Parts Sales and Back Counter Coordinator

Found in: Lensa US P 2 C2 - 2 weeks ago

Tulsa, United States Great Western Trailer Full time

Great Western Trailer is a dynamic trailer sale, leasing, and rental company in significant growth mode. The company is headquartered in Irvine, California, and currently has operations in Fontana, CA; Albuquerque, NM; Phoenix, AZ; Grants Pass, OR; Dearborn, MI; Dallas, TX; Houston, TX; and Salt Lake City, UT. GWLS is seeking expansion into other sites in its current footprint, as well as into other cities across the country.

GWT currently seeks a well-qualified Parts Sales and Back Counter Coordinator to help the company drive positive growth in our Parts and Service Departments.

This role will help increase parts sales by selling parts over the counter at the branch location, creating new customer relationships, and maintaining existing ones. Additionally, this role will assist in inventory control by issuing parts to the mechanics on the shop floor. The ideal person for this job will be someone who can generate parts sales by engaging our current customer base, selling parts to walk-in customers at the front counter, as well as, reaching out to potential new customers in order to bring in new business. This person will also have the ability to process parts requests from the mechanics on the shop floor, pull those parts from the parts room and ensure those parts get properly applied to the correct repair order.

This role is based in Tulsa, OK.

Responsibilities

  • Staff the front parts counter and process over-the-counter sales, receive payments through various methods, and process correctly
  • Deliver parts to customers occasionally as needed.
  • Shipping and Receiving
  • Process back counter requests from the service team. Ensuring all parts that go out to the shop floor make it onto repair orders, and get charged on the repair orders
  • Assist the parts Manager in monitoring stock levels and making sure they are properly maintained
  • Assist the Parts Manager in all sales and inventory management functions.
Requirements
  • Previous sales experience
  • Knowledge of trailer parts preferred
  • Basic computer skills. (Proficient in MS office suite preferred)
  • Experience in the use of a dealer management system (Karmak Fusion preferred)
  • Excellent organizational skills especially applied to customer follow up.
  • Excellent communication skills, comfortable networking within the company to learn and problem-solve.
  • High school diploma or GED; further education will be a plus.
  • Valid Driver's License required with a clean driving record

Physical Demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to lift 75-100 lbs. This role will require the lifting of parts into trucks, onto shelves, moving from shelves to the back counter, etc.

Work Environment

This job operates in a shop setting. This person will also need to operate a forklift. GWLS will provide the training, and certification. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role involves shipping and receiving packages.

The Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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