Guest Experience Expert

2 weeks ago


Aspen Colorado, Pitkin County, CO, United States Marriott International, Inc Full time
Additional Information
Job Number24201779
Job CategoryRooms & Guest Services Operations
LocationW Aspen, 550 South Spring Street, Aspen, Colorado, United States, 81611VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay rate for this position is $25.00 to $26.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The application deadline for this position is 21 days after the date of this posting, 11/22/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.



  • Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationJob Number24183001Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationHousekeeperJob Number24200351Job CategoryHousekeeping & LaundryLocationW Aspen, 550 South Spring Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Guest Arrival Expert

    1 month ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationFull time, Valet Parker, Pay: $20.00/hourJob Number24194581Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests...


  • Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Seasonal RoleJob Number24197753Job CategoryHousekeeping & LaundryLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly...

  • Guest Event Expert

    2 weeks ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Part time

    Additional InformationPay: $14.42/hour plus share of service charges, On CallJob Number24202525Job CategoryFood and Beverage & CulinaryLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about serving...


  • Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Part time

    Additional InformationPart-TimeJob Number24201615Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want...


  • Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $28.00/hourJob Number24183066Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assist members and guests with the pre-arrival process,...

  • Valet

    2 weeks ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $20.00/hourJob Number24206847Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we...

  • Valet

    7 days ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationFull-time Year round, Pay: $20.00/hourJob Number24209497Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests...

  • Housekeeper

    2 weeks ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $20.25/hour, Full-Time year round with benefitJob Number24203284Job CategoryHousekeeping & LaundryLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...


  • Avon, Colorado, 81620, Eagle County, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $22.18/hour, Full-Time Year-Round, Shift Meal and ParkingJob Number24182963Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Bachelor Gulch, 0130 Daybreak Ridge, Avon, Colorado, United States, 81620VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t...


  • Vail, Colorado, 81657, Eagle County, CO, United States Marriott International, Inc Part time

    Additional InformationOn CallJob Number24197063Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Club Vail, 728 West Lionshead Circle, Vail, Colorado, United States, 81657VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Vail, Colorado, 81657, Eagle County, CO, United States Marriott International, Inc Part time

    Additional InformationJob Number24203324Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Club Vail, 728 West Lionshead Circle, Vail, Colorado, United States, 81657VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Concierge

    2 weeks ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Part time

    Additional InformationPart-Time, Pay: $21.75/hour plus tipsJob Number24206765Job CategoryRooms & Guest Services OperationsLocationW Aspen, 550 South Spring Street, Aspen, Colorado, United States, 81611VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to guest requests for special arrangements or services...

  • Concierge

    2 weeks ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationJob Number24206075Job CategoryRooms & Guest Services OperationsLocationW Aspen, 550 South Spring Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations,...

  • Concierge

    1 month ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $24.72/hourJob Number24192959Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g.,...

  • Massage Therapist

    1 month ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Part time

    Additional InformationPay: $14.42/hourJob Number24189478Job CategorySpaLocationThe Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States, 81611VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to...

  • Massage Therapist

    7 days ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationJob Number24206790Job CategorySpaLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs,...

  • Massage Therapist

    7 days ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Part time

    Additional InformationPart-TimeJob Number24209536Job CategorySpaLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using...

  • Dispatcher

    1 month ago


    Aspen, Colorado, 81611, Pitkin County, CO, United States Marriott International, Inc Full time

    Additional InformationJob Number24173018Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in...