Counter Sales Representative
2 weeks ago
US LBM pro vi des a wide range of building materials to cons tr u ction pro fessionals, combining the advantages of our national scale with the excellent service levels, expertise , en tr epreneurial culture and customer relationships of our local brands.
As a people-first company, passionate ab out continuous im pro vement, US LBM is pro ud to pro vide our associates access to the resources, tr aining and developmental opportunities to empower them to succeed today, while growing pro fessionally and preparing for the challenges of tomorrow.
Pay Range: $15.00-$18.00/hour depending on experience
Position Overview
The Cou n t e r Sales Representative is responsible for assisting customers and con tr actors with the sales pro cess by taking orders over the cou n t e r , answering questions, and receiving payment for customer orders. This position typically works in a retail environment.
Essential Job Duties
- Greet and interact in a positive manner with customers. Assists with questions regarding merchandise, location of merchandise in store, pricing, and pro motions.
- Pro cess customer sales through use of cash register. Receive payment by cash , check, credit cards, vouchers, or automatic debits and pro cesses according to company standard pro cedures.
- Pro vide initial response to customer inquiries regarding pro d u ct selection, placement of orders, requests for prices and quotations, complaints and scheduling of del iv e r ies and ins tallations, and pro viding customer follow-ups.
- Facilitate pro d u ct selection of scheduled and walk-in showroom customers, using pr o pe r forms to assure consistent records of selections.
- Purchase special pro d u cts and obtain information on pricing specifications, uses, and availability.
- Attend assigned tr aining and meetings as required to increase knowledge of entire pro d u ct offering.
- Create accurate and complete inv oices, work orders, and sales tickets. Code and input customer orders, pricing information, and additional data into the computer system.
- Issue refunds or credits to customers with manager ap pro val when necessary.
- Bag, box, or wrap merchandise; prepare packages as necessary.
• Correctly maintain all cash levels at the registers, compute and record totals of tr ansactions. - Responsible for appearance of the showroom, the physical integrity and pride of the showroom. Maintain store environment including door s, floors, windows, ceilings, res tr ooms, and workstations. C lea n and dust pro d u cts, displays, and face of the pro d u cts.
- Maintain stock levels on the sales floor and in the stockroom.
- Assist with physical inv e n t o r y .
- Other duties as assigned by location management.
Knowledge, Skills & Abilities
- Minimum education required - High School Diploma or GED equivalent.
- Minimal experience required - building material knowledge and sales experience a plus.
- Special skills required - Commitment to pro viding excellent customer service, s tr ong oral and written communication skills. Maintenance of pro fessional demeanor. Must be detail-oriented and highly observant. Must be able to multi-task. Must possess good mathematic skills. Able to use a calculator and computers.
- Knowledge of building materials, applications, related equipment, and/or cons tr u ction indus tr y.
- Good interpersonal and customer relations skills, vendor knowledge, ability to read, write, and perform basic mathematical calculations, and excellent oral and written communication skills.
- Ability to read and understand blueprints.
- Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer's scale/ruler, mec han i cal tools, inv e n t o r y , and inv e n t o r y c on t r o l .
- Must be able to drive and walk through out yar d s, plants, and offices, computer literate with Microsoft Office pro d u cts and Tr end system.
- Ability to work Saturday and evening schedules as required .
- Physical demands include standing regularly, walk , use hands and arms to finger, handle, feel, carry, or reach. Occasionally required to sit; climb or balance or stoop; kneel, crouch, or crawl. Regularly lifting up to 25 lbs., frequently lifting up to 50 lbs., and occasionally lifting up to 100 lbs.
Bellevue Builders Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
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