Business Intelligence Analyst

4 days ago

Philadelphia Pennsylvania, Bucks County, PA, United States Comcast Corporation Full time
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

  • Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
  • Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
  • Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
  • Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
  • Combines data as needed from disparate data sources to complete analysis.
  • Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
  • Develops forecasting models to predict sales, demand and other key business metrics.
  • Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
  • Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers.
  • Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
  • Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Business Intelligence (BI); Business Development; Data Analytics



Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

  • Senior Data Analyst

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Analyst, Materials Planning

    3 minutes ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Sr. Analyst, Reporting

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Sr Analyst, Multifamily Product Management

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Sr. Analyst, Strategy

    3 minutes ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Sr. Analyst, Financial Planning

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Supervisor, Order Management

    3 weeks ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to...

  • Manager, Internet Connectivity Product Management

    3 weeks ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to...

  • SVP, Consumer Internet Services

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Manager, Payroll Tax

    1 month ago

    Philadelphia, Pennsylvania, 19019, Bucks County, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Senior Manager, Competitive Intelligence

    2 weeks ago

    King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full time

    The Senior Manager, Competitive Intelligence is responsible for all Competitive Intelligence (CI) support across entire CSLB inline portfolio for the affiliates across US and INT regions.You will be critical for investigating and answering key business questions for the affiliate influencing commercial decisions and following global guidelines and best...

  • Senior Business Systems Analyst

    1 week ago

    New Freedom, Pennsylvania, 17349, York County, PA, United States Johnson Controls Full time

    What you will do The Senior Business Systems Analyst assesses complex business problems and systems of interrelated business processes, to architect computer and web-based solutions. These solutions represent multi-million-dollar investments in capabilities to provide strategic differentiation for the Applied Chiller business. You will provide technical...

  • Associate Director, Competitive Intelligence

    2 weeks ago

    King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full time

    The Opportunity:You will be responsible for all Competitive Intelligence (CI) support for the TA globally, leading to actionable insights.This role will be critical for investigating, and answering key business questions globally, influencing Forecasting, Market Research, R&D and contributing to strategic decisions for various programs across the...

  • Seasonal Support Driver

    4 weeks ago

    Philadelphia, Pennsylvania, Philadelphia County, PA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Senior Manager, Business Intelligence

    2 weeks ago

    King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full time

    The Opportunity:In this role, you will work closely with the Director to oversee the design, implementation, and management of data analytics and performance reporting systems. You will be responsible for collaborating with multiple departments, and providing actionable insights to support decision-making to improve operational and commercial outcomes.The...

  • Senior Manager, Business Intelligence

    2 days ago

    King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full time

    The Opportunity:In this role, you will work closely with the Director to oversee the design, implementation, and management of data analytics and performance reporting systems. You will be responsible for collaborating with multiple departments, and providing actionable insights to support decision-making to improve operational and commercial outcomes.The...

  • Data Engineer II

    2 weeks ago

    READING, Pennsylvania, 19601, Berks County, PA, United States Penske Truck Leasing Full time

    As a Data Engineer II, you will be leading the effort to develop, enhance, and support existing and new data pipelines, data ingestions, data storage, and traditional Data-warehouse/BI systems across medium and large sized projects concurrently. You will support our software developers, database architects, data analysts and data scientists on vital...

  • Data Quality Manager

    2 weeks ago

    READING, Pennsylvania, 19601, Berks County, PA, United States Penske Truck Leasing Full time

    Position Summary: The Data Quality Manager has the responsibility for ensuring that Salesforce data policies and standards turn into practice for Contract Sales and other business units. The Manager will provide direction, management, and oversight of Penske's Salesforce Coordinators. This team is responsible for curating high-quality...

  • Azure Software Engineer I

    1 month ago

    Reading, Pennsylvania, Pennsylvania, 19601, Berks County, PA, United States Penske Truck Leasing Full time

    What You Will Be Doing: As a Penske Azure Cloud Developer, you will participate in all aspects of the Azure Software Development lifecycle by supporting existing Azure development efforts and troubleshooting issues as they occur while also developing new software modules across multiple small to medium projects concurrently. You will have an opportunity...

  • Seasonal PT supervisor

    1 month ago

    New Stanton, Pennsylvania, 15672, Westmoreland County, PA, United States United Parcel Service Inc. Full time

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...