Full Time

Found in: Lensa US P 2 C2 - 2 weeks ago

Nashville, United States Ryman Hospitality Properties Full time
Job Description

Rooted in the unparalleled country music history of the Grand Ole Opry, Opry Entertainment Group (OEG) produces multi-platform entertainment experiences through its growing portfolio of entertainment venues and mediaincluding the world-famous Grand Ole Opry, the iconic Ryman Auditorium, WSM Radio, Ole Red (in partnership with Blake Shelton) and Circle, a television and video-on-demand network. Our long-standing presence in the music industry allows us to partner with country music artists at all stages in their careers to bring entertainment to country music lovers around the world. Through concerts, tours, restaurants, retail, television, radio, digital content, and more, Opry Entertainment Group connects millions of music fans to the artists they love through experiences they'll never forget.
The Host will meet, greet, and seat all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering Ole Red in the Nashville International Airport.

  • Greet all guests promptly and courteously in a professional manner.
  • Control the flow of guests coming into the restaurant and those waiting for a table.
  • Direct guest to appropriate location to wait when on a wait.
  • Estimate and quote accurate wait times for tables.
  • Show guests to tables, place menu on guest table, and wait for guest to be seated before leaving the table.
  • Thank each guest for visiting the restaurant and invite him/her to return in a friendly and sincere manner.
  • Communicate to door host, kitchen, and Manager on Duty current happenings such as wait time, parties of eight (8) or more, planned special event, and any information necessary to ensure proper flow.
  • Keep host area clean and organized throughout the shift and maintain running duties.
  • Adhere to standard operating procedures.
  • Attend pre-shift meetings conducted by Manager on Duty prior to start of each shift.
  • Perform other duties as assigned.
Requirements

Education
  • High school diploma or equivalent preferred
Knowledge, Skills and Abilities
  • Working knowledge of restaurant operations, seating procedures, guest relations, and general problem-solving
  • Skill in diplomacy, handling multiple tasks, interpersonal, verbal, and organizational skills
  • Ability to diffuse possibly volatile situations with tact and diplomacy
  • Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
Licenses / Certifications
  • Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check

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