Fire Service Manager

4 weeks ago

Salt Lake City Utah, Salt Lake County, UT, United States Johnson Controls International Full time

Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer:

  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:

Fire Service Manager will drive customer satisfaction, supervising a team of technicians, route sales reps, inspectors, and administrators to support the district’s service customers. You will ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Scope of work to include managing employees in the following disciplines: Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems and Extinguishers/Commercial Kitchen hood service.

How you will do it:

  • Revenue Responsibility - Responsible for implementing plans, programs, and processes designed to meet or exceed corporate goals and objectives as well as maximizing market potential in all business segments to include new service sales, revenue, and profitability.
  • Fiscal Responsibility - Responsible for managing the Service Department to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory.
  • Customer Service Responsibility - Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service. 
  • Productivity Improvement – Responsible for training service personnel, building a team with the skillset and customer service focus to support and grow the district. Accountable for the efficiency and productivity of the team. Ensures that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives. Conducts employee evaluations and/or communicates performance improvement strategies and actions. 
  • Employee Development- Empowers, organizes, and develops the local service staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and customer service where training and development can enhance the department’s ability to meet current and future business needs. Maintains an open channel of communication among all departments and personnel to ensure consistent dialogue, foster initiative, and maintain employee morale. Will participate in technician ride-along to ensure compliance with corporate safety programs, review productivity, measure performance, and review technicians’ abilities. Must ensure complete understanding of company policies/processes, reviewing them with employees to promote understanding and compliance.
  • Safety Compliance – Ensures that all employees comply with corporate safety programs and that employee safety training is complete and up to date. Completes all workplace accident investigations as required by the company’s EH&S policy. Identifies safety issues and hazards and notifies the corporate safety officer of conditions that require corrective action.
  • Legal Compliance - Abides by Federal, State, and local laws and regulations, as well as all Company policies and procedures.

What we look for:

Required

  • Bachelor’s Degree or equivalent working experience
  • Minimum of five (5) years of experience in a supervisor/leadership role having managed a large team.
  • Demonstrated leadership abilities to include training, team building, presentation and negotiating skills, administration and effective interaction with internal and external customers
  • Experience in a service or installation management role supporting service repairs and installation of fire service equipment and sprinkler systems
  • Proficient with MS Office as well as online systems, i.e. Oracle, Salesforce, etc.
  • Ability to work in a cross functional structure dealing with conflict resolutions and change management

Preferred

  • 10 years’ experience in the fire safety and sprinkler industry
  • NICET Certification

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

  • Fire Service Technician

    4 weeks ago

    Salt Lake City, Utah, 84193, Salt Lake County, UT, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • Life Safety Systems Exec I, Electronic

    4 weeks ago

    Salt Lake City, Utah, 84193, Salt Lake County, UT, United States Johnson Controls International Full time

    What you will do Our continued growth has produced a need for a talented Electronic Service Sales Executive to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within...

  • Suppression Installer

    2 weeks ago

    Salt Lake City, Utah, 84193, Salt Lake County, UT, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • Nurse Manager

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Part time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Manager Progressive Care opening with St. Mark's Hospital today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsSt. Mark's Hospital, offers a total rewards package that supports the...

  • Oil Sales and Service Rep I

    4 weeks ago

    Salt Lake City, Utah, 84111, Salt Lake County, UT, United States Clean Harbors Full time

    Safety-Kleen in Salt Lake City, UT is looking for a Local Class B Route Driver to join their safety conscious team! As a Local Class B Route Driver you will be responsible for pickup of waste oil and anti-freeze at customer locations such as garages, automotive dealerships, quick change oil companies, fleet maintenance facilities, bus companies, airports and...

  • Data Center Operations Technician I

    4 weeks ago

    Salt Lake City, Utah, Salt Lake County, UT, United States Flexential Full time

    Job Description:The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician...

  • Division Laboratory Director

    4 weeks ago

    Salt Lake City, Utah, 84111, Salt Lake County, UT, United States MountainStar Healthcare Part time

    Description This position is incentive eligible. IntroductionDo you have the career opportunities as a Division Laboratory Director you want with your current employer? We have an exciting opportunity for you to join MountainStar Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.*This position requires...

