Full-Time IT Support Specialist
1 week ago
Type of Requisition:
PipelineClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NonePublic Trust/Other Required:
OtherJob Family:
SCAJob Qualifications:
Skills:
Customer Service, Problem Resolution, TroubleshootingCertifications:
NoneExperience:
1 + years of related experienceUS Citizenship Required:
NoJob Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Full-Time IT Support Specialist joining our rapidly growing team of help desk professionals in Natchitoches, LA.
At GDIT, people are our differentiator. As a Full-Time IT SUPPORT SPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS).
A typical day will include:
- Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information
- Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved
- Utilizing troubleshooting techniques to resolve hardware, software, and network issues
- Documenting incident status and solutions in incident database tools
- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records
REQUIRED QUALIFICATIONS:
- High school diploma or G.E.D.
- One (1) or more years of customer service or other telephone experience
- Louisiana residency living within a 60-mile radius of our Natchitoches facility
- Must be able and willing to work any full-time shift
- Ability and willingness to work and train onsite as required
- Must be eligible to obtain a public trust clearance
- Access to high speed wired internet connection
- Access to a quiet work environment free from distractions
PREFERRED QUALIFICATIONS:
- Associate's degree or equivalent in a related field of study
- Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
- Previous experience working with a contact center management database
- Previous experience working with a ticketing system
WHAT GDIT CAN OFFER YOU:
- Competitive pay plus benefits
- A hybrid work environment with opportunities to work from the comfort of your own home
- An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure
GDIT CAREERS
Opportunity Owned
#VAESDEG
#TSSCE
The likely hourly rate for this position is between $21.65 - $29.29. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
HybridWork Location:
USA LA Home Office (LAHOME)Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.-
Seasonal Support Driver
3 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
4 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
3 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
3 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
2 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
2 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
IS Specialist LOB Sales
6 days ago
Torrance, California, 90506, Los Angeles County, CA, United States Clean Harbors Full timeHPC-Industrial, powered by Clean Harbors is looking for a Sales Specialist (Vapor Control Management) to join their safety conscious team. The Sales Specialist is directly responsible for the profitable revenue growth for an assigned line of business and job types through the sale of industrial services. Wage range: $88,000 to $132,000 based upon experience...
-
Seasonal Support Driver
3 weeks ago
Cerritos, California, 90703, Los Angeles County, CA, United States United Parcel Service Inc. Part timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Applied Behavior Analysis Program Manager
3 months ago
Los Angeles, California, 90033, Los Angeles County, CA, United States Intercare Therapy Full timeGeneral information City: Boyle Heights State: California Team Clinical Services Working time Full- Time Description & Requirements Description Sign-On Bonus: $750 Compensation: $26 - $32 Per Hour - Full time,...
-
Manager, School Services
3 months ago
Los Angeles, California, 91356, Los Angeles County, CA, United States Intercare Therapy Full timeGeneral information City: Tarzana State: California Team Clinical Services Working time Full- Time Description & Requirements Description Sign-On Bonus: $750 Compensation:$26 - $32 Per Hour - Full time, based upon...
-
Pharmacy Technician
6 months ago
Los Angeles, California, 90071, Los Angeles County, CA, United States CEDARS-SINAI Full timeJob DescriptionCedars-Sinai Medical Center is an 886-bed non-profit, acute, quaternary, teaching Level I Trauma Center hospital located in the heart of Los Angeles, California. The Department of Pharmacy has over approximately 450 staff members who provide comprehensive inpatient pharmacy services as well as outpatient services via 2 cancer centers and 3...
-
Hybrid Outpatient Child
4 days ago
Los Angeles, California, 90068, Los Angeles County, CA, United States Mindpath Health Full timeOverview: Why Mindpath Health? Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commercially insured patients of all ages with a wide range of mental health diagnoses. As part of a national group practice, you will have access...
-
Special Education Teacher
2 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States Epic Special Education Staffing Full timeEpic Special Education Staffing is now offering a $2,000 sign-on bonus for a limited time for Special Education Teacher!ABOUT USTogether, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From our family to the nation’s schools, we remain focused on providing a world of opportunities for...
-
Registered Dietitian
2 weeks ago
LOS ANGELES, California, 90079, Los Angeles County, CA, United States Sodexo Full timeUnit Description: No need to go far to change the world – one resident at a time. Your nutritional know-how can help residents in your community live happier, healthier lives. Sodexo is seeking a Registered Dietitian to join our dynamic team at Hollenbeck Palms in Los Angeles, CA. This vibrant, upscale CCRC (continuing care retirement community) offers...
-
Pharmacy Technician
6 months ago
Los Angeles, California, 90071, Los Angeles County, CA, United States CEDARS-SINAI Full timeJob DescriptionCedars-Sinai Medical Center is an 886-bed non-profit, acute, quaternary, teaching Level I Trauma Center hospital located in the heart of Los Angeles, California. The Department of Pharmacy has over approximately 450 staff members who provide comprehensive inpatient pharmacy services as well as outpatient services via 2 cancer centers and 3...
-
Clinic Director
1 month ago
Los Angeles, California, 90024, Los Angeles County, CA, United States Mindpath Health Full timeOverview: Status: Full-time 40 hrs., ExemptDirect Patient Care: 24 hours per weekAdmin/Leadership: 16 hours per weekTravel: Up to 25% Why Mindpath College Health? Join Mindpath College Health as we expand access to high quality mental health care in the college communities we serve. We provide a well-supported outpatient practice setting where we treat...
-
Licensed Practical Nurse
4 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States Genesis HealthCare Full timeBenefits*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off *Variable compensation plans*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to...
-
Field Service Technician
2 weeks ago
Los Angeles, California, 90060, Los Angeles County, CA, United States Flowserve Corporation Full timeFlowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...
-
Registered Nurse
2 weeks ago
Los Angeles, California, 90079, Los Angeles County, CA, United States Genesis HealthCare Full time$5k Sign-On/Retention Bonus - Uptown Rehab and Sandia Ridge Center - Some travel and flex schedule Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support...
-
Licensed Practical Nurse
1 month ago
Los Angeles, California, 90079, Los Angeles County, CA, United States Genesis HealthCare Full timeSkilled Nursing experience preferred Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through...
