HVAC Truck Based Service Manager

1 day ago


Capitol Heights Maryland, Prince George's County, MD, United States Johnson Controls Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer

  • Competitive salary and bonus

  • Paid vacation/holidays/sick time - 15 days of vacation first year

  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

  • Extensive product and on the job/cross training opportunities with outstanding resources

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

  • JCI Employee discount programs (The Loop by Perk Spot)

What you will do:

The HVAC Truck Based Service Manager is responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.

How you will do it:

  • Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues.

  • Responsible for procuring and mainlining fleet and tools inventory.

  • Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.

  • Reviews and approves all L&M quotations.

  • Responsible for budgeting, forecasting, accounts payables/receivables.

  • Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.

  • Responsible for safety performance and program compliance.

What we look for:

Required

  • Technical school training or equivalent experience in the HVAC or building controls industry.

  • Three or more years of management experience in a similar service deliverable environment.

  • Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.

  • Strong interpersonal, customer service, negotiating skills.

  • Demonstrated competence in writing and verbal communication skills.

  • Basic financial accounting experience.

  • Demonstrated proficiency in MS office products and basic Windows environment.

Preferred

  • Diploma in Electronic or Mechanical Systems.

  • Two years prior experience in the HVAC or building controls industry.

  • Five plus years in a service management role directing a similar service deliverable team



  • Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls Full time

    What you will doDo you have HVAC experience? We are looking for skilled Journeymen who have worked in residential, light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment.We provide factory certification through our Service Technical Academy (STA) with milestone...


  • Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls Full time

    What you will do: Johnson Controls Inc. is looking for forward-thinking talent to join our growing organization. During these unprecedented times, JCI is committed to the health and safety of all employees, customers, partners and the communities we serve. At Johnson Controls you’ll have the opportunity to work on some of the most exciting and relevant...


  • Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls Full time

    What you will do Johnson Controls Inc. is looking for forward-thinking talent to join our growing organization. During these unprecedented times, JCI is committed to the health and safety of all employees, customers, partners and the communities we serve. At Johnson Controls you’ll have the opportunity to work on some of the most exciting and relevant...


  • Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls Full time

    What you will do Under general direction, perform preventive maintenance, repair, installation and replacement of HVAC mechanical equipment, Building Control Systems, Security Systems or Fire Alarm Systems. Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational...


  • Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls Full time

    What you will do Johnson Controls Inc. is looking for forward-thinking entry level talent to join our growing organization to support the fast-growing Data Center market. You will be part of a new centralized team supporting Data Center customers in North America.During these unprecedented times, JCI is committed to the health and safety of all employees,...

  • Endodontist or Dentist

    2 months ago


    Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Join Benevis: A Leader in Compassionate Dental Care At Benevis, we are dedicated to delivering superior dental services. We are actively seeking an Endodontist or a General Dentist with significant endodontic experience to enhance our team. In this role, you will utilize your specialized skills in complex root canal treatments, upholding the...


  • Linthicum, Maryland, Anne Arundel County, MD, United States Johnson Controls Full time

    What you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...


  • Laurel, Maryland, Prince George's County, MD, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...


  • Laurel, Maryland, Prince George's County, MD, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Driver Helper

    1 month ago


    TEMPLE HILLS, Maryland, 20757, Prince George's County, MD, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    1 month ago


    College Park, Maryland, 20741, Prince George's County, MD, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Service Advisor

    3 weeks ago


    Hagerstown, Maryland, 21742, Washington County, MD, United States Loves Travel Stops & Country Store Full time

    Req ID: 451467Address: 14188 Perini Ave Hagerstown, MD, 21742 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately ...


  • Baltimore, Maryland, 21202, Baltimore, MD, United States Constellation Energy Full time

    Constellation HOME is growing with a focus on providing employees with support and opportunities to achieve their career goals. Here are a few highlights of our comprehensive and competitive benefits plan:40-hour week guarantee with flexible schedules: Work life balance is no longer a nice to have but a necessity. Our flexible schedules allow you to balance...

  • HVAC Technician

    3 weeks ago


    Bethesda, Maryland, 20814, Montgomery County, MD, United States Marriott International, Inc Full time

    Additional Information$500 Sign On Bonus, Shared Services Position, Clean Driving Record, EPA 608 CertifiedJob Number24181975Job CategoryEngineering & FacilitiesLocationSSCEEA Shared Svc Cluster Eng East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY ...


  • Arlington Heights, Illinois, 60005, Cook County, IL, United States Johnson Controls Full time

    What you will doPerform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including...

  • Nurse Manager Labor

    3 weeks ago


    Clinton, Maryland, 20735, Prince George's County, MD, United States MEDSTAR HEALTH Full time

    Key Responsibilities The Nursing Manager is a member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for one or more defined units/departments of organized nursing and patient care services. Creates a practice environment that exemplifies the values of patient care and implements a patient and...


  • Suitland, Maryland, 20752, Prince George's County, MD, United States Medical Group Alaska Full time

    Leidos-QTC Health Services* has a Medical Case Manager opening for an experienced Case Manager to join our team supporting the Occupational Health services for an Intelligence Community customer located in Chantilly, Virginia. *this role will be be employed under "Jamshid Tamiry, M.D., P.C., dba QTC Medical Group of Alaska, a Leidos QTC Health Services...


  • Clinton, Maryland, 20735, Prince George's County, MD, United States MEDSTAR HEALTH Full time

    The Assistant Manager of Nursing is a member of MedStar Health entity-based Division of Nursing and leadership team. Supports and collaborates with the Director of Nursing in providing leadership and oversight for a specific unit/department. Directs and coordinates the nursing and patient care delivery of the unit-based professional and support personnel....


  • Clinton, Maryland, 20735, Prince George's County, MD, United States MEDSTAR HEALTH Full time

    The Assistant Manager of Nursing is a member of MedStar Health entity-based Division of Nursing and leadership team. Supports and collaborates with the Director of Nursing in providing leadership and oversight for a specific unit/department. Directs and coordinates the nursing and patient care delivery of the unit-based professional and support personnel....


  • Linthicum, Maryland, Anne Arundel County, MD, United States Johnson Controls Full time

    What you will do:Do you have HVAC experience? We are looking for skilled Journeymen who have worked in residential, light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment.We provide factory certification through our Service Technical Academy (STA) with milestone...