Pharmacy Tech Specialist

2 months ago

GREENVILLE South Carolina, Greenville County, SC, United States Prisma Health Full time

Inspire health. Serve with compassion. Be the difference.

Job Summary

Under the direction of a pharmacist, a pharmacy technician specialist t is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Inpatient Pharmacy, Pharmaceutical Research Center or Drug Policy Program.

These tasks include, but are not limited to:
-System Support
-Narcotics
-Research
-Medication Assistance Program/Patient Assistance
-Medication Reconciliation
-Specialized Roles as approved by the Pharmacy Director Cohort that include system level support and processes

Accountabilities

Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting, including but not limited to:

- System Support
a. Informatics Support

b. Automated Dispense Cabinet Support

c. Billing/Charging Support

d. Specialized Roles supporting the health system as approved by the Pharmacy Director Cohort

- Narcotics Management as approved by the Pharmacy Director Cohort

a. Adheres to the appropriate regulatory guidelines for narcotic management within a hospital or health system, including TJC, DHEC, SC Board of Pharmacy and DEA.
b. Expertise in the realm of inventory management as it relates to controlled substances along with collaboration in the purchasing and maintaining of purchasing records.

- Research
a. Maintenance and responsibility for safe keeping of pharmacy retailed trial materials including maintaining competency within software used for maintaining these records including, but not limited to:

- Epic

- Vestigo

- Centrak
b. Taking part and responding to inquiries from trial administrators. These inquiries may be virtual or in-person. Technicians are expected to maintain professional relationships with these auditors.
c. Correctly delivers medications to the appropriate patient care area or department, per established schedule and workflow in a timely manner.

- Medication Assistance Program and/or Patient Assistance
a. developing policies/procedures for medication assistance workflow to support pharmacy operations

b. creating a pharmacy assistance program for the uninsured/underinsured patients of our system

c. refining discharge medication assistance opportunities

- Medication Reconciliation
a. Conducting an appropriate and respectful interview of the patient, or family member, if necessary, to construct an accurate list of home medications including the medication name, dosage form, dose, route, frequency, indication(s) of use, and date/time the last dose was administered.
b. Identifies and documents patient's primary pharmacy/pharmacies
c. Contacts outside healthcare providers and pharmacy/pharmacies when needed to clarify or verify patient-reported medication lists, and documents communications appropriately

- Site Leads for sites with greater than 350 beds (inpatient) or greater than 8 technicians (outpatient/retail)
a. Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift.

b. Actively participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns. 50%

Supports the education and training of both pharmacists and pharmacy technicians within their area of expertise. 20%

Maintains excellent customer service skills in communicating with many different stakeholders across the pharmacy enterprise including:

a. patients and caregivers

b. office practice staff

c. prescribers

d. pharmacists and pharmacy technicians

e. industry support

f. payors and payor support agents 10%

Participates in quality assurance/performance improvement or other projects as needed to develop or maintain best practices. 10%

Contributes to and supports activities/tasks related to the pharmacy enterprise. 10%

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Education

High School diploma or equivalent; OR post high school degree.

2 years experience as a Pharmacy Tech.

Required Certifications/Registrations/Licenses

Certified Pharmacy Tech with the SC Board of Pharmacy

Other Knowledge, Skills or Abilities

*Experience with Pharmacy software and information systems required.

*Knowledge of applicable BOP/DHEC/DEA rules/regulations

*Excellent communication skills, team-orientation and customer service skills required. Ability to perform work accurately with attention to detail within specified time periods. Ability to work collaboratively with Health-System and other Pharmacy staff members. Ability to handle frequent interruptions, adapts to changes in workload and schedule. Ability to set priorities and solve problems. Ability to respond quickly to emergency requests.

* Ability to work outdoors as business needs occur. Ability to stand for extended periods of time or walk frequently as business needs occur.

Required Knowledge & Skills

  • Basic computer skills
  • Knowledge of office equipment (fax/copier)
  • Proficient computer skills (word processing, spreadsheets, database)
  • Data entry
  • Mathematical skills

Work Shift

Variable (United States of America)

Location

Greenville Memorial Med Campus

Facility

1008 Greenville Memorial Hospital

Department

10087300 Pharmacy

Share your talent with us Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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