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General Manager
4 months ago
Embark on a rewarding journey with us Join our family and shape unforgettable experiences for our guests.
Position Description: General Manager
As the General Manager at Traditions Hospitality Group, you'll play a pivotal role in overseeing all aspects of our establishment's operations. From ensuring exceptional guest experiences to driving profitability, you'll lead by example, inspiring your team to deliver excellence every day.
Essential Functions and Responsibilities:
- Provide leadership and direction to all departments, including operations, finance, human resources, and guest services.
- Develop and implement strategic plans to achieve business objectives, including revenue growth and cost control measures.
- Foster a culture of exceptional guest service, employee engagement, and operational efficiency.
- Oversee hiring, training, and development initiatives to cultivate a high-performing team.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions as needed.
Required Qualifications:
- Must be at least 21 years of age.
- Must be able to obtain a Gaming badge.
- Must be able to obtain an ABLE license.
- Minimum of 2 years of experience in management, preferably in a related field, demonstrating leadership and operational skills.
- Flexibility to work nights, weekends, and holidays.
- Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.
Working Conditions:
- The work environment may involve exposure to smoke, with the intensity varying based on the specific location of the establishment.
Whats in it for you? We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.
Employee Benefits:
- Now Offering Daily Pay
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Life Insurance
- Disability Insurance
- Teladoc for Part-Time Employees
- Employee Assistance Program
- Paid Time Off
- Employee Appreciation & Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
- Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
- Referral bonuses for bringing new members to our team.
OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."
EEO
Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
#PASSIONISWHATFUELSUS
QualificationsREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS, AND EXPERIENCE):
- Must be at least Twenty-One (21) years of age.
- Must possess or be able to obtain an Oklahoma Liquor License (ABLE).
- Must possess or be able to obtain a Gaming License (if applicable).
- Minimum of 2 years relevant management experience.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.
- Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests.
- Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data.
- Knowledge of laws, legal codes, government regulations regarding the food service industry
- Excellent oral and written communication skills.
- Expert computer skills, ability to compose and create reports, letters, memos, and procedures.
- Mature judgment and professionalism in handling all matters.
- Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology.
- Ability to read and understand information and ideas presented in writing.
- Excellent math skills.
- Excellent organization and problem-solving skills.
- Knowledge of InfoGenesis software.
WORKING CONDITIONS AND PHYSICAL EFFORT:
- Standing during most of the shift.
- Reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes.
- Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs.
- Essential hand/eye coordination.
- Work is normally performed in a typical interior restaurant work environment.
- The noise level is moderate to high.
- Moderate exposure to cigarette smoke.
- Limited exposure to physical risk.
- Moderate physical effort is required.
- Some travel, overnight stays as needed, rarely.
- Always wear slip resistant shoes.
- Wear a safety belt when lifting over 30 lbs.
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