Call Center Customer Support Associate

4 weeks ago


Fishers Indiana, Hamilton County, IN, United States Crew Carwash Full time
Call Center Customer Support Associate 11700 Exit 5 Pkwy, Fishers, IN 46037, USA Req #158 Tuesday, January 7, 2025

Crew’s commitments to you:

  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Group health, dental, and vision
  • 401K with company match
  • Daily pay options available at no cost to you
  • Tuition reimbursement
  • Recognition and appreciation events
The following responsibilities outline critical aspects of the Customer Support Specialist:
  • Smile
  • Live our #1 Value of Safety
  • WOW Customers
  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
  • Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director

We're Really in the People Business, We Just Happen to Wash Cars

Other details
  • Pay Type Hourly

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