Regional Facilities Management Lead

4 weeks ago

Charleston SC, Charleston County, SC, United States *US AMR-Jones Lang LaSalle Americas, Inc. Full time

What this job involves –

Regional Facilities Manager is accountable for developing and implementing a plan which will delight our clients and ensure a healthy long-term relationship.  They will anticipate client needs and deliver to outperform on the key performance indicators within the contract and build financial plans while striving to exceed revenue and profitability. The Regional Facilities Manager creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with the JLL leadership team, understands the firm’s strategy and goals and can translate those into the business opportunities. Candidate will be responsible for FM delivery services, overseeing Engineering issues and managing EHS for their region in the United States.

What is your day to day?

  • Establish the vision and strategy of the team ensuring there is alignment with the client objectives and interests in areas of FM delivery, Engineering Services and EHS.

  • Drive the annual plan to deliver high quality results which exceed the client’s expectations

  • Become a reference for best-in-class service delivery that can be leveraged to expand JLL’s business

  • Recognizes opportunities for account growth, then articulates the value proposition and ensures its implementation across the platform

  • Builds and Manages High Performing teams, and ensures the best qualified candidate is hired for all roles.

  • Thoroughly and critically assesses direct reports (and directs directs)

  • Advances the firm’s diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotion

  • Provides point in time coaching to elevate performance

  • Manages the portfolio financials to ensure plan is met or exceeded in both growth and profitability

  • Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography

  • Responsible for overall team management, staff development and planning.  Execute staff succession and growth plans.

  • Travel to and visit regional locations as needed.

Desired experience and technical skills

Required

  • 10+ years experience in Integrated Facilities Management or related Commercial Real Estate function

  • 3+ years experience directly managing a team

  • Experience managing both technical and administrative staff

  • Ability to supervise vendor performance

  • Personnel Team development & management, Strong interpersonal and supervisory skills

Preferred

  • MBA

  • Strong presentation skills, Excellent verbal, and written communication skills

  • Excellent verbal/written communication and presentations skills 

  • Proven record of providing excellent internal and external customer service 

  • Knowledge of Excel and ability to analyze data 

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