Infrastructure Engineer II

You spend at least a third of your day at your job. You might as well spend it doing something you really love while working with a team you really enjoy being with, right? That’s the kind of atmosphere we offer at Pekin Insurance—fun, fast-paced, gratifying, supportive, and collaborative.

Of course, it’s not all fun and games. Insurance is a serious business, and we pride ourselves on making people’s lives whole again after a major disaster or even a fender bender. It’s that sense of helping people that makes our team want to do our best every day.

If you want to be excited about starting your workday and are ready to make a real difference in people’s lives, this could be the right spot for you.

See what Pekin Insurance has to offer by viewing a short video here.

The Infrastructure Engineer is responsible for developing physical design for cloud and on-premise infrastructure systems and solutions which includes: building and testing stories, features, and components; advising on escalated level 2 and 3 support issues; delivering improvement recommendations; and helping to establish an “agile infrastructure” capability to helps drive continuous integration / continuous delivery (CI/CD) goals and processes. Additionally, the Infrastructure Engineer evaluates existing systems for effectiveness, making recommendations regarding the scalability, effectiveness, and efficiency of such systems, and troubleshooting any problems that arise during the use of the system. The Infrastructure Engineer also creates the agreed-upon level of documentation, diagrams, and or other artifacts to help others make the best use of the technology.

As part of an Agile Team, the Infrastructure Engineer contributes to the development of the team backlog and architectural runway, management of work in process (WIP) levels, and support of engineering aspects of program and solution Kanbans. Infrastructure Engineer may also participate in program increment (PI) planning, pre- and- post planning, system and solution demos, and inspect and adapt events.

What You'll Do

• Participates and plays an active role in all Agile Team activities and is accountable for regularly producing product increments that effectively contribute to solution features and/or components
• Participates in Agile Release Train (ART) events
• Works closely with product teams to define product requirements
• Works closely with the Engineer to ensure infrastructure supports goals required of CI/CD processes and associated toolchains
• Performs physical design and develops/evaluates product requirements related to infrastructure
• Develops internal and external interface compatibility of systems and subsystems
• Responsible for code documentation and source code versioning
• Writes and executes test scripts
• Develops and complies with service level agreements (SLAs) or organizational level agreements (OLAs)
• Deploys and reviews new, modified, or enhanced components, solutions or services
• Documents new or modified infrastructure solutions, rest activities/results, installation instructions and other areas such as error handling
• Develops capacity planning models and load-balancing/ redundancy solutions
• Collaborates with developers and is responsible for the "Ops" part of DevOps
• Assists Analysts in the development of disaster recovery plans with service providers and network carriers
• Studies systems to evaluate effectiveness and scalability, and develops/enhances systems to improve production and/or workflow as required
• Supports innovative efforts by driving creativity, acting with agility and thinking outside current boundaries
• Supports and helps establish systems environment standards
• Works with architects to implement governance for role-based access control (RBAC), cost containment and cloud provider account management
• Evaluates services provided by vendors and may recommend changes
• Uses technology to implement automation and orchestration
• Performs other duties as assigned

What You'll Need

Required

• Bachelor’s degree in IT Engineering, Computer Science, Business Management, Mathematics, Information Technology, Computer Engineering or Information Sciences preferred, or equivalent experience
• Typically requires 5 or more years of work experience in Systems Administration, Networking, database administration (DBA), database management system (DBMS) design and support, and/or personal computer (PC) support roles

Preferred or Specialized

• Experience in an agile environment strongly preferred
• Experience with SAFe® framework preferred

Certifications & Licenses

• Relevant certification is strongly preferred

Knowledge, Skills & Abilities

• Working knowledge and/or experience with CI/CD, Agile, and automated deployment best practices
• Working knowledge of a broad range of hardware and software products
• Proficiency in at least one dynamic programming language
• Working knowledge of the practical application of infrastructure engineering and technology including applying principles, techniques, procedures, automation tools, and equipment to the design and production of various products and services
• Working knowledge of cloud management platforms
• Working knowledge of deploying and operating on a public cloud framework
• Demonstrated ability to develop and deliver requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groups
• Familiarity and/or working knowledge of test harnessing, test simulation, testing platforms, and testing techniques
• Demonstrated ability to use judgment to form conclusions that may challenge conventional wisdom
• Applies original thinking to produce new ideas and innovate

What We Offer

We get it-- You’re looking for a career with a company that invests in you. Our desire to enhance the employee experience through our benefits, work perks, and team-oriented environment made us one of 2019’s and 2020’s “Best Places to Work in Illinois.”

Some of what we offer includes paid volunteer time, reimbursement for industry certifications, flex time, and more.

Interested?

Are you ready to join a team of people who work to provide exceptional service to our policyholders, agents, and community? Apply todayTo view the step by step interview process clickhere.

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