  • Multi-Tech LMRT

    4 weeks ago

    Salt Lake City, Utah, 84104, Salt Lake County, UT, United States CareNow Part time

    Description This position is incentive eligible. IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Multi-Tech LMRT with CareNow you can be a part of an organization that is devoted to giving back!BenefitsCareNow, offers a total rewards package that supports the health, life, career and...

  • Pre Anesthesia Clinic RN

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Part time

    Description Position will be for scheduled for 4 ten hour shifts 0700-1730, M-F, no nights or weekends required.IntroductionSt. Mark's Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Pre Anesthesia Clinic RN...

  • Sr. Spec, Systems Engineer

    4 days ago

    Salt Lake City, Utah, 84111, Salt Lake County, UT, United States L3Harris Technologies Full time

    Job Title: Sr. Spec, Systems Engineer - TestJob Code: 11523Job Location: Salt Lake City, UTSchedule: 9/80 About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial...

  • Brokerage Account Specialist

    4 weeks ago

    Salt Lake City, Utah, 84107, Salt Lake County, UT, United States Experis Full time

    Brokerage Account Specialist - MUST HAVE Current Series 7 License Are you a customer service champion with a passion for helping people? Do you have a strong understanding of financial markets and regulatory requirements? If so, we want to hear from you! OUR CLIENT is seeking 10 motivated individuals to join our team in Salt Lake City, UT as Brokerage...

  • Account Executive, Complex Security Systems

    4 weeks ago

    West Valley City, Utah, Salt Lake County, UT, United States Johnson Controls International Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the...

  • PACU Registered Nurse PRN

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Outpatient Surgery Center Full time

    Description IntroductionDo you have the PRN career opportunities as a PACU Registered Nurse PRN you want with your current employer? We have an exciting opportunity for you to join St. Mark's Outpatient Surgery Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsSt. Mark's Outpatient Surgery...

  • Surgical Tech Specialist

    2 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Part time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Surgical Tech Specialist with St. Mark's Hospital you can be a part of an organization that is devoted to giving back!BenefitsSt. Mark's Hospital, offers a total rewards package that supports the health, life, career...

  • IS Specialty Equipment Operator

    4 weeks ago

    Salt Lake City, Utah, 84126, Salt Lake County, UT, United States Clean Harbors Full time

    HPC-Industrial, powered by Clean Harbors in Wood Cross, UT is looking for a IS Specialty Equipment Operator (VCM) to join their safety conscious team! The IS Specialty Equipment Operator (VCM) Equipment Operator, is responsible to operate thermal oxidizers, vapor combustors, and carbon vapor control systems. Successful operators are team oriented, and highly...

  • Surgical Tech Svcs Specialist

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Part time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Surgical Tech Svcs Specialist opening with St. Mark's Hospital today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsSt. Mark's Hospital, offers a total rewards package that supports...

  • OR Circulator RN PRN

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) OR Circulator RN PRN you want with your current employer? We have an exciting opportunity for you to join St. Mark's Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsSt. Mark's Hospital, offers a total rewards package...

  • CMSU Med Surg RN New Tower Nights

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Part time

    Description IntroductionSt. Mark's Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for CMSU Med Surg RN New Tower Nights position and spend more time at the bedside with the patient.BenefitsSt. Mark's Hospital,...

  • New Grad RN

    4 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Full time

    Description September RN Residency opportunities at St. Mark's Hospital. Apply today!Introduction Do you want to join an organization that invests in you? At St. Mark's Hospital, you come first! HCA Healthcare is committed to the growth and development of our future nurses! The HCA Healthcare StaRN Residency Program is a year-long program designed...

  • New Grad RN

    2 weeks ago

    Salt Lake City, Utah, 84124, Salt Lake County, UT, United States St. Mark's Hospital Full time

    Description IntroductionSt. Mark's Hospital in Salt Lake City, Utah has an opening for a New Grad RN who will graduate by September 20, 2024 and who has completed, or is currently completing, a capstone in the Operating Room. Apply today! Do you want to join an organization that invests in you? At St. Mark's Hospital, you come first! HCA Healthcare...