician - Dallas, TX

SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills.

Responsibilities
  • Provide technical support and troubleshooting for software, hardware, and network issues.
  • Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues.
  • Install, configure, and maintain operating systems and applications, including Microsoft 365, Adobe suite, and Google Workspace.
  • Manage and support devices using MDM solutions for efficient device management.
  • Collaborate with cross-functional IT teams to resolve complex technical problems and ensure seamless operations.
  • Document support activities, solutions, and procedures for knowledge sharing and continuous improvement.
  • Deliver exceptional customer service to internal users, ensuring a positive and efficient user experience.
  • Assist in IT projects and initiatives as needed, contributing to the overall success and innovation of the IT department.
  • Stay abreast of the latest technologies and industry trends to enhance technical skills and provide proactive technical support.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
  • Minimum of 2 years of experience as a Help Desk Technician or similar role in an IT environment.
  • Proficiency in Microsoft ecosystems, including Microsoft 365 applications and services.
  • Familiarity with Adobe suite applications and Google Workspace for productivity and collaboration.
  • Experience using ServiceNow or other IT service management platforms for efficient ticketing and workflow management.
  • Knowledge of Apple device management (MDM) solutions for streamlined device configuration and support.
  • Strong communication and interpersonal skills, with a customer-centric approach to problem-solving.
  • Ability to prioritize and manage multiple tasks in a dynamic and fast-paced IT environment.
  • Technical certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Apple Certified Support Professional (ACSP) are highly desirable.
Benefits:
  • Competitive salary commensurate with experience and skills.
  • Comprehensive health, dental, and vision insurance coverage.
  • Generous paid time off and holiday benefits.
  • Professional development opportunities to enhance technical skills and career growth.

If you meet these qualifications and are passionate about delivering top-notch technical support and customer service in a dynamic IT environment, we encourage you to apply for this exciting opportunity in Dallas, TX.

THIS ROLE IS ONLY OPEN TO RESIDENTS IN THE DALLAS, TX AREA

  • IT Help Desk/Administrator

    2 months ago

    Addison, United States RJO Consulting Full time

    Job DescriptionJob DescriptionGreetings,Our manufacturing client is looking to hire an IT Administrator. This is a fulltime, direct hire employee, position in Addison, IL with competitive compensation, generous benefits and career growth opportunities.PRIMARY RESPONSIBILITIES: As the primary contact for Help Desk, provide professional and respectful service...

  • Front Desk Supervisor

    1 month ago

    Addison, United States Crunch Fitness Full time

    The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude...

  • Computer Technician

    3 days ago

    Addison, United States WYNNDALCO ENTERPRISES LLC Full time

    Job DescriptionJob DescriptionAbout the CompanyWynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake. We are dedicated to delivering unparalleled excellence in Information Technologies solutions. We pride ourselves on delivering above and beyond customer service. Our...

  • Computer Technician

    1 day ago

    Addison, United States WYNNDALCO ENTERPRISES LLC Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offAbout the CompanyWynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake. We are dedicated to delivering unparalleled excellence in...

  • Computer Technician

    2 days ago

    Addison, United States WYNNDALCO ENTERPRISES LLC Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offAbout the CompanyWynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake. We are dedicated to delivering unparalleled excellence in...

  • Field Service Technician

    3 days ago

    Addison, United States WYNNDALCO ENTERPRISES LLC Full time

    Job DescriptionJob Description About Wynndalco Enterprises, LLC:Wynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake. We are dedicated to delivering unparalleled excellence in Information Technologies solutions. We pride ourselves on delivering above and beyond customer...

  • Field Service Technician

    2 days ago

    Addison, United States WYNNDALCO ENTERPRISES LLC Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentAbout Wynndalco Enterprises, LLC:Wynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake. We are dedicated to delivering...

  • Front Desk Agent

    2 weeks ago

    Addison, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Pharmacy Technician

    1 week ago

    Addison, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Front Desk Agent

    3 weeks ago

    Addison, United States Hyatt House Addison Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago

    Addison, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Behavior Technician

    7 days ago

    Addison, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Behavior Technician

    1 week ago

    Addison, United States Centria Autism Full time

    We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified...

  • Behavior Technician

    7 days ago

    Addison, United States Centria Autism Full time

    We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified...

  • Behavior Technician

    1 day ago

    Addison, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Front Desk Receptionist

    4 days ago

    Addison, United States Central Service & Repair Full time

    Reception / Customer Service / Data Entry - Full Time Large family-owned Auto/Truck/RV Repair Facility looking for someone with a great personality and people skills to greet and work with customers and act as liaison between customers and technicians. Hours are typically 8:00am to 5:00pm with one-hour lunch break. **Requirements**: - Typing...

  • HVAC Technician

    1 month ago

    Addison, United States AK Light Electric Corp. Full time

    Job DescriptionJob DescriptionJob Opportunity: HVAC Technician at AK Light Electric CorpAre you a skilled HVAC technician seeking an exciting opportunity to showcase your expertise? Your search ends here! Join the dynamic team at AK Light Electric Corp, a reputable company based in Brooklyn, NY, that has established successful partnerships with major...

  • Registered Behavior Technician

    7 days ago

    Addison, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Registered Behavior Technician

    2 days ago

    Addison, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Registered Behavior Technician

    7 days ago

    Addison, United States Centria Autism Full time

    We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified...