HVAC/R Service Manager

11 hours ago

Portland Oregon, Multnomah County, OR, United States CoolSys Full time
Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay range: $95k - $125k annually
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement
  • Opportunities available nationwide
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
  • Pet Insurance
  • Legal Plan, and ID Theft Protection
Responsibilities:
  • Manages the Service P/L for assigned branch(s).
  • Forecasts staffing requirements.
  • Effectively prioritizes customer calls and advises dispatch accordingly.
  • Ensures customer requirements are followed, and calls are completed on a timely basis.
  • Ensures customer rules are accurately adhered to and approves work orders.
  • Reviews dashboards and financial reports and takes appropriate action.
  • Oversees the procurement of parts and supplies.
  • Maintains communication with customers and ensures their expectations are met.
  • Resolves issues or problems that impact customer satisfaction.
  • Manages and maintains fleet, parts and materials inventory, and resolves discrepancies or problems in a timely manner.
  • Develops and maintains long term relationships with customers and subcontractors.
Qualifications:
  • 10 + years of experience in the refrigeration/HVAC service, commercial construction, or a related industry, previous managerial experience.
  • Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
  • Proficiency in understanding and managing P&L.
  • Demonstrated business acumen
  • Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multi task.
  • Ability to solve problems and apply good judgement.
  • Excellent verbal/nonverbal and written communication and presentation skills.
  • Communicates company direction, sets expectations and holds team accountable for results.
  • Provides leaderships, builds a collaborative team and rewards accomplishments of the team.
  • Interviews, selects, hires, and oversees onboarding of supervisors, team leads and technicians.
  • Ensures technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume.
  • Manages performance and provides training, coaching and performance feedback to Supervisors, Team Leads and Technicians.
  • Uses metrics to drive accountability and performance.
  • Ensures compliance of Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc.
  • Ensures use of PPE and the application of safe behavior, including driving, by all employees.
  • Ensures customer service and quality of work meets customer requirements and Source standards.

Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth

Connect with us on Facebook and Twitter.

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, mgr, lead, supervisor, leader, regional, HVACR, supermarket, rack systems

  • HVAC/R Service Manager

    1 month ago

    Lake Oswego, Oregon, 97034, Clackamas County, OR, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • HVAC/R Service Technician

    1 month ago

    Clackamas, Oregon, 97015, Clackamas County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $30.00- $55.00/hourSign-on bonus up to $3,000.Ongoing Education & Training: Access to...

  • Commercial HVAC Service Technician- Commercial

    1 month ago

    Fairview, Oregon, 97024, Multnomah County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $35.00- $60.00/hourSign-on bonus up to $5,000.Paid Drive Time: Enjoy 100% pay for...

  • HVAC/R Service Technician

    1 month ago

    Keizer, Oregon, 97307, Marion County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $35.00- $60.00/hourSign-on bonus up to $3,000. Paid Drive Time: Enjoy 100% pay for...

  • Refrigeration Service Technician

    1 month ago

    Troutdale, Oregon, 97060, Multnomah County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $35.00- $60.00/hourSign-on bonus up to $5,000.Paid Drive Time: Enjoy 100% pay for...

  • HVAC Service Technician

    4 weeks ago

    Milwaukie, Oregon, Clackamas County, OR, United States Johnson Controls Full time

    What you will doWe are looking for a skilled HVAC Service Technician Journeyman who has worked on light and/or heavy commercial HVAC equipment to join our team to work the most advanced heavy commercial and industrial cutting-edge equipment.How you will do itThe HVAC Service Technician Journeyman will perform maintenance, repair and replacement services on...

  • Journeyman Refrigeration

    1 month ago

    Wood Village, Oregon, Multnomah County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $30.00- $40.00/hourSign-on bonus up to $5,000.Paid Drive Time: Enjoy 100% pay for...

  • Overnight Senior Maintenance Engineer

    1 month ago

    Portland, Oregon, 97205, Multnomah County, OR, United States Marriott International, Inc Full time

    Additional InformationHVAC, EPA license desired, Overnight ShiftJob Number24183757Job CategoryEngineering & FacilitiesLocationThe Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States, 97205VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests....

  • Senior Maintenance Engineer

    2 weeks ago

    Portland, Oregon, 97205, Multnomah County, OR, United States Marriott International, Inc Full time

    Additional InformationHVAC, EPA license desiredJob Number24206782Job CategoryEngineering & FacilitiesLocationThe Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States, 97205VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Personal Vehicle Delivery Driver

    4 weeks ago

    Portland, Oregon, Multnomah County, OR, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Package Delivery Driver

    4 weeks ago

    Portland, Oregon, Multnomah County, OR, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • HVAC Controls Systems Technician

    4 weeks ago

    Milwaukie, Oregon, Clackamas County, OR, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • HVAC Controls Systems Technician

    1 month ago

    Milwaukie, Oregon, Clackamas County, OR, United States Johnson Controls Full time

    This position is for Central Oregon (Bend)Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make...

  • Overnight Senior Maintenance Engineer

    2 weeks ago

    Portland, Oregon, 97205, Multnomah County, OR, United States Marriott International, Inc Full time

    Additional InformationJob Number24207548Job CategoryEngineering & FacilitiesLocationThe Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States, 97205VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve...

  • Commercial Food Service Technician

    1 month ago

    Turner, Oregon, 97392, Marion County, OR, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from Pay from $35.00- $60.00/hourSign-on bonus up to $5,000.Paid Drive Time: Enjoy 100% pay for...

  • Care Manager RN

    2 months ago

    Portland, Oregon, 97204, Multnomah County, OR, United States Providence RN Full time

    Description The Registered Nurse Clinical Case Manager (RNCCM) provides care management and care coordination services for at-risk patients, including patients with complex medical and psychosocial issues. Population-based, chronic care management approaches and application of clinical protocols are integral to the program. This position is a core member of...

  • Banquet Service Coordinator

    4 weeks ago

    Portland, Oregon, 97201, Multnomah County, OR, United States Marriott International, Inc Full time

    Additional InformationCompetitive Wages, 401K match, commuter benefits, free health insurance, dental and vision insuranceJob Number24193297Job CategoryFood and Beverage & CulinaryLocationPortland Marriott Downtown Waterfront, 1401 SW Naito Parkway, Portland, Oregon, United States, 97201VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Manager Care Management RN

    3 days ago

    Portland, Oregon, 97204, Multnomah County, OR, United States Providence RN Full time

    Description Be responsible for overseeing daily operations of case managers embedded in the PMG clinics, the Proactive Outreach Team, City Call and/or the Transition Call Team. The department provides case management services for at-risk patients, including patients with complex medical and psychosocial issues. Providence caregivers are not simply valued –...

  • Manager Quality RN

    1 month ago

    Portland, Oregon, 97204, Multnomah County, OR, United States Providence RN Full time

    Description Provides leadership for Quality, Safety and Risk Management Programs. Organizes, plans, develops and directs functions of quality, safety and risk management including development of performance standards, outcome measures and corrective action plans. Reports results to appropriate oversight committees and boards within Providence as well as...

  • Care Manager RN

    2 weeks ago

    Portland, Oregon, 97204, Multnomah County, OR, United States Providence RN Full time

    Description The Registered Nurse Clinical Case Manager (RNCCM) provides care management and care coordination services for at-risk patients, including patients with complex medical and psychosocial issues. Population-based, chronic care management approaches and application of clinical protocols are integral to the program. This position is a core member of...