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Electronic Benefits Platform Builder

1 month ago

Concord New Hampshire, Merrimack County, NH, United States Alera Group Full time

This position requires a deadline-driven professional with strong communication skills, computer savvy, and experience in HRIS technology, such as Employee Navigator and Ease. Benefits administration and/or experience with a benefits brokerage firm preferred. This position must be self-disciplined enough to work without direct supervision, detail-oriented, great with time management, able to handle a fast-paced work environment, and enjoy working as a member of a team. Comfortable with face-to-face meetings, presentations, and demos to clients.


  • Project management of all new benefit platform implementations & renewals.
  • Promote good Client/Broker Relationship throughout implementations by setting clear expectations, communicating regularly, etc.
  • Manage all implementation documents including timeline.
  • Ensure all plans are built correctly, including executing testing and quality control procedures.
  • Demonstrate system/platform for prospects and clients.
  • Collect all necessary new implementation documentation and file documentation.
  • Attend and facilitate all implementation and/or renewal calls.
  • Contribute to strategic processes and procedures of the team.
  • Manage all issues quickly and professionally.
  • Accountable for successful implementations & renewals.
  • Complete job-related training courses/seminars as needed.
  • Other duties as assigned.

  • Data entry experience
  • Experience with client services or managing employee benefits
  • Ability to coordinate multiple entities involved with assigned clients (i.e. Account Managers, Carriers and Third Party Administrators)
  • Ability to prioritize, multi-task and handle interruptions
  • Ability to work independently and as a team member
  • Strong interpersonal and communication skills with co-workers, clients, and vendors
  • Excellent oral and written skills
  • Critical thinker
  • Deadline and detail oriented
  • Strong organizational and time-management

Working Conditions:

  • Fast paced professional office environment
  • Hybrid in office/remote schedule once fully trained

  • Competitive compensation
  • Medical, dental, vision, life, STD, LTD, Accident, Cancer and Voluntary Life insurance
  • 401(k) retirement plan with company match
  • Paid holidays
  • Flexible vacation policy
  • Sick time

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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PandoLogic. Category:General, Location:Concord, NH-03301