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Workplace Services Consultant for USA and Canada

1 month ago


Houston Texas, Houston, TX, United States BP Energy Full time

Entity:

People & Culture


Job Family Group:

Business Support Group


Job Description:

As bp undertakes a fundamental restructure to its whole business and reinvents to drive to a net zero ambition by 2050 or sooner The workplace within bp and its working practices also need to change to align with this ambition. The working practices and office designs of today will not be those that are required into the future.

The Workplace Services Consultant will:

  • Drive the implementation, execution, and monitoring of all the workplace operations in the USA and Canada

  • Manage the relationship with the Vested Workplace supplier team across the USA and Canada, working with other bp business teams to ensure service delivery.

  • Ensure safe, reliable and cost-effective spaces and operations, meeting all financial targets, providing robust financial management and reporting.

  • Ensure operational management activities are implemented in a consistent, efficient and effective manner in all locations while collaborating closely with other Workplace Services (WS) Consultants to ensure consistency of undertaking.

  • Ensure suppliers are effectively managed for both risk and performance purposes, in line with bp’s global policies, ensuring US and Canadian legislation is adhered to, and changes in legislation are captured and acted upon

  • Ensure appropriate governance is adhered to, with robust documentation and supporting management policies to manage Workplace risk.

  • An important requirement is that the individual will become trained to foundation level in the Vested methodology and ensure new team members receive adequate Vested training.

  • Be the initial Workplace relationship point of contact and responsible for forging and sustaining a positive relationship with the businesses based in your region. Be accountable for facilitating timely engagement with the relevant workplace SMEs across the property lifecycle to ensure that we meet current and future business needs.

  • Focus on delivering appropriate workplace services, maintaining the highest operational quality level.

  • Work with the vested partner to build a winning service delivery team of the highest quality.

  • Ensure the Workplace Services (Vested) partner’s autonomy in daily operations and refrain from interference in the day- to-day operational delivery. Fulfill all the Vested bp governance related requirements in the USA and Canada as the informed client.

  • Manage short- and medium-term operating plans and their associated annual spend, within plan.

  • Manage performance, by seeking partner and end user satisfaction input on regular basis, assisting the regional Senior Partner of Workplace Services in formulating strategic direction for Workplace Services from stakeholder groups.

  • Ensure the US and Canadian legislation, standards, and practices (HSSE etc.) are accurately captured within workplace related bp operations management systems, working with the Vested service partners to provide consistently high-quality data.

  • Collaborate with Technology, HR and other Workplace and Change functions to ensure that all colleague services requirements are continually met.

  • Promote Vested methodologies.

  • As the Workplace Services Consultant for the USA and Canada, be the primary relationship holder with senior site leadership and other senior business leaders across the region.

  • Work across all the Workplace teams to ensure that the relevant SMEs are engaged to meet the business needs and to introduce the relevant SMEs as required.

  • To act as an escalation point for the businesses as required in region.

  • Ensure regular communication with the business leaders on all workplace activity.

  • Ensure quality information and data is provided to the businesses in a timely manner to facilitate strategic decision making.

Education and Experience

  • University or technical college degree, or equivalent professional experience, in real estate or Facilities Management.

  • Well-developed interpersonal communication style and demonstrable inclusive leadership skills

  • Experience in achieving results in diverse cultures and drives an inquisitive yet respectful mindset whilst promoting innovation and continuous improvement.

  • Knowledge of managing process efficiency, data quality, systems performance and development, project & programme management and change control, with respect to implementing workplace services outsourcing initiatives.

  • Entrepreneurial thinking, demonstrating extensive understanding of business interconnectivity and the ability to act upon this understanding.

  • A successful track record of initiating, leading, and managing multiple service functions in a complex environment whilst simultaneously transforming the services.

  • Leading and inspiring internal and outsourced partnerships and teams to deliver high levels of achievement and innovation.

  • Experience of leadership within property and workplace services in a large multinational organization.

  • Outstanding partner engagement skills, building sustainable networks of using high emotional intelligence.

  • Previous experience of facilities & property management, preferably in a global enterprise with a diverse range of operations, property types and installations.

  • Proven experience of managing FM service contracts and in managing multi $m.

Why bp?

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others

bp operates in a hybrid model working 60% from the office and 40% from home.


Travel Requirement

Up to 25% travel should be expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

Building services and standards, Building sustainability, Collaboration, Communication, Continuous improvement, Contract Management, Customer centric thinking, Diversity, equity and inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Project Management, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Workplace colleague experience


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.


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