Guest Experience Expert

2 weeks ago

Sarasota Florida, Sarasota County, FL, United States Marriott International, Inc Full time
Additional InformationOvernight Shift, Front Desk
Job Number24211213
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Environment Expert

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Part time

    Additional InformationMembers Golf Club Housekeeper, Part time, Day Shift position.Job Number24200802Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Environment Expert

    2 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Part time

    Additional InformationJob Number24211196Job CategoryHousekeeping & LaundryLocationThe Tower Residences at the Ritz-Carlton Sarasota, 35 Watergate Drive, Sarasota, Florida, United States, 34236VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made...

  • Guest Arrival Expert

    3 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24203247Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that...

  • Guest Relations Agent

    3 days ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24215295Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Supply guests with directions and information regarding property amenities,...

  • Guest Experience Expert

    2 weeks ago

    Amelia Island, Florida, 32034, Nassau County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24208828Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    4 weeks ago

    Coconut Grove, Florida, 33133, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24200874Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Coconut Grove Miami, 3300 SW Twenty Seventh Avenue, Coconut Grove, Florida, United States, 33133VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Expert

    4 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24199659Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States, 33139VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Massage Therapist

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24199510Job CategorySpaLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body...

  • Housekeeping Aide

    2 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24208187Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report...

  • Spa Attendant

    4 days ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Part time

    Additional InformationSeasonalJob Number24214813Job CategorySpaLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms,...

  • Pool Server

    1 month ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24193120Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of...

  • Concierge Loss Prevention

    7 days ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Part time

    Additional InformationJob Number24212484Job CategoryRooms & Guest Services OperationsLocationThe Tower Residences at the Ritz-Carlton Sarasota, 35 Watergate Drive, Sarasota, Florida, United States, 34236VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to Residence owners’ and their guests’ requests for...

  • Spa Attendant

    7 days ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationSpa Locker Room attendantJob Number24211828Job CategorySpaLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of...

  • Events Concierge

    2 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24206713Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Loss Prevention Officer

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24200205Job CategoryLoss Prevention & SecurityLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit...

  • Loss Prevention Officer

    1 month ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationThe Quay Residences, Overnight ShiftJob Number24193225Job CategoryLoss Prevention & SecurityLocationSarasota IV RCR, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Patrol all areas of the property; assist guests with room...

  • Administrative Assistant

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24201009Job CategoryAdministrativeLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball...

  • Bartender

    2 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationBayview Pool - RUFAJob Number24210358Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Prepare drink orders for guests according to specified recipes using...

  • Boutique Attendant

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24199508Job CategoryRetail & Gift ShopsLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Greet customers when they enter the shop, offer assistance in locating merchandise, and respond...

  • Assistant Mechanic

    4 weeks ago

    Sarasota, Florida, 34236, Sarasota County, FL, United States Marriott International, Inc Full time

    Additional InformationMembers Golf ClubJob Number24200159Job CategoryEngineering & FacilitiesLocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Maintain property vehicles, tools, and equipment including checking oil,...