Guest Experience Expert

3 weeks ago

Miami Beach Florida, Miami-Dade County, FL, United States Marriott International, Inc Full time
Additional Information Overnight Shift
Job Number 24101462
Job Category Rooms & Guest Services Operations
Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Experience Expert

    3 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Part time

    Additional Information Part-TimeJob Number 24101457Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Environment Expert

    3 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24100554Job Category Housekeeping & LaundryLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build...

  • Guest Experience Expert

    2 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24104709Job Category Rooms & Guest Services OperationsLocation W South Beach, 2201 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Guest Experience Expert

    2 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Additional Information Overnight Shift, Front DeskJob Number 24105852Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    2 weeks ago

    Coconut Grove, Florida, 33133, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24106576Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Coconut Grove Miami, 3300 SW Twenty Seventh Avenue, Coconut Grove, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Rooms Controller

    2 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24106092Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register...

  • Houseman

    2 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24100550Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about moving items from one place to another. Instead, we want to build...

  • Loss Prevention Officer

    2 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Additional Information Day shift, Evening shift, Free parking, Meal stipendJob Number 24105866Job Category Loss Prevention & SecurityLocation The Ritz-Carlton Residences at Miami Beach, 4701 Meridian Ave, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Patrol all...

  • Group Reservations Coordinator

    4 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24095088Job Category ReservationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Cook I

    2 weeks ago

    Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24105110Job Category Food and Beverage & CulinaryLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and...

  • Guest Experience Expert

    2 weeks ago

    Newport Beach, California, 92660, Orange County, CA, United States Marriott International, Inc Full time

    Additional Information Pay: $25.65/hour, Overnight shift, Night AuditJob Number 24106654Job Category Rooms & Guest Services OperationsLocation VEA Newport Beach A Marriott Resort & Spa, 900 Newport Center Drive, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY ...

  • Guest Experience Expert

    2 weeks ago

    Newport Beach, California, 92660, Orange County, CA, United States Marriott International, Inc Full time

    Additional Information Pay: $24.65/hrJob Number 24105040Job Category Rooms & Guest Services OperationsLocation Newport Beach Marriott Bayview, 500 Bayview Circle, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Night Auditor

    2 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24104668Job Category Rooms & Guest Services OperationsLocation Marriott Stanton South Beach, 161 Ocean Drive, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

  • Mix Bar Attendant

    3 weeks ago

    Miami, Florida, 33131, Miami-Dade County, FL, United States Marriott International, Inc Part time

    Job Number 24099819Job Category Food and Beverage & CulinaryLocation W Miami, 485 Brickell Avenue, Miami, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead,...

  • Guest Service Support Expert

    2 weeks ago

    Fort Lauderdale, Florida, 33304, Broward County, FL, United States Marriott International, Inc Full time

    Additional Information BarbackJob Number 24104853Job Category Food and Beverage & CulinaryLocation W Fort Lauderdale, 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the...

  • Host or Hostess

    3 weeks ago

    Miami, Florida, 33131, Miami-Dade County, FL, United States Marriott International, Inc Full time

    Job Number 24102359Job Category Food and Beverage & CulinaryLocation W Miami, 485 Brickell Avenue, Miami, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead,...

  • Engineering Manager

    3 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States The Gates South Beach Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Engineer

    3 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States The Gates South Beach Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Staff Accountant

    3 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States The Sagamore Hotel Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Accounting Manager

    3 weeks ago

    Miami Beach, Florida, 33139, Miami-Dade County, FL, United States The Gabriel South Beach, Curio Collection by Hilton Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...