Convention Services Manager

3 weeks ago

Riviera Beach Florida, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time
Compensation Type: Yearly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

Amrit Ocean Resort & ResidencesThe first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.

Overview:

The Convention Services Manager will manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.

Responsibilities:
  • Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees
  • Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary
  • Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions and attrition clauses and validate with client via turnover letter
  • Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues
  • Service conference and catering groups, as well as handle any resort wide special projects as assigned.
  • Produce and distribute conference resume two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments
  • Distribute BEOs and resumes for group 10‑14 days prior to events
  • Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotel standards. Ensure deficiencies are corrected by appropriate personnel
  • Welcome group contact upon arrival at function and ensure guest satisfaction
    Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
  • Accurately forecast group food and beverage revenues for assigned groups
  • Participate in site visits and plan meetings for incoming groups
  • Prepare estimated invoices of all master account charges for group pre-payment
  • Participate in Pre/Post‑Conference meetings and review bill with client
  • Responsible for overseeing the daily duties of the Conference Services Coordinator as listed within the job description
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments
Qualifications:
  • Degree in Hospitality Management, Event Planning, or related field
  • Certified Meeting Professional (CMP) designation preferred
  • Minimum of two years of Conference Services experience required
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace
  • Must be able to read and write to facilitate the communication process
  • Requires good communication skills, both verbal and written
  • Most tasks are performed independently or in a team environment
  • Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
  • Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up
  • Knowledge of hotel and competitive market
  • Must possess basic computational ability
  • Must possess computer skills, including, but not limited to, accounting programs, Microsoft Office, Delphi, Opera, and Social Tables
  • Excellent inter-personal and sales-related skills
  • Exceptional organizational skills
  • Must possess conflict resolution skills

  • F&B Supervisor

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Senior Sales Manager

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets...

  • Wellness / Retreats Sales Manager

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Spa Locker Room Attendant

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Part time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Spa Receptionist

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Part time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Kitchen Steward

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Sous Chef

    3 weeks ago

    Riviera Beach, Florida, 33404, Palm Beach County, FL, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Engineer IV

    3 weeks ago

    Singer Island, Florida, 33404, Palm Beach County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number25031881Job CategoryEngineering & FacilitiesLocationThe Ritz-Carlton Residences Singer Island, 2700 North Ocean Drive, Singer Island, Florida, United States, 33404VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Housekeeping Attendant

    2 weeks ago

    Singer Island, Florida, 33404, Palm Beach County, FL, United States Marriott International, Inc Full time

    Additional InformationResidences Housekeeping AttendantJob Number25036114Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Residences Singer Island, 2700 North Ocean Drive, Singer Island, Florida, United States, 33404VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from guests...

  • Sales Manager

    3 weeks ago

    West Palm Beach, Florida, 33407, Palm Beach County, FL, United States Residence Inn West Palm Beach Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Engineering Manager/Asst Chief

    3 weeks ago

    West Palm Beach, Florida, 33407, Palm Beach County, FL, United States Residence Inn West Palm Beach Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Senior Risk Manager

    4 weeks ago

    Atlantis, Florida, 33462, Palm Beach County, FL, United States HCA Florida JFK Hospital Full time

    Description IntroductionDo you have the career opportunities as a(an) Senior Risk Manager you want with your current employer? We have an exciting opportunity for you to join HCA Florida JFK Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHCA Florida JFK Hospital, offers a total rewards package that...

  • RN Nurse Manager Med Surg

    3 weeks ago

    Atlantis, Florida, 33462, Palm Beach County, FL, United States HCA Florida JFK Hospital Part time

    Description IntroductionLast year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a RN Nurse Manager Med Surg with HCA Florida JFK Hospital, you can be a manager in an organization that is devoted to giving!BenefitsHCA Florida JFK Hospital, offers a total rewards package that supports the health, life, career and...

  • RN Nurse Manager Critical Care ICU

    3 weeks ago

    Atlantis, Florida, 33462, Palm Beach County, FL, United States HCA Florida JFK Hospital Part time

    Description IntroductionManagers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a RN Nurse Manager Critical Care ICU for our HCA Florida JFK Hospital team where excellence creates...

  • Clinical Reimbursement Manager

    3 weeks ago

    Lake Worth, Florida, 33449, Palm Beach County, FL, United States Vi Living Full time

    Overview: Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.What We Offer:Competitive payExceptional benefitsGenerous Paid Time Off - start accruing on day one401k with company matchPaid maternity and paternity benefitsAward-winning training and...

  • Nurse Care Coordination Lead, RN

    3 weeks ago

    Delray Beach, Florida, 33445, Palm Beach County, FL, United States Lifespace Communities Full time

    Community: Abbey Delray SouthAddress: 1717 Homewood BlvdDelray Beach, Florida 33445Pay Range $67,600.00-$93,000.00+ AnnualLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an...

  • Charge Nurse RN Med Surg Tele

    3 weeks ago

    West Palm Beach, Florida, 33407, Palm Beach County, FL, United States HCA Florida JFK North Hospital Part time

    Description IntroductionHCA Florida JFK North Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Charge Nurse RN Med Surg Tele position and spend more time at the bedside with the patient.BenefitsHCA Florida JFK North...

  • Charge Nurse RN Operating Room

    3 weeks ago

    West Palm Beach, Florida, 33407, Palm Beach County, FL, United States HCA Florida JFK North Hospital Part time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At HCA Florida JFK North Hospital we support our colleagues in their positions. Join our Team as a(an) Charge Nurse RN Operating Room and access programs to assist with every stage of your career.BenefitsHCA Florida JFK North Hospital, offers a total rewards...

  • Charge Nurse RN Medical Surgical

    3 weeks ago

    West Palm Beach, Florida, 33407, Palm Beach County, FL, United States HCA Florida JFK North Hospital Part time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At HCA Florida JFK North Hospital we support our colleagues in their positions. Join our Team as a(an) Charge Nurse RN Medical Surgical and access programs to assist with every stage of your career.BenefitsHCA Florida JFK North Hospital, offers a total rewards...

  • Radiologic Technologist

    4 weeks ago

    Boynton Beach, Florida, 33426, Palm Beach County, FL, United States MD Now Part time

    Description This position is incentive eligible. New Hires may receive UP TO $5,000 Sign-On Bonus!The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have theflexibility to work during those hours.IntroductionDo you have the career opportunities as a Radiologic Technologist you want with your current employer? We have an exciting...