![Leidos](https://media.trabajo.org/img/noimg.jpg)
Desktop Support Technician
3 weeks ago
Description
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Washington DC as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
Primary Responsibilities
Assist junior technicians in resolving complex issues
Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)
Serve as backup to the Site Operations Lead
Basic Qualifications
US Citizen
DoD Secret Clearance
HS diploma with 4+ years of prior relevant experience
Valid DoD 8570 IAT Level II: Security+ or higher Certification
Must demonstrated expertise in IT Enterprise Operations
Experience with Microsoft Windows OS, version 10
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
Basic network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time
Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets
Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)
Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Senior Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
Pay: $72,571.20
Original Posting Date:2024-06-07While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
-
Desktop Support Technician
2 weeks ago
Greenbelt, Maryland, 20770, Prince George's County, MD, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Desktop Support Technician
1 week ago
Clinton, Maryland, 20735, Prince George's County, MD, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Senior Desktop Support Technician
2 weeks ago
Fort Washington, Maryland, 20749, Prince George's County, MD, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Mid-Level IT Service Technician
1 week ago
Camp Springs, Maryland, 20746, Prince George's County, MD, United States Govcio LLC Full timeOverview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp Springs, MD and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all...
-
HVAC Truck Based Senior Controls Technician
1 week ago
Capitol Heights, Maryland, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: ...
-
HVAC Truck Based Controls Technician
4 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Controls Technician
3 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Senior Controls Technician
4 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Senior Controls Technician
3 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Customer Service Representative
4 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:• ...
-
HVAC Truck Based Data Center Chiller Mechanic
4 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeWhat you will do Johnson Controls Inc. is looking for forward-thinking talent to join our growing organization to support the fast-growing Data Center market. You will be part of a new centralized team supporting Data Center customers in North America.During these unprecedented times, JCI is committed to the health and safety of all employees, customers,...
-
Controls Systems Technician
2 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
Controls Systems Technician
2 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
Maintenance Technician I
2 weeks ago
Oxon Hill, Maryland, 20745, Prince George's County, MD, United States Marriott International, Inc Full timeJob Number 24107470Job Category Engineering & FacilitiesLocation Residence Inn National Harbor Washington DC Area, 192 Waterfront St, Oxon Hill, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to...
-
Experienced Diesel Mechanic
3 weeks ago
Capitol Heights, Maryland, 20790, Prince George's County, MD, United States Republic Services Full timeABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...
-
Pharmacy Technician
3 weeks ago
Frederick, Maryland, Maryland, 21705, Frederick County, MD, United States Wegmans Food Markets Part timeSchedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Frederick, MDAddress: 7830 Wormans Mill RoadPay: $16.50 - $17 / hourJob Posting: 06/04/2024Job Posting End: 06/11/2024Job ID:R0211291we are a food market where you make the differenceAt Wegmans, we’re on a mission to help...
-
Pharmacy Technician
1 week ago
Abingdon, Maryland, Maryland, 21009, Harford County, MD, United States Wegmans Food Markets Part timeSchedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Abingdon, MDAddress: 21 Wegmans Blvd.Pay: $16.50 - $17 / hourJob Posting: 06/21/2024Job Posting End: 07/19/2024Job ID:R0214275we are a food market where you make the differenceAt Wegmans, we’re on a mission to help people...
-
Pharmacy Technician
4 weeks ago
Frederick, Maryland, Maryland, 21705, Frederick County, MD, United States Wegmans Food Markets Part timeSchedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Frederick, MDAddress: 7830 Wormans Mill RoadPay: $16.50 - $17 / hourJob Posting: 05/31/2024Job Posting End: 06/03/2024Job ID:R0211291we are a food market where you make the differenceAt Wegmans, we’re on a mission to help...
-
Pharmacy Technician
2 weeks ago
Columbia, Maryland, Maryland, 21045, Howard County, MD, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Columbia, MDAddress: 8855 McGaw RoadPay: $17 - $17.50 / hourJob Posting: 06/11/2024Job Posting End: 07/11/2024Job ID:R0213018we are a food market where you make the differenceAt Wegmans, we’re on a mission to help people...
-
Senior IT Systems Technician
3 weeks ago
Annapolis Junction, Maryland, 20701, Anne Arundel County, MD, United States General Dynamics Information Technology Full timeTransform technology into opportunity as a Senior IT Systems Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. The ideal candidate will thrive in a fast-paced, high movement environment...