Outside Repair Coordinator

7 days ago

READING Pennsylvania, Berks County, PA, United States Penske Truck Leasing Full time

Position Summary:

A Penske Outside Repair Coordinator manages repairs sent from a Penske facility to an outside vendor. This position has frequent vendor and shop contact. An ORC ensures units are transported to and from outside repair facilities, obtains estimates and invoices for repairs, and documents pertinent information in internal systems.

The shift for this position is 11-8, but may be subject to change based on business needs.

Major Responsibilities:

Using multiple systems while interacting with vendors and Penske shops, this position will perform some or all of the following:

• Ensuring timely repair appointment scheduling & follow-up with vendors and shops and provide daily status update at unit level to the locations

• Setup and coordination of unit transportation to vendor and back to Penske (hike/tow)

• Strong attention to detail when building repair orders in ServiceNet to accurately reflect jobs in process (requires knowledge of job component codes) and accurately update of parts and labor costs at a job level

• Full review of labor times, labor rates and parts costs for all repair orders under $1,000. Verify and discuss any exception items on invoices with vendors (requires basic technical knowledge of truck repairs)

• Escalation of all repair orders greater than $1,000 to Major Repair Specialist

• Upload of all relative repair images (estimates, invoices and communications with vendors)

• Timely follow-up on vehicle status and any escalations for repair approvals

• Reconcile invoice to estimate pricing and review of the Repair Order in ServiceNet

• Providing financial support and decision-making to field operations through resolution of related PEMS suspends and payment of outside repairs through Pcard

• Other projects as assigned

Qualifications:

• 5 years of customer service experience preferred

• Strong verbal and written communication skills required

• Ability to learn necessary general knowledge of trucks and components in order to interface with customers regarding maintenance issues.

• College graduate preferred due to the systems used in daily process (AS/400, ServiceNet, Microsoft Excel, and Microsoft Access).

• Requires strong ability to multitask between different Penske systems to provide all necessary information and to answer all customer inquiries.

• Must have excellent organizational skills.

• Ability to work flexible hours if required depending on locations serviced.

• Regular, predictable, full attendance is an essential function of the job.

• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Finance/Accounting

Job Function: Administrative Support

Job Family: General Administration

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2414480

  • Data Quality Manager

    7 days ago

    READING, Pennsylvania, 19601, Berks County, PA, United States Penske Truck Leasing Full time

    Position Summary: The Data Quality Manager has the responsibility for ensuring that Salesforce data policies and standards turn into practice for Contract Sales and other business units. The Manager will provide direction, management, and oversight of Penske's Salesforce Coordinators. This team is responsible for curating high-quality...

  • Diesel Technician/Mechanic III

    1 day ago

    Harrisburg, Pennsylvania, Pennsylvania, 17108, Dauphin County, PA, United States Penske Truck Leasing Full time

    7039 Carlisle Pike, Carlisle, PA 17015 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep...

  • Mechanical Field Service Technician

    5 days ago

    Harrisburg, Pennsylvania, 17108, Dauphin County, PA, United States Flowserve Corporation Full time

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • PLC Maintenance Technician

    5 days ago

    Hazleton, Pennsylvania, 18202, Luzerne County, PA, United States Aspire Bakeries Full time

    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries...

  • Operating Engineer

    2 months ago

    Malvern, Pennsylvania, 19355, Chester County, PA, United States *US AMR-Jones Lang LaSalle Americas, Inc. Full time

    Key Elements and Essential TasksAssume responsibility for completion of assigned tasks.Perform maintenance, monitoring and repairs to the Mechanical, Plumbing, Structural, Furniture, Fire, Life Safety, and Control systems for the facility to keep facility and building systems up to applicable standards as assigned.Maintains responsibility for facility...

  • Diesel Technician/Mechanic III

    2 weeks ago

    BENSALEM, Pennsylvania, 19020, Bucks County, PA, United States Penske Truck Leasing Full time

    Location: 500 Street Rd., Bensalem, PA 19020 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...

