Contact Center Rep Associate

1 month ago


Peyton Colorado, El Paso County, CO, United States UCHealth Part time
Description

Summary:
Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.

Work Schedule: Part Time Days

Responsibilities:
Performs patient registration and scheduling functions. Obtains insurance and demographic information. Proficient in 1 Campaign.

Obtains and verifies referral or insurance authorization/pre-certification approvals from health plan or primary care physician office. Explains financial requirements to patients or responsible party, quoting co-pay, self -pay and co-insurance as required.

Ensures communication services for hearing impaired and non-English speaking patients are initiated. Educates patients on the My Health Connection tool. Ensures accuracy of information given to patients and colleagues.

Expedites information from staff to management. Works with staff from other clinics to gather information and trains staff on scheduling. Collaborates with staff from other departments to improve overall patient experience. Appropriately escalates calls as need arises.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:
  • High School diploma or GED. Preferred: Bachelor's degree.

The pay range for this position is: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience.

UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package:

  • Full medical, dental and vision coverage
  • Retirement plans to include 403(b) matching
  • Paid time off. Start your employment at UCHealth with PTO in your bank
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition and continuing education reimbursement
  • Wellness benefits
  • 5 year incentive bonus
  • Full suite of voluntary benefits such as identity theft protection and pet insurance
  • Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

At UCHealth, we do things differently

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we'll do everything in our power to make sure you grow and have a meaningful career. There's no limits to your potential here.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

Be Extraordinary. Join Us Today

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

AF123
  • Assistant Teacher

    4 weeks ago


    Peyton, Colorado, 80831, El Paso County, CO, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...


  • Parker, Colorado, 80138, Douglas County, CO, United States UCHealth Part time

    Description Summary:Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.Work Schedule: Part Time...


  • Aurora, Colorado, 80045, Arapahoe County, CO, United States UCHealth Full time

    Description Summary:Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.Work Schedule: Full Time...


  • Aurora, Colorado, 80045, Arapahoe County, CO, United States UCHealth Full time

    Description Summary:Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.Work Schedule: Full Time...


  • Colorado Springs, Colorado, 80901, El Paso County, CO, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • B&A Teacher

    4 weeks ago


    Colorado Springs, Colorado, 80903, El Paso County, CO, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • B&A Teacher

    4 weeks ago


    Colorado Springs, Colorado, 80903, El Paso County, CO, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Assistant Teacher

    4 weeks ago


    Colorado Springs, Colorado, 80951, El Paso County, CO, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...


  • Colorado Springs, Colorado, 80920, El Paso County, CO, United States Colorado Orthopedic Specialists Part time

    Description Hourly Wage Estimate: $28.43 - $41.22 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...


  • Colorado Springs, Colorado, 80920, El Paso County, CO, United States Colorado Orthopedic Specialists Part time

    Description Hourly Wage Estimate: $28.43 - $41.22 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...


  • Colorado Springs, Colorado, 80920, El Paso County, CO, United States Colorado Orthopedic Specialists Part time

    Description Hourly Wage Estimate: $28.43 - $41.22 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Assistant Teacher

    4 weeks ago


    Palmer Lake, Colorado, 80133, El Paso County, CO, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Yard/Warehouse Rep I

    3 weeks ago


    Edwards, Colorado, 81632, Eagle County, CO, United States Breckenridge and Edwards Building Centers Full time

    Breckenridge and Edwards Building Centers provide a comprehensive portfolio of lumber and specialty building materials and services to customers in the Eagle County, Summit County, Park County, Aspen, Vail, and Denver areas of Colorado.US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national...

  • Yard/Warehouse Rep I

    3 weeks ago


    Edwards, Colorado, 81632, Eagle County, CO, United States Breckenridge and Edwards Building Centers Full time

    Breckenridge and Edwards Building Centers provide a comprehensive portfolio of lumber and specialty building materials and services to customers in the Eagle County, Summit County, Park County, Aspen, Vail, and Denver areas of Colorado.US LBM pro vides a wide range of building materials to cons tru ction pro fessionals, combining the advantages of our...


  • Englewood, Colorado, 80113, Arapahoe County, CO, United States Swedish Medical Center Part time

    Description Hourly Wage Estimate: $21.83 - $29.48 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...


  • Englewood, Colorado, 80113, Arapahoe County, CO, United States Swedish Medical Center Part time

    Description Hourly Wage Estimate: $21.83 - $29.48 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Registered Nurse

    3 weeks ago


    Englewood, Colorado, 80113, Arapahoe County, CO, United States Swedish Medical Center Part time

    Description Hourly Wage Estimate: $21.83 - $29.48 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...


  • Englewood, Colorado, 80113, Arapahoe County, CO, United States Swedish Medical Center Part time

    Description Hourly Wage Estimate: $21.83 - $29.48 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...


  • Parker, Colorado, 80134, Douglas County, CO, United States Lincoln Surgery Center Full time

    Description Hourly Wage Estimate: $30.16 - $45.25 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...

  • Registered Nurse

    4 weeks ago


    Englewood, Colorado, 80113, Arapahoe County, CO, United States Swedish Medical Center Full time

    Description Hourly Wage Estimate: $32.00 - $48.00 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...