Supervisor, Quality Management

4 weeks ago


Mason OH, Warren County, OH, United States L3 Harris Full time
Job Title : Supervisor, Quality Management

Job Code: 9690

Job Location: Mason, OH

Schedule: 9/80 regular

Job Description:

As a Quality Supervisor you will be responsible for leading a dedicated team of receiving inspectors apart of a bargaining unit. The ideal candidate will be able to advise on daily tasks, priorities, and guide the team through problem resolution.

Essential Functions:

  • Lead and implement cross training, examining opportunities for process improvement that support meeting daily priorities.
  • Manages quarterly financial accountability for the team and ensures daily accuracy of various program charging.
  • Ensures timely completion of employee time keeping, training, employee evaluations, and performance management.
  • Maintains a safe work environment by adhering to and enforcing quality standards.
  • Provides constructive feedback to team.
  • Works crossfunctionally with other leaders to troubleshoot concerns and implement strategies to ensure continuation of daily work.
  • May work extended hours to cover employee gaps as needed.


Qualifications:

  • Bachelor’s degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
  • Minimum of 2 years prior experience in a role centered on quality improvement or quality management.
  • Minimum of 2 years prior experience or knowledge of TIPQA, Cost Point or similar programs.
  • Minimum of 2 years prior experience working with Union Employees and Union Contracts.
  • Minimum of 2 years prior experience managing 5 or more employees.


Physical Requirements:

  • Potential physical ability to lift 25 lbs.
  • Ability to stand or sit for a few hours at a time.


Preferred Additional Skills:

  • Prior experience managing a bargaining unit.
  • Leadership certification or prior training.
  • Proficient in MS Office and database management.
  • Strong communication skills both written and oral.
  • Prior account management background.


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