  • Diesel Technician/Mechanic III

    2 weeks ago

    POTTSVILLE, Pennsylvania, 17901, Schuylkill County, PA, United States Penske Truck Leasing Full time

    1304 Keystone Blvd Pottsville PA 17901 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our...

  • Diesel Technician/Mechanic III

    2 weeks ago

    JOHNSTOWN, Pennsylvania, 15901, Cambria County, PA, United States Penske Truck Leasing Full time

    395 Industrial Park Rd Johnstown PA 15904 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help...

  • Maintenance Supervisor

    5 days ago

    Hazleton, Pennsylvania, 18202, Luzerne County, PA, United States Aspire Bakeries Full time

    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries...

  • Physical Therapist

    4 months ago

    Mechanicsburg, Pennsylvania, 17050, Cumberland County, PA, United States Powerback Rehabilitation Full time

    Physical Therapist Full-time Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient...

  • Security Service Technician

    5 days ago

    Allentown, Pennsylvania, 18103, Northampton County, PA, United States Johnson Controls Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference. What we offer: Competitive...

  • Project Manager

    5 days ago

    Waynesboro, Pennsylvania, 17268, Franklin County, PA, United States Johnson Controls Full time

    Core ResponsibilitiesIndirect oversight of all custom projects across Industrial Refrigeration – Americas. Utilize tools, industry best practices, techniques, and standards throughout the entire project execution to drive accountability and ownership across all and achieve the design within the set budget and delivery date.Develop, manage and maintain...

  • Certified Nursing Assistants

    2 months ago

    Tafton, Pennsylvania, 18464, Pike County, PA, United States Aveanna Healthcare Part time

    Are you looking for a change of pace? Trying to find a new job outside of the nursing home or hospital? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caseloads.Why work with Aveanna?Smaller case loads means more opportunities to grow with your patientReferral Bonus opportunitiesWeekly...

  • Clinical Director

    3 days ago

    Bethlehem, Pennsylvania, 18020, Northampton County, PA, United States Bethlehem - Center for Specialized Surgery Full time

    Busy 3 Operating Room, 1 Procedure Room ASC. The majority of the volume is Ophthalmology and ENT (adults & pediatrics). Other areas include GYN, Pain Management, Retina and Ortho procedures. Title: Clinical Director Clinical Director Job Summary Responsible for supervising and directing nursing care in all clinical areas of the facility according to its...

  • Maintenance Lead Person

    5 days ago

    Leck Kill, Pennsylvania, 17836, Northumberland County, PA, United States Michael Foods Inc. Full time

    Business Unit Description: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Project Team Lead Mechanical

    5 days ago

    Cranberry Township, Pennsylvania, Butler County, PA, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • Trach/Vent Nurse LPN

    2 months ago

    Harrisburg, Pennsylvania, 17101, Dauphin County, PA, United States Aveanna Healthcare Part time

    Are you looking for a change of pace? Trying to find a new job outside of the nursing home or hospital? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caseloads.We have a lot of Trachestomy and Ventilator cases available for qualified nurses. We have opportunities to uptrain you, or present...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    HARRISBURG, Pennsylvania, 17108, Dauphin County, PA, United States Penske Truck Leasing Full time

    801 Katie Ct, Harrisburg, PA 17109 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...

  • HVAC Truck Based Sr Controls Technician

    1 day ago

    New Cumberland, Pennsylvania, 17070, Cumberland County, PA, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • Private Duty Nurse LPN

    4 weeks ago

    Blakeslee, Pennsylvania, 18610, Monroe County, PA, United States Aveanna Healthcare Part time

    Attention Nurses! Prioritize work-life balance to thrive in and out of the workplace. Your well-being matters. Apply today!Are you looking for a change of pace? Holidays off? Weekends free? Aveanna Healthcare is going back to school this fall and many of our cases allow you to have a flexible schedule based on your life while enjoying more manageable 1:1...