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Mortgage Business Support Analyst

3 months ago

SAINT LOUIS Missouri, Saint Louis County, MO, United States TEKsystems Full time
*Description:*
The Business Support Analyst assists in managing a broad variety of departmental operations and administrative activities including staff management, departmental events, special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Business Analyst, you will provide broad administrative support to the division head and direct reports for Strategic Planning initiatives.
The Business Support Analyst will:
Create produce and report on applicable metrics and key performance indicators
Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets
Source, coordinate and manage all off-site and special events
Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations
Provide overall administrative support for Executive leaders including, meeting management, expense reports, travel, mail, space planning and coordinating moves, etc.
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
ADMINISTRATION TASKS:
• Post the Control Reports - Excel
• Work Control Reports - we have several that don't require mortgage experience, but knowledge is VERY helpful
• Create PIVOTs for reporting, statistics etc (wish list)
• Retrieve RIMS (Internal Reporting System) data - RIMS access
• Development / Training Prep:
Roster Prep - Google Sheets
Emails - Google
Folders - M drive
Invites - Google Calendar
• Send TPO (Third Party Originator) daily mail - Google
• Set up LRC (Loan Review Conversation) and facilitate - Google Sheets
• Issue/manage PQs (quality reports)- as determined by The Development Team.
• P & P (Policy & Procedure) updates - as determined and provided by The Development Team
• Quality meeting
Recording - Zoom
Emails - Google Calendar
Attendance - Google Forms
Knowledge Check Results - Google Forms/Excel
*Skills & Qualifications:*
Bachelor’s Degree in Communications, Business Administration or related field required
3+ years of relevant work experience
Must be highly proficient in Excel, Word and PowerPoint
Human Resources & Administrative experience preferred
Financial Services and, if possible, mortgage industry experience preferred
SKILL SETS:
• Mortgage 101 knowledge- loan processor background, if possible.
• Encompass
• Google Office Suite
Google Sheets
Google Forms
Google Calendar
• Microsoft Office, specifically Excel
• Adobe Pro
• Technologically literate
Specifically, PIVOTS
• Resume to support being a doer, a free thinker, multitasker, not just 1 job within the same role.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.