Guest Experience Expert

1 month ago

Scottsdale Arizona, Maricopa County, AZ, United States Marriott International, Inc Full time
Additional Information
Job Number24192207
Job CategoryRooms & Guest Services Operations
LocationScottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States, 85260VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Arrival Expert

    1 month ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States Marriott International, Inc Part time

    Additional InformationBell PersonJob Number24194203Job CategoryRooms & Guest Services OperationsLocationScottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States, 85260VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests...

  • Guest Environment Expert

    1 month ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationHousekeeperJob Number24194199Job CategoryHousekeeping & LaundryLocationScottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States, 85260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Guest Experience Expert

    4 weeks ago

    Phoenix, Arizona, 85054, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationJob Number24199575Job CategoryRooms & Guest Services OperationsLocationJW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States, 85054VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Room Attendant

    2 weeks ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States La Quinta Phoenix - Scottsdale Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Relief Night Auditor

    1 month ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States La Quinta Phoenix - Scottsdale Part time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Breakfast Attendant- Full Time

    1 week ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States La Quinta Phoenix - Scottsdale Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Golf Experience Expert

    1 week ago

    Phoenix, Arizona, 85054, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationPay: 15.35/per hour, Full TimeJob Number24209590Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States, 85054VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about placing...

  • Rooms Controller

    4 weeks ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationJob Number24198662Job CategoryRooms & Guest Services OperationsLocationScottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States, 85260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences...

  • General Runner

    3 weeks ago

    Scottsdale, Arizona, 85260, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationJob Number24203424Job CategoryRooms & Guest Services OperationsLocationScottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States, 85260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about moving items from one place to...

  • Guest Service Expert

    1 week ago

    Marana, Arizona, 85658, Pima County, AZ, United States Marriott International, Inc Full time

    Additional InformationJob Number24209447Job CategoryFood and Beverage & CulinaryLocationRitz-Carlton Dove Mt Golf, 15000 N Secret Springs Drive, Marana, Arizona, United States, 85658VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Front Desk Associate

    1 week ago

    Scottsdale, Arizona, 85251, Maricopa County, AZ, United States Marriott International, Inc Part time

    Additional InformationSeasonalJob Number24209607Job CategoryRooms & Guest Services OperationsLocationCourtyard Scottsdale Old Town, 3311 North Scottsdale Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Turn Down Attendant

    1 week ago

    Scottsdale, Arizona, 85251, Maricopa County, AZ, United States Marriott International, Inc Part time

    Additional InformationEvening ShiftJob Number24206677Job CategoryHousekeeping & LaundryLocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean...

  • Food Runner

    1 week ago

    Scottsdale, Arizona, 85266, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $15.00/hour plus tipsJob Number24208981Job CategoryFood and Beverage & CulinaryLocationThe Westin Kierland Resort & Spa, 6902 East Greenway Parkway, Scottsdale, Arizona, United States, 85254VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting...

  • Guest Services Supv

    7 days ago

    Mesa, Arizona, 85212, Maricopa County, AZ, United States Courtyard Phoenix Mesa Gateway Airport Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Bell Attendant

    1 month ago

    Chandler, Arizona, 85226, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationValet, Full-Time, Pay: $14.35/Hour, Travel Discounts, Free Meals, Health BenefitsJob Number24183763Job CategoryRooms & Guest Services OperationsLocationSheraton Grand at Wild Horse Pass, 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States, 85226VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION...

  • Front Desk Night Auditor

    2 weeks ago

    Chandler, Arizona, 85226, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationFront Desk Night Auditor, Full-Time, Pay: $20.50/Hour, Travel Discounts, Free Meals, Health BenefitsJob Number24208242Job CategoryRooms & Guest Services OperationsLocationSheraton Grand at Wild Horse Pass, 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States, 85226VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Housekeeper

    4 weeks ago

    Chandler, Arizona, 85226, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationPay: $20.00/hour, Room Attendant, Full Time, Travel Discounts, Free Meals, Health BenefitsJob Number24200298Job CategoryHousekeeping & LaundryLocationSheraton Grand at Wild Horse Pass, 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States, 85226VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION...

  • Valet Attendant

    5 days ago

    Chandler, Arizona, 85226, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationFront Office, Full-Time, Pay: $14.35/Hour, Travel Discounts, Free Meals, Health Benefits, Overnight ShiftJob Number24212494Job CategoryRooms & Guest Services OperationsLocationSheraton Grand at Wild Horse Pass, 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States, 85226VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Cabana Concierge

    1 month ago

    Scottsdale, Arizona, 85251, Maricopa County, AZ, United States Marriott International, Inc Part time

    Additional InformationPart TimeJob Number24186300Job CategoryRooms & Guest Services OperationsLocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond to guest requests for special...

  • Massage Therapist

    3 days ago

    Scottsdale, Arizona, 85251, Maricopa County, AZ, United States Marriott International, Inc Full time

    Additional InformationJob Number24213229Job CategorySpaLocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